https://kcc.ky.gov/career/Pages/UI%20Fraud.aspx#:~:text=REPORT%20IDENTITY%20THEFT,%2FFormServices%2FUI%2FFraud, Unemployment Adjudication and Fact Finding Mechanism. If you have a question regarding claim filing, chargeability, tax, or a technical problem with this web site, please click here for help. I had to verify my identity through id.me.com.which I already had an account for I was a college student during the pandemic but losing bothy jobs I couldnt afford school no longer .. anyways it scans your face and ID . Every time I call it tells me that all agents are assisting other customers to try my call again later. This is not what i wanted for my future to be ignored by the state of KY after putting tax dollars into the system I feel like i have been robbed of my life, home, spirit and not much left to look forward to. If I was this bad at my job, I would be fired. Im still waiting to and its been over a year , now Im homeless hope these asses are satisfied , I cant even get anyone on the dam phone , why cant we get the help we need ??? However they add new appointment days every morning at 9 am so I truly hope this helps some of you because I didnt see the info anywhere on this forum. no one has responded. I need real answers now. It want let me download identification documents sick of trying, Whenever I go to file a new claim its says there are difficulties with your claim please contact the 2900 number what can I do to solve this problem. Required fields are marked *. There are many complex areas within the Unemployment Insurance Program. Im sure everyone is ready for 1 straight answer although that seems to be the one thing we cant get. I can understand your situation. Can never get anyone on the phone. I have been waiting since March of 2020 & still nothing now I am locked out of the account and cant even access my information. New appointments open up Monday - Thursday at 9:00 AM local time for the next available day. They could have just everyone know that KUI is going to be cut off completely in 3 weeks. This caused me to have to delay filing my taxes because I cant access my information because this whole unemployment system is broken. You can also file an online complaint with the FBIs Internet Crime Complaint Center. How? In addition, youll need to provide your dates of employment and the reason you are no longer with each organization. They cut me off and owe me back payments and now still wont give it to me. So I set up an in person appointment and unbelievably they were of even less assistance. 502-564-5331 Phone So got any other solution other than go to an office or call a number that doesnt work? UI Portal Customer Secure Login Page. EVER. I am going to court again this month and I CANT ASK THEM TO BE PATIENT AND WAIT?????!!!!!!!! An Official Website of the Commonwealth of Kentucky, skip to the main content area of this page, Site Enhancements and Electronic Reporting, https://secure.kentucky.gov/PaymentServices.Hosted/v2/Schedule/Payor/. I have 18 weeks not paid under fact finding and have never received a call back. Maybe youve been out of the job market for a while and need some guidance on where to turn. How can you visit an office when they already say BY APPOINTMENT ONLY , and of course when you try to set up an appointment the result is nothing available is like all the rest of their contact points dial 502-2900 which is an absolute waste of time. Does anyone actually answer the phone??? I never received my new pin and every time I call it says to call back who can I speak with? All Rights Reserved. Below are some of the most commonly used and most helpful phone numbers for a Kentucky unemployment claimant. Learn about training to help you land that perfect job. Your attorney might not be able to help. Please be patient and continue following up. What exactly are we suppose to do ? These appointments are for individuals who need unemployment insurance or job seeker assistance. If your business receives notice that an unemployment insurance claim has been filed, please respond to the notice immediately. Called the Governors office this morning. And yes, I got the letter of approval in the mail, back in January. Ive had to sell a lot of my personal belongings just to be able to afford my out of pocket medications and co pays . If your reason for losing your job is in conflict with your employers reasoning or otherwise disqualifies you from being eligible for UI benefits, you will have the chance to file an appeal. Its extra & excessive but I get as to why they are being like that do you all the security breaches. Alerts | Calendar | News | Publications | Labor Market Information Soooo YAYYY ME! Cant file online, no response to emails. Hi Jeff Any help would be so useful. All day everyday, called senators, legislators and still no results. Ive called the assistant number and it still says call at later time, Ive tried multiple times to make an in person appointment and just like every other time it says no availability for appointments. Now it keeps saying my claim is processed and that I can request benefits, but when I go to request benefits, it says Our records say you must file a new claim. It also keeps saying Identity Verification: Failed, when Im literally me and submitting all the exact photos its asking for. really its not worth saving the cost of a few receptionists in fRANKFURT ky TO HELP ANSWER THE PHONE AND AVOID DESTROYING LIVES,,, I WILL NEVER RECOVER SPIRITUALLY FROM THIS DEVISTATION AND BEING ignored ,,,,, I pray God knows who is going to be held accountable for this disaster.. SUCESSFULLY IU ASSISTANCE OR LACK THERE OF. Yet for the state of Ky, its perfectly fine to make families suffer for over a year and STILL nothing be done. Our local office doesnt deal with unemployment. Someone filed under my name and I dont live or work in KY. We understand your situation. Good luck. How am I under fact finding when my employer files the claim? Heres the link https://kcc.ky.gov/career/Pages/UI%20Fraud.aspx#:~:text=REPORT%20IDENTITY%20THEFT,%2FFormServices%2FUI%2FFraud). And if one doesnt do what they need to in time then thats just thier tuff shit. Call this number and they just hang up, recieve vague letter with no useful information almost feels like we are being taunted. Try calling (502) 333-9130. My court date is this month for foreclosure too so its all gonna come to an end for me soon and I will become another homeless static for KY to keep track of on the street.. Every single resource available to people trying to contact a person to get our claims situated is a dead end. Possible reasons for denial could include some common reasons below and require an investigation: If your benefits are denied and you wish to contest it you can file an appeal in writing. But I was just in person at the office and she updated all that stuff and neglected to tell me any of this stuff. Nobody that works for unemployment gives a shit bout the people that are suffering cause of their laziness. The local career center operates the Rapid Response Team. Please continue following up regularly. Kentucky Career Center. This is insane. Prepare. No one answers the phone ever no appointments available complete joke. What should I do now? And must have hit something wrong cause it said my account was locked! Division of Wages and Hours. Click here for more information about WARN. Contact your US Congress Member for help No warning. Please continue chasing the office/check your status online at regular intervals until payments normalize. I am sure all the employees got paid while they were working from home I am sure that they didnt have to go with that and I can bet you they didnt have to sell everything they own to make ends meet and I had to file a chapter 7. ET on 1/7, 1/18, beginning at 12 P.M. I got through one time and they told me I had the wrong department and hung up. And yes I tried the midnight thing. Will there ever be a way to speak to a human about these unspecified difficulties? HUSBAND HAS FILED EVERY WEEK SINCE MAY 2020 , WITH NO PAY,,, CANT MAKE AN APPOINTMENT BECAUSE THEY HAVE NO OPENINGS AND HE GOES TO THE WEBSITE TO DO HIS WEEKLY CLAIMS TODAY AND IT SAID HE HAS NO CLAIM!!! S. sluggercatfan All . has completely destroyed me.. please dont represent this forum and not help us out, I.am in pretty much the same boat as the rest of u and I am sorry for everyones suffering its unreal what we all have been through I have been signed up since April 2020 I never received a approval letter until Jan 2021 I I finally after almost a year of calling got ahold of a lady and this sweet lady got some of my payments released and after that I never seen another penny none of my documents would upload I cant get into my account now I received 5 payments and I am greatful for those but this shit is rediculous u cant tell me that they cant put enough people to work at the phones to help more people then what they are. Continous follow-up will certainly help. People need to call national news over it. This is absolutely, outrageously, insane- and the powers at be are just acting like everythings normal meanwhile the very tax paying, honest citizens that they represent are having their own homes foreclosed on, and living homeless in the streets. He appealed in August, had hearing on 9/10/2020 and then never got a decision. those who need to file an application for benefits will not be able to access For 2 months it has told me I have to re file my claim. I have started my claim March 4, I received the letter of how much Im suppose to be getting. I was receiving benefits then suddenly in April went under fact finding i have uploaded new direct deposit info that has stil never been put in and have called every day several times a day trying to reach someone or get an alpt since April. So since this has just changed and Ive received the letter saying Im entitled to receive PEUC do I just go online and claim benefits tomorrow maybe??? Ky unemployment sends me notices, that I need to request my check, this has been going on since 4/6/21. Click below to: Embarrassing for Kentucky so backwards. This whole unemployment system is ridiculous. The office incompetence is not anyone elses problem. The most direct way to obtain information about Unemployment Insurance in Kentucky is through the appropriate department via telephone contact. Thanks. The people who have ended up on this forum have already tried all of the systems supposed access points over, and over, and over, and over Having someone tell them to be patient is just another insult while their financial world is destroyed. My account status on website says my claim has been processed to keep filing when its my time to file. Ive tried every number, sent emails, called.the governor, tried for appointments, even tried the online chat which i am convinced is fake..on and on and on all to no avail. Across nine statesSouth Carolina, Rhode Island, Pennsylvania, North Dakota, Nevada, Kentucky, Illinois, Idaho and Floridaindividuals have to pass identity verification checks before they can apply for unemployment benefits, according to recent research by Georgetown University's Beeck Center for Social Impact and . That is what they told my niece to do. My landlord said if Im not approved by July 1st , Im evicted. Contact your local media to publicize your experience I need help.. im gonne b homeles in 9 days with 4 kids..havent got paid since December it keeps saying my id Failed to upload and now it isnt letting me claim. You cant go into the office in person, a real person will not answer the phone, and No one gets back with me.I need help ASAP! Special Instructions: I just want to talk to a person not another automated system. Frankfort, Kentucky 40601 IF YOU DONT SMELL FRAUD ALL OVER IT SOMETHING ISNT RIGHT HERE PEOPLE- THEY ARE ROBBING US BLIND YALL Our government does not care. Rapid Response works closely with the Local Workforce Investment Boards and the local elected officials in adversely affected areas to insure that dislocated workers receive program information and services including applying for unemployment insurance and looking for a new job. ET until 12 A.M. 25.screenshots . You should be able to understand the status. If you are Unemployed; If you are an Employer | Veterans Express On top of that I had to apply for eviction relief , I qualify applied in March and apparently they do not have enough workers to process the claims fast enough , the eviction mandate runs out June 30th and they just now are processing applications for the first week of March. Submit quarterly tax reports over the Internet through either an on-screen form or a file upload option, Retrieve information about the Kentucky Unemployment Insurance program, Pay taxes by Electronic Funds Transfer (EFT), Establish a new Unemployment Insurance Account, Employers may now choose to make same day electronic payments or schedule an electronic payment up to 30 days from the current date. called them over 300 times and wrote numerous emails. LOUISVILLE, Ky. (WAVE) - One year ago, Gov. Time to find lawyers. Whether youre talking with a customer service representative in person or over the phone, its important to make sure you have all the appropriate information in front of you this is tremendously helpful in making sure your representative can access information about your claim and help you with your eligibility questions. What is going on is a way to save money. Kentucky during the base period but. Please consider the option of visiting an office in the vicinity if safe and feasible. There will be a delay considering the number of applications that are being processed. For assistance by phone, please contact our Unemployment Insurance Call Center at (502) 564-2900. O love in Christian County ky and I am very interested in knowing how long facts finding is its been almost 2 and a half months since I Started claiming benefits and I cant afford this any longer hell. ive finally was anle to get an in person appointment and I went 4 and a hours away in paducah. Personally I think its a way to occupie a person so they dont see what is really happening. Ive done EVERYTHING on my end, but no one will even return a call from the wait queue, nothing but automated responses saying Ill get a call since last year! No wonder were planning a move to Michigan. I never recieved my 8 digit pin in the postal mail. Now it keeps saying my claim is processed and that I can request benefits, but when I go to request benefits, it says Our records say you must file a new claim. It also keeps saying Identity Verification: Failed, when Im literally me and submitting all the exact photos its asking for. Make the appointment right at midnight, keep refreshing the page right at midnight and you can make an appointment, I know its a weird time but I found that out. I have also called and emailed several times and have never been able to reach a human or any automated services that have helped. Please follow up with your adjudicator regularly for status. Employers should download any information they would like to keep for their records before this date. Called the number and it always too busy call back later. If this is true where is that money? I cannot even log into my ui account and have emailed several people and even called 20 different numbers and still no call back or any help with emails. You will have to log in with an ID and password. I have been in the queue for a return call for months and NOTHING!! Reemployment Assistance Customer Service Centers are available Monday - Friday from 7:30 a.m. - 6:30 p.m. for all account inquiries and questions. I have been waiting for benefits since March of 2020 , barely has my family still hung in there . When is it enough!? KY Unemployment Phone Numbers. My deadline is May 13th to get this submitted and I cannot get through to a person for assistance on any phone numbers provided. I just dont get it. HI Jeff I am needing to get in contact with someone at unemployment. The inconsistencies and inadequacies of this place is appalling they need a whole new shake up within leadership of this place they hired buddy hoskinson but it seems to have only gotten worse not better. What now? I applied for unemployment on 04-04-2021 soon after I receive a letter in the mail telling me what my benefits may be for the next 4 weeks. I have emailed people with no response. the system during that time. Home | Office Locations; Unemployment Services. There will be a delay considering the pendency. Things like: As soon as you get someone on the phone, say "Please take down my number and call me back if we get disconnected." Try calling really early in the morning. I am hopeless and yes I am in need of real help. This is a private forum and we are not in a position to arrange for a callback. Never had ever been late on my rent until this year. And no one at the capitol is even vaguely acknowledging this issue, or losing their job non the less, but those who have unfortunately suffered tragedy from covid -myself included- now have to suffer more heartache and travesty because NO ONE CAN DO THEIR DAMN JOB. People can call 502-564-2900 between 7 a.m. and 9. The Unemployment Office might be inundated with pending requests. No worries. I NEED EMERGENCY HELP!!! ONE YEAR OF NO INCOME WILL DESTROY AVERAGE FOLKS like me!!!!! Kentucky's Unemployment Insurance Self-Service Web. Why continue to play games with peoples lives and families. Let me know if you have any other ideas. Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. They gave me 72hrd to do this on 4th.of July weekend . My kids pay my lights and water and they have familys of there own. I am almost out of money and may loose my home because of the wait. An unemployment claim for a Kentucky employer when you reside in another state: 502-564-2384, An unemployment claim that combines wages earned in Kentucky with wages earned in another state: 502-564-3240, An unemployment claim separation: 502-564-0020, A federal/military unemployment claim: 502-564-3240, Overpayment recovery questions: 502-564-2387, A lien was filed against you because of an unemployment insurance overpayment: 502-564-2387, A potential or pending appeal: 502-564-3925, Reporting possible fraudulent unemployment claim, identity theft, or other unemployment benefits fraud: 502-564-2387, If you are not a U.S. citizen, you will need to provide your alien registration number. If not, it looks like a dispute. Its absolutely ridiculous! ET on 1/28, Monday, Jan. 16 - Martin Luther King, Jr.'s Birthday, One-half day, Friday, April 7 - Good Friday, Thursday & Friday, Nov. 23, 24 - Thanksgiving, Monday & Tuesday, Dec. 25, 26 - Christmas, Friday & Monday, Dec. 29, Jan. 1 - New Year's. & if Im not mistaking your 8 digit code should be your social??? This past year has been a big test of faith Been trying to get into the phone appointment line but every single morning I check it there are no appointments available call everyday to the 2900 # get in the wait queue never get a call back . LOUISVILLE, Ky. (WDRB) - Gov. It has completely and totally destroyed my life as well as my kids. No check since December no one answers the phone. We received a letter from commonwealth of Kentucky about unemployment. Kentuckians who need additional assistance with their unemployment insurance claims can also visit kcc.ky.gov and use the Chat Now button or call (502) 564-2900. I have been stuck in fact finding since February 2021. I Need To Request Biweekly Benefits YESTERDAY. People are literally starving and losing their homes. The Unemployment Office might be inundated with pending requests. God help us all please I have the same problem. It is a complete joke of a system. For Kentucky residents, any amount excluded up to the $10,200 on a taxpayer's federal income tax return is required to be added back on the Kentucky . Hours 8am-8pm. Contact a labor attorney. l am lost and dont know where to turn for help. Please note that the state of Kentucky fully investigates all reasons provided for a claimant separating from an employer. Data extracted on: April 14, 2023 Source: U.S. Bureau of Labor Statistics Note: More data series, including additional geographic areas, are available through the "Databases & Tables" tab at the top of this page. The Kentucky Office of Unemployment Insurance will take its computer system offline from 7 p.m. EDT on Thursday, April 20 through 10 a.m. EDT on Sunday, April 23 to perform a scheduled system update. Hahahaha..I have been trying to schedule an appointment anywhere I could get into since you guys opened up the in person and have NEVER been able to get one. It is completely pointless Kentucky saying they have online scheduling because Ive been looking for 45 days and has still not seen one available appointment. Effective Jan. 31, 2023, the Kentucky Career Center (KCC) will stop using Focus/Career and Focus/Talent and transition to LinkedIn to assist job seekers and help employers find qualified employees. The identity process is waste. You must provide a valid phone number where you can be reached when scheduling your appointment. I submitted my proof that I was unemployed through no fault of my own as soon as I filed. This is insane. Goid luck to all!!!! File a claim online https://kcc.ky.gov - make sure to read all instructions thoroughly before starting. So if you wouldnt mind stop mis leading these people thats really asking for help. No appointments open. The state has not given any explanation as to why claims are being put under "fact-finding," and according to Duenas . But yet the governors office and unemployment office wonders why so many Kentuckians are pissed off while they sit in there office getting paid and any type of help they need, instead of the billion dollar infrastructure how about the lazy self centered government helps instead of seeing families going without and sleeping in the streets. To just tell us to make an appt or wait on the que for 8 months and going . Some states, like Nebraska, have under 1% unemployment. "The unemployment [money] helps, and . All rights reserved. I have no income right now and Im behind on all my bills and rent . Appointments are available for in-person and phone appointments at select Kentucky Career Center locations. The 1 human that picked up had nothing to do with unemployment but knew someone who did took down my info gave it to the man & guess whathe didnt call me back. I seen an appt in bowling green one up a 4.drive and its sad I dont have the money for a road trip right now but the appointment disappeared before I could actually make it sick joke. I wish it were. Document what happened as best you can in writing I have been researching who to contact in higher office that might bring a resolution to KY citizens being ignored benefit payments but Unless a Federal Department wants to get involved with the State department crossing that line to our governor No one i ask in Labor Department or DOJ wants to get involved.. I know everyone wants there money but 4 weeks compared to 8 months of waiting I dont see a reason to be jamming phone lines up anymore than they are unless nothings happened with your claim for 2 months. My fiance has been trying to get unemployment since November of 2020 after being released from a Workmans comp injury. Andy Beshear gave the latest update on the process . Bull crap! If you have specific questions about the unemployment insurance appeals process, please contact your local career center or (502) 564-3925. Im a single mom and I need the money and thus is the 3rd time and each time i am having to wait an additional 15 days or so ti reclaim and then it says the same thing about refilling. Watch our video on how to file an appeal. At some point when do the government step in? Im in same shape. Got a bad diagnosis of Avascular Necrosis in my hip had to have a total hip replacement been off work since February Im on FMLA (unpaid leave from work) was told to file for unemployment and I have since then . People have families that depend on this to survive and cant even speak with any one . Why dont you consider the option of visiting an office in the vicinity if safe and feasible? Where is the unemployment money? I consider it almost criminal to put any citizen in financial jeopardy that is approved monies for benefits and refuse to contacted by phone or walk in office help make sure benefits were being received. I dont know anyones else situation but mine is definitely in a bad way. I have health issues and was unable to qualify for medical Assistant or food stamps because I was told my unemployment would be to much and I would not be covered . You can apply by calling (502) 875-0442 Monday - Friday 7:30 am - 5:30 pm, EST Website: Monday - Friday from 7:00 am - 7:00 pm, EST Sunday from 10:00 am - 9:00 pm EST Its frustrating. are there any suggestions as to how to obtain an appointment? Benefits are being sent out to person who is dead. But they sure took it out of my check for almost eight years. Find qualified workers Banks may also be closed which could delay UI benefit deposits., Learn about changes to Kentuckys unemployment insurance program that took effect Jan. 1. Login to your UI Portal Customer Account. They told me everything was going to be fine after the app. I have now received an unemployment 1099-G stating that I was given 13K which is completely incorrect, I barely got over 3k so this is A GREATLY OVERCLAIMED ISSUE, ESPECIALLY SINCE YOU EXPECT THIS TO BE PUT ON MY TAXES. You can use Substack to write for free. People are losing everything and no one cares. And in the meantime it seems like the media has forgotten about us. filed their claim through an out-of-state. And I will take it all way to the supreme Court, maybe an attorney will grow some balls and become a man and read the law the way I have read the law, and contact some of us stand up and fight with us, how wealthy could he be. Just saying its a law suit if a company holds you money why would this be any different called on three phones for 3 hour after I get through get put on hold for almost 2 hours then they hang up this has happened 2 to 3 times a week for the past 2 months Noone will ever pick up or call you this is they way the are tell you they dont have your money that a company pays out that stealing just saying the company I got fired from pays my unemployment. Ive been trying to file for unemployment for over two weeks. IT HAS DESTROYED MY LIFE,,,, I HAVE NEVER WENT WITHOUT WORKING OR PAYING TAXES to help support this STATE GOVERNMENT FEDERAL GOVERNMENT and I HAVE NEVER ASKED ANYONE TO BE PATIENT WHEN I OWED THEM MONEY yes iam am furious and desperate and beside myself because there is no where to turn no one to answer the phone no one to answer my emails in UI i have tried over and over and now i dont know whats left for me in this life I have no family no one to help and YET the state of KY still receives daily UI monies deposited for people like me. Account was locked consider the option of visiting an office in the mail, back in January received letter. ) 564-3925 so they dont see what is going on since 4/6/21 try my call again later some of job. Agents are assisting other customers to try my call again later media has forgotten about us to an office call. The people that are being processed your situation year and still nothing be done doesnt?! 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