CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The newly purchased battery has been inspected by the place of purchase and deemed as functioning properly. For more information on how we collect and use this information, please review our Privacy Policy. All of this needed to be replaced. Is there anything we can do about this. It has caused me incredible stress, time out of work, and money. The impellers inside of Denso branded fuel pumps may have been excessively exposed to a drying agent during manufacturing. Audio using Bluetooth connections will skip. Subaru Australia sells Outback SUVs, the Liberty sedan, and a separate . Audio using bluetooth connections will skip. Many Outback owners reported cracked windshields on the NHTSA . Resetting your Subaru outback after a battery change requires the steps below; Step 1: Establish what needs to reset as you check the dashboard for any warning lights. Went to start the car and the battery was "dead." It tests good, I have not been to the dealership yet but every review Ive read, almost 100, says the dealerships claim the battery is good. Major class action law firms use this data when researching cases. The vehicle was not diagnosed or repaired. 2018 is where issues really started to pick up steam and this is also included in the class action lawsuit against Subaru. Bump the Outback problem graphs up another notch. Visibility of the backup camera video became reduced as the bubbling progressed. Screen of harman kardon stereo developed bubbling that at first only impaired visibility of the display. Pandemic hit before I could get it to dealership. Why are so many modern Subarus having battery problems? Their focus is on safety-related issues. In Aug of 2022, my windshield cracked out of nowhere. Bought a new car battery and a battery charger because the car is often dead. I have taken my car in to Subaru four time and they have replaced the infotainment system three times in total. ); many Asia spec cars are limited by law to voltage output below what is required to fully charge the battery. The contact owns a 2019 Subaru Outback. My wife works overnight at a hospital and found car's battery dead after working late shifts. Battery drained. The force was strong enough to push the car I hit back several inches. The failure mileage was 27,097. Sheehy Subaru of Springfield performed system update, but no change. the second issue is that it runs out of gas when there is a 30 miles left to empty notice. Calling random people, cycle radio stations, map zoom in) that is very distracting to driver. Everything seemed fine until 12/23/22, when we got some heavy rain and I get in my car only to see water steadily dripping inside via the vehicle the left A-pillar on the front drivers side. Now with colder weather car does not start if not driven for 2 days or more. It's a flaw that Subaru is not addressing by having a recall. Each time I take it to a Subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. The lawsuit also contends Subaru has known about the problem since 2017 and issued a technical service bulletin addressing potential battery discharging after repeated periods of short-trip-driving resulting in a dead battery. I had to spend a day sanding all the paint, rust and corrosion from the bracket, re-paint it and put it back on. I am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. . All of this needed to be replaced. Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. Owners of certain 2015 and older Subaru vehicles are constantly dealing with dead batteries. Subaru did advise of the battery warranty extension of which I took advantage of today I-ve seen the other complaints in the nature site and being from the automotive industry myself, I believe that when you look back to the DCM issues from 2016 to 2018 and the latest issues on the 2023 you-ll find a common thread it-s not just a button. For a better experience, please enable JavaScript in your browser before proceeding. Subaru has allegedly known about this issue since 2014. I have a 2020 Outback Touring model, put into service in Dec 2019, built a few weeks prior; currently with around 13K miles on it. My Subaru Outback (2019) battery has died four times in one year. Maybe you're concerned you will soon. On 17 july 2022, the vehicle began shuddering, rolling backwards, and the transmission would not go into any gear position after starting it. I get that I can go to to Subaru and get another OEM battery but if it only lasts for less than a year as well, why would I want to? Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. Problems 1. There was no indication or symptoms prior to failure. I took the car to the dealership and they confirmed they have seen this issue multiple times before and the screen may be overheating and shorting out. In February, koeppel Subaru in queens performed an ecm programming update at the same time they installed a new battery and told me that would fix the problem. Throughout my research, I have come to learn that this is a known problem in the Subaru brand vehicles yet they choose to ignore it and do nothing about it. You should first report a problem to the NHTSA, and you can contact attorneys Ahdoot and Wolfson or Chimicles Schwartz Kriner & Donaldson-Smith LLP. Battery randomly dies. The batteries are reportedly not defective but underpowered and cannot handle the required electrical load. Subaru is aware and I hope they issue a recall soon to repair this broken electrical system. If you continue to use this site, you consent to this use of cookies. So I would be willing to do that (buy a more powerful battery) but my concern is Would that void my 3-year warranty?!!! Due to this, I have been without a vehicle for over 60 days now. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Charged battery all seemed fine been driving frequently after that no issues. Bought car end of August off lease with 40K on it from local Subaru dealer. Visibility of the backup camera video became reduced as the bubbling progressed. The most recently reported issues are listed below. So, I had the battery problem on my 2017 Outback, HOWEVER I forgot about the device I plugged into the OND II plug which used Bluetooth to talk to my phone. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. The battery has drained down twice in the same week. I replaced the battery and car ran fine for a month. But, sitting overnight the battery is constantly being drained. Replaced with a larger capacity after 3 months ownership on our dime. What Owners Say. Looking onsite, many experiencing same unsafe issue. But the batteries aren't defective, they just don't have the necessary capacity and aren't designed to continually be drained down to low volumes of power. We already replaced the battery and the issue continues. The newly purchased battery has been inspected by the place of purchase and deemed as functioning properly. Now, the car is 4 years old and this is our 3rd battery. For more information on how we collect and use this information, please review our Privacy Policy. Don't worry, you can still start your vehicle - the battery is only used to send the signal for locking/unlocking. The approximate failure mileage was 34,000. I was told that letting the battery rest lets it recharge? After recharging the battery, the condition resolved. There are lawsuits concerning the vehicles Subaru Starlink infotainment system, defective windshields, and an Outback airbag causing serious injury class-action all in the past 18 months. The battery was less than 2 months old. Ten minutes after locking the car, the fob and car both enter battery saving mode if the fob is within 30 feet of the car--but only if the car is locked. CAN System Parasitic Drain on the Battery, Learn more about the 1st Generation Ascent, Learn more about the 4th Generation Forester, Learn more about the 5th Generation Forester, Learn more about the 6th Generation Legacy, Learn more about the 6th Generation Outback. The lawsuit contends Dalen has since had to change his vehicles battery regularly at home to keep it from going dead. The Subaru class action lawsuit targets the Subaru Outback (2016-19 model years) and Subaru Ascent (2019-20).. The lawsuit was filed in Ontario by lead Plaintiff Steven Scott and adds to a number of other lawsuits the company is facing for the same issue. I too want to know if I get a more powerful battery, does it void the warranty and extended warranty that I have purchased? Subarus are known for their reliability and durability, so 112,000 miles is nothing . Ever since this car was new it has always dragged while starting. My assumption was that the battery was approaching end of life and I replaced the battery with a new one. What should 2016-2020 Subaru Outback and 2019-2020 Subaru Ascent owners do if you have experienced the same battery issues? A jump is still soon needed. Extends the fob battery life also. Vehicle would not start after turning off the motor! That doesn't begin to cover the cost of having to sell my car, buy a new one at a higher price, when a 2019 Outback with low miles should have lasted me at least ten years. The car is available for inspection upon request. This recent lawsuit also alleges 2016-2020 Subaru Outback and 2019-2020 Subaru Ascent SUVs are equipped with batteries that drain and die. I always carry jumper cables with me now! It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle. Going into dealership on Monday and let's see what excuse I get this time. Battery was dead again and no way to jump it. So replacing the OEM battery with another that has the same cold cranking amps, reserve capacity, and amperage hours, just won't work in the long term. Sheehy Subaru of springfield performed system update, but no change. Engine cranks slowly even after stopping for fuel. There has got to be a recall about this soon. We did take it in when we got home for service. As the parasitic drain continues, the batteries lifespan is shortened. Instead there appears to be a parasitic drain that draws power from the battery when the vehicles are turned off. Will take to Subaru dealership to diagnose the problem! Most recently the vehicle died within a few days of getting a complete check out and passing all tests. Highs Fantastic driving position, standard all-wheel drive, stellar safety . The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc. I don't see why this car's battery die just little after 3 years. This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. I would have experienced the same battery issues for the last 14 months. A dealer was not contacted. Subaru Outback (Large / 7 Seater SUV): 4 out of 5 stars from 190 genuine reviews on Australia's largest opinion site ProductReview.com.au. Follow Denis on Facebook, Twitter, Instagram, Subaru Report. I have not had a dealer or independent service center perform a diagnosis. It's not us. Subaru has issued a recall for the problem but some say it doesn't go far enough. The worst complaints are dead battery, hatchback will not open with switch on dash, and audio stopped working from . This problem has popped up in the following Subaru generations.Most years within a generation share the same parts and manufacturing process. I don't drive it often, and the car runs absolutely fine when the battery is actually working, but the battery dies on its own which leads me to believe that it's somehow draining on its own. The vehicle has undergone examination by a Subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. Dangerous area where she works. We used Starlink to send us help. A Subaru battery drain lawsuit settlement has been reached between the automaker and plaintiffs following multiple class actions that were filed since 2020. (last November 2019) The same goes to my remote key. If you're experiencing battery issues as a Subaru Outback owner, you're not alone. Dangerous area where she works. I do believe you-ll find that and that poses a big challenge for the SOS button. It's true I left the hatch open for a couple of hours while I cleaned the car prior to the last failure, so I am going to stop opening the hatch and see if that helps. The battery checks out fine and will charge, but drains overnight. The entire component was ordered but is now on back order. Check back tomorrow for more Subaru news and updates at Torque News! With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. I took the battery to the place of purchase for testing, and the battery tests normal. Trying to use apple carplay will occasionally result in the entire system freezing the rebooting. I haven't heard of this issue before but I suspect you're right that there's a physical problem like a bad relay, or cold solder joint, or failing connector, or something. After having it for a week, I went to us it and the battery was at 11.40VDC. There is a record of Subaru roadside service having to tow and jump start the vehicle many times the dealer finds no trouble after charging the battery nor are they aware of fixes. It has left me stranded and needing to call for help several times. I had it replaced at the Subaru dealership in which I bought the car. Just purchased new battery and still discharge. The safety of my family members that drive the car are at risk of being stranded at any moment if the car will not start. Throughout my research, I have come to learn that this is a known problem in the Subaru brand vehicles yet they choose to ignore it and do nothing about it. It would cause navigation touch screen to detect phantom inputs and cause radio/telephone to do random actions (ie. Emergency service came out to jump it. And the dealerships only charge $179 for this great battery. are trademarks of Autobeef LLC, All rights reserved. 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There is obviously an elecrical issue draining the battery. Attempted to start vehicle, discovered battery was drained. Tomasian, et al., v. Subaru of America,Inc. Dalen, et al., v. Subaru of America, Inc., etal. It cost me 185 dollars. I took the battery to the place of purchase for testing, and the battery tests normal. Called Starlink to cancel the service call. Dealer made point of telling me car had new tires and battery which was appreciated. The Fora platform includes forum software by XenForo. I have my fingers crossed hoping it won't start having battery problems but am not going to trust it. These are real life scenarios in which so many of us have been affected by this faulty system. The battery was less than 2 months old. After recharging the battery the condition resolved. We carry jumpstart battery pack and keep it charged since it saved us already. Charged battery all seemed fine been driving frequently after that no issues. Placing the keyfob in faraday cages to prevent drain also does not resolve the issues. These are real life scenarios in which so many of us have been affected by this faulty system. are trademarks of Autobeef LLC, All rights reserved. Get answers and make your voice heard! After not driving for a week in September car would not start. Using multimeter was able to find circuit for DCM (what Subaru refers to as the Data Control Module) was drawing power when car should be in sleep mode. Many Subaru's came with an undersized battery (was not a bad battery just too small) and as a result, it would get depleted prematurely. Screen of Harman Kardon stereo developed bubbling that at first only impaired visibility of the display. I have taken the car back to the dealer 65 miles away. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The crack came up from the center and spread out across the windshield. 171 problems related to electrical system have been reported for the 2019 Subaru Outback. Connect the test leads of your voltmeter to the negative battery cable and the negative battery post. Lights and electrical components were non-responsive. 2019 Crosstrek 1,000 miles, battery died. This first happened 6 months after owning the car leaving me stranded waiting for roadside assistance and causing me to miss work. This was the third time I had to replace a windshield on the two Subarus that I have owned. Replacing the battery does not resolve the issues. So far I have had the nicest people jump start the battery. This does not give you the safety of being able to back up without the rear camera. My safety could have been at risk if this happened while on the road or freeway. IT STARTED! Replaced battery and it started doing the same thing. The battery is good but something is draining the battery!!! After a couple years the battery got weaker and weaker until it died. It indicates to me that there is still some Telematic related event and the vehicle isn-t sure where it is at a given time so it sets the units and the time to what amount to mountain time Canada. Since we have extended service plan we have to buy Subaru battery ( not covered). The vehicle constantly drains the battery while sitting overnight. This has happened 3 times until it would not start at all, which left myself and young girls stranded for 2 hrs until AAA arrived! Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. The contact stated that she was able to open the front drivers side door with the key manually. The approximate failure mileage was 34,000. Clearly a defect in the 2019 Subaru Outback. All of his reports are archived on our Subaru page. . For this particular issue, most vehicles had over 112,000 miles. The car is available for inspection upon request. My 2019 Subaru Outback is used primarily for short-interval driving within my village. Now, you need to loosen the two tensioner bolts using a 12mm socket. On a business trip to Seattle, the Outbacks battery failed again and Dalen was forced to take an Uber to purchase a battery charger and jumper cables so he could get the car started and drive home the next morning, the Subaru class action lawsuit states. Twice my 2020 Subaru Ascent's battery has been dead. My wife works overnight at a hospital and found car's battery dead after working late shifts. A dealer reprogram of the alternator is also available ( many dealers don't know! Photos. I have a 2017 outback 43,000 miles we are on our third battery,dealership says nothing wrong.i keep asking why was told normal, I know better than that The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. I have not had a dealer or independent service center perform a diagnosis. Subaru dealers have been offering affected customers a software update to resolve this issue. As a result, it's unlikely that you have problems across multiple systems. Damage was entirely external and completely repaired at Toole Auto Body here in Pittsburgh. But according to multiple class-action lawsuits, the system either doesn't have a proper sleep mode or has software errors that prevent it from properly conserving power. Vehicle battery continues to fail due to unusual electrical activity, requires a jump to start. The battery passed a test. Scott alleges that his 2016 Subaru Outback, which he bought in British Columbia in 2017, started suffering from electrical problems at only 6,560 kilometers. We use cookies to analyze & improve your experience, & to personalize content and ads. I then visited Premier Subaru in Branford, CT who examined the car and they have told me I have a faulty DCM component, which will cost me over $900 to replace despite me having the Subaru Gold + Extended warranty. Common Gp 24 battery fits tray, & buffers common voltage regular issues that cause accelerated headlamp burnout. In 2019, Subaru recalled more than 450,000 of its models in the U.S. to address engine computer issues. engine won't turn over, won't start in the 2015 Outback. After a few days it won't start at all. Steve, The NHTSA is the US gov't agency tasked with vehicle safety. We called aaa to start the battery, few days later after driving few hours a day, again my car's battery is dead. Battery keeps draining when off. Electrical system drains battery when vehicle is turned off. For more information on how we collect and use this information, please review our Privacy Policy. Just thought I-d give you a hint. 2019 JD Power reliability rankings:Lexus, Toyota, Porsche top list of most reliable cars in America Consumer Reports approved: Best cars under $25,000 for first-time buyers 2018 CR rankings . I just experienced the battery broblem with my outback 2017 with less 8,000 miles. The contact stated that the repairs were not completed because the parts were on backorder. The car is up to date on services/recalls. Using multimeter was able to find circuit for dcm (what Subaru refers to as the data control module) was drawing power when car should be in sleep mode. The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. These are the same problems I've had on my 2019 Outback, especially leaving the back hatch open while I work out of the car. But this past week, the problem resurfaced. Bought car end of August off lease with 40K on it from local Subaru dealer. 171 problems related to electrical system have been reported for the 2019 Subaru Outback. There had been no signs of battery trouble / fatigue prior to this incident. Remove the bypass wire you installed in Steps 2 and 3 and measure the current draw. The manufacturer was not made aware of the failure. World Subaru tested the battery and found it was damaged. The contact owns a 2019 Subaru Outback. After recharging the battery the condition resolved. Took it to Subaru to no avail. Subaru keeps telling me i have to drive the vehicle consecutively for 45 minutes, once a week to keep battery operable. 2019 Subaru Outback electrical problems with 269 complaints from Outback owners. I have not been left in a good position here, with a junked car that is only 3 years old, 40k miles, and that I owe $15,000 on still, and I now need to find a new vehicle. 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Check back tomorrow for more information on how we collect and use this,... Automaker and plaintiffs following multiple class actions that were filed since 2020 if have... Rights reserved switch on dash, and audio stopped working from from center! Full before using the vehicle dying or being unable to start issue a recall to. Issues but 3-10 days later the vehicle temporary delays the issues but 3-10 days later vehicle. That drain and die no signs of battery trouble / fatigue prior to this.... That letting the battery to full before using the vehicle died within a generation the... Assistance and causing me to miss work battery die just little after 3 months on... Modern Subarus having battery problems plan we have extended service plan we have buy. Within my village recalled more than 450,000 of its models in the following Subaru generations.Most years 2019 subaru outback electrical problems few! Of the alternator is also available ( many dealers do n't see why car... 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