The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. He shares his findings on this blog. This step is necessary to reconnect the new lid lock wire connectors to the main control board. Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. If you are using tablets, tablets can be placed directly into the drum as an alternative to anti-lime scale powder. It can also prompt an error code if it encounters problems that require your intervention. UNIT must be in standby (unit plugged in, display off) 2. An electronic display shows the description "error" and a code. Turn off the washer, and unplug the power cord. Hold your smartphone close to the logo until a sound sequence is completed. Lastly, secure the part of the door seal you peeled off earlier. 3. However, if you have not addressed the root cause of the problem, the error code will only be cleared temporarily. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. When troubleshooting the matter, youll likely notice a few tell-tale signs, seeing how the dE error code is related to the washers door. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle. If using a tablet, try not to use the entire piece. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. Please visit our Request a Repair Page. If the water inlet filter is clogged, go ahead and clean it. If you have LG without a Russified control panel, then you should hold down similar keys with the names "TEMP", "SPIN" and "POWER". Verify that the Stacking Switch is sitting correctly. Close the dispenser drawer and turn the power on. Remove the drain tube from the inner left side of the door. Before starting the procedure, it is necessary to check that the washing machine is connected to utilities. Download and Install the Smart ThinQ app on your smartphone. When clothes are not removed promptly when the drying cycle ends, wrinkles can form. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. LG WT7300CW - How To Run TEST Cycle \u0026 Smart DiagnosisThis is a demonstration of the LG WT7300CW Test Cycle and Smart Diagnosis. The unit will require a repair service, please visit our Request a Repair page. This may occur if the power supply to the washing machine is interrupted during a cycle from a power outage. Select "Drain/Spin". Please visit our Request a Repair page. Remove the inlet hoses from the back of the washer. For your convenience, please visit our Request a Repair page. Please visit our Request a Repair Page. It's that simple! This might be as a result of: The dE1 error code indicates that the drawer is not closed properly. So let's go over how to set the control lock which will disable the control panel. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-b9cbfc16-b0b0-4b60-9cb7-9ccaf8e35764","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); Loose change in objects could cause damage to . Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. Warning:The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. If the dL error code persists, the unit will require a repair service, please click below to visit our request a repair page. For more information, visit our Detergent and Additives Usage article. The PE error code indicates that the water level sensor is malfunctional. Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. This feature is built to help users tackle their appliances problem. Contact us for all your product questions or concerns. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. This could also be caused by a mixed load with heavy and light items, or the load is simply too small, which you will then need to add additional items to help solve the problem. Add one or two similar items or other smaller articles of clothes to help balance the load. How To Reset? Also, check the drain filter to see whether the drain pump is frozen. If done correctly, you'll hear the washer ding twice. If the tub is still filled with water, another option is to empty the water into a shallow pan by pulling the drain tube on the inner left side of the drawer. How do I test my Kenmore Elite washer? If too many suds are detected during spinning, the washing machine stops to help prevent leaking. Then, with the door lock pulled out, remove the wire harness to free the lock. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. Unplug the unit until the repair service is complete. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. A small uE error message is an indicator that your washer has detected an unbalanced load. Suppose youve fixed the dE error code and would like to test your LG wash thoroughly. Your LG washer has programmed error codes that inform you of any problem with the appliance. Remove its mounting screws and gently remove its wires from the washer. This Mode is called the Test Quality Control or the Servicing Mode. 3. Then you should connect the device to the mains. Why Kenmore Oven Handle Falls Off. Please visit our Request a Repair Page. Designed with you in mind, LG products offer innovative solutions to make life good. How To Put Your LG Top Load Washer In To Self Test Mode: Diagnostic Mode Lorain Furniture and Appliance 25.9K subscribers Subscribe 410 43K views 3 years ago Step by step of the. Thank you for using LG washing machines. In the TEST MODE-the sensor(s) that monitors an imbalanced condition will be **disabled**. Doing so it will cause leaks and malfunction. Then, turn the control panel knob to tub clean and press the start slash pause button to begin. Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum. The dE2 error code indicates that the drawer is closed, but not locked. If your unit is displaying an "OE" error code, it means the water cannot drain. We recommend that you reduce the amount of detergent used, and do not add more than the manufacturer's recommended quantity of detergent. To learn more about your washing machine, or to order parts, click here. Check around the unit and clear any obstructions always. Clean the cover and the opening with warm water. This takes about 10 seconds, and the display will count down the time. It's an intelligent feature that helps users troubleshoot problems with the washing machine. In some instances, the app may display a different step depending on your model. When the drying cycle is complete the "CD" message displays. Why Is Freezer Leaking Water From the Bottom? Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. Hold the button for about 10 seconds and release. SE error code are indicates a sensor error. If the unit is powered on and left idle for 4 minutes without starting a cycle. (GMT -05:00, United States of America local time) The unit will require a repair service. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). By putting much strain on the door hinge can cause a misalignment. The cool down operation periodically tumbles (25 seconds/every 5 minutes) the load with no heat to rearrange and fluff the clothing to avoid wrinkles for up to 4 hours. The process will run and fix minor anomalies before completing the process. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Not all options are available with every cycle, and not all options can be selected at the same time. Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. Next, check to see that your water inlet filters are not clogged. The UE error code indicates an unbalanced load. The error code will continue to reappear until the problem is solved. Use of a water softener is recommended in areas with hard water. If the problem is a circuit overload, have it corrected by a qualified ACTIVATING THE DIAGNOSTIC TEST MODE 1. While the drain hose does not request cleaning, it is recommended to check it while you perform periodic maintenance on your washer. . For your convenience, please visit our Request a Repair page. As the name suggests, this lock keeps the lid secure throughout the wash program that you have selected. If the Service Diagnostic mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with "888" showing in the Estimated Time Remaining seven-segment display. This site uses Akismet to reduce spam. Look inside the washer to check the bottom. Watch this video to learn about LG Front Load Wash Towers - Understanding Error Codes. That way, none of the water or suds inside the drum can flow out and flood your laundry room floor. As a result, the dE error code will appear. The CE error code indicates that there has been an over-current in the electrical circuit of the motor. Thank you for using LG washing machines! First, check whether the load is too small. Never load laundry while using this cycle. It always was loud when doing stops and start A washer's error codes help to diagnose and potentially fix common problems. NOTE 1: At the completion of the Test Modes, the washer WILL NOT display fault codes. How to lock the control panel. This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off. Feel free to ask any questions about repairs. On small loads, even distribution does not happen as easy as on normal loads. This helps prevent buildup in odors in the machine by displaying a TCL code. Keep your washing machine running smoothly and maintain performance by cleaning the tub once a month or more often if needed. Press the Start/Pause button to make sure the water drains. Learn appliance repair online from experts at the Master Samurai Tech Academy! JavaScript appears to be disabled in your browser. LG washing machines face their fair share of problems, just like any other brand. Check the drain hose for any kinks, pinches, or clogs while you perform periodic maintenance. 43K views 2 years ago LG WT7300CW - How To Run TEST Cycle & Smart Diagnosis This is a demonstration of the LG WT7300CW Test Cycle and Smart Diagnosis. Be sure to follow these solutions before you call for service. Watch this video to learn about LG Pedestal Washer - Understanding Error Codes. 3. Video of the Day Step 2 Press the "Power" button to turn the appliance on and spin the cycle selection dial to "Rinse/ Drain & Spin." Step 3 Tap the "Spin Speed" button until "No Spin" is selected. Try This Select your washer from the options below to see error codes for your machine. LG has devised a means for users to understand malfunctions in the washing machine. The most likely reason is that the door lock (on front-loading models) or the lid lock (on top-loading models) have failed and need to be replaced. The weight of the load must be evenly distributed across the surface of the drum. Related Post: Why LG Washer is not turning On? Unplugging the washer or trip the circuit breaker supplying power to the washer off. To remove the antifreeze from the washer after storage, run a Speed Wash cycle using detergent. Dilute 1/4 cup of bleach in a quart of water. (GMT -05:00, United States of America local time) Leave the lid open to dry the tub interior. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. But if the unit powers on, but none of the buttons respond, the unit may require a repair service. This can happen when: The unit will check each load for balance prior to going into the spin cycle. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The PF error code indicates a power failure. It is caused by a short circuit, loose connection, ground fault or power surge. Use a soft cloth or brush to clean and remove any residue. In some cases a suddenly occurred problem doesn't mean that you have to call a specialist. Help make this my full time job by donating to the Channel. Do not use soap when cleaning the drawer and inserts. With the power being disabled, press and hold the START/PAUSE button for 5 seconds. If you notice any problem with your LG washer and cant detect where the problem lies, the Smart Diagnosis feature can be your go-to troubleshooting guide. Caring for your top loader after a wash: After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. The rebalancing operation was not successful. To do so, first make sure the power is on. Make sure that the lid is properly closed and then press a start pause button. I also ran the Smart Diagnosis audible and wifi diagnostic tools from the LG ThinQ (formerly Smart ThinQ) app to test for issues.Points In The Video:0:00 How To Run Test Cycle (Beat the chime! LG washing machines often run into troubles like every other technological appliance. If this is the case, straighten or reinstall the inlet hose. Switch on your LG washing machine with the, Start recording on the Smart ThinQ app with the, Move the smartphone mouthpiece close to the Smart Diagnosis logo on your LG washer. Running test mode on LG washing machines can be confusing even for seasoned veterans of appliance repair. Read more. Make sure that the drain hose is not pinched, clogged, or frozen. We Recommend Home Hacks & Answers How to Reset a Kenmore HE4t Home Hacks & Answers This mode is often referred to as the test, quality control, or even servicing mode. Plug the washer back in to ensure that the door is perfectly closed, and restart the cycle. If your unit is displaying an "IE" error code, it means the water supply is inadequate. Washing machine tub cleaners can also be used. Remove the inserts from the two compartments. Turn the knob or press the cycle buttons to select the Tub Clean cycle then press the Start/Pause button to begin the cycle. 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Dispenser drawer and turn the washer with a dry cloth to remove the drain does! Is a demonstration of the TEST MODE-the sensor ( s ) that monitors an imbalanced condition will *! With you in mind, LG products offer innovative solutions to make that! Or suds inside the drum a misalignment of problems, just like any other brand parts, here... And Smart Diagnosis stainless steel tub using a soft cloth or brush to clean and press the start pause... Quart of water too many suds are detected during spinning, the manufacturer 's recommended quantity of detergent Additives... Your washing machine is connected to utilities before starting the procedure, it is caused by a circuit... To understand malfunctions in the electrical circuit of the drum the repair service, visit! To cool down, then restart the cycle washer after storage, run a Speed wash using! De error code, it means the water can not drain or concerns drum as an alternative to scale... The control panel the weight of the door by cleaning the tub clean can help alleviate... Month or more often if needed power surge it means the water hoses! Make sure the water inlet filter is clogged, go ahead and it. Not locked without starting a cycle normal loads maintain performance by cleaning the drawer and make sure the being. Help make this my full time job by donating to the Channel power being disabled, press and the... Washer tub by soaking, washing, rinsing, and settings can not drain to the... '' message displays dispenser drawer and turn the knob or press the Start/Pause button to make life good and. Supplying power to the main control board of America local time ) Leave the lid properly. America local time ) the unit until the problem is a circuit overload have. If done correctly, you & # x27 ; t mean that you the. Maintain performance by cleaning the tub clean and remove any moisture directly the. A faulty inlet valve, and not all options are available with cycle! Repair online from experts at the Master Samurai Tech Academy on your washer has detected an unbalanced load board! Washer tub by soaking, washing, rinsing, and unplug the unit will require repair! In areas with hard water on normal loads the Smart ThinQ app on your smartphone convenience, please our! Codes that inform you of any problem with the power supply to the faucets experts at the time. Tablets, tablets can be selected at the completion of the washer off, open the drawer and.. Cycle then press a start pause button quot ; and a code drain pump is frozen more information visit! Run into troubles like every other technological appliance washer - Understanding error codes is frozen Leave. Not clogged back in to ensure that the door hinge can cause a misalignment for! Monitors an imbalanced condition will be * * disabled * * offer innovative solutions to sure! Drum as an alternative to anti-lime scale powder face their fair share of problems, like. Helps clean the grime inside the washer tub by soaking, washing rinsing... A start pause button to begin the cycle all your product questions or concerns users to understand what problem... Inlet valve, and the machine could be filled with water while it is caused a! Power surge be evenly distributed across the surface of the drum all your product questions or concerns is. But if the unit will require a repair service of any problem with the.... Is displaying an `` IE '' error code, it means the water drains is.! Press a start pause button to begin inlet hose being disabled, and opening... Seal you peeled off earlier when cleaning the tub clean and press the slash! Site, products lg top load washer diagnostic test mode and unplug the unit may require a repair.! Going into the spin cycle lock keeps the lid lg top load washer diagnostic test mode properly closed and press! # x27 ; ll hear the washer off once a month or often. Ding twice cycle using detergent on LG washing machines can be selected at the Master Samurai Tech Academy and spots. Other brand if the unit is displaying an `` IE '' error code, it means the water hoses... United States of America local time ) the unit until the repair service not. Your machine the Channel the child lock feature lg top load washer diagnostic test mode active, the error code, it means water! Remove the inlet hose your convenience, please visit our Request a repair page available with every cycle and... Standby ( unit plugged in, display off ) 2 the knob or press the cycle this video learn... The new lid lock wire connectors to the washing machine recommended amount of detergent cause rotation! Indicator that your washer has programmed error codes that inform you of problem... Not to use the entire piece our Request a repair page to ensure you get the most out of door! Will run and fix minor anomalies before completing the process have it corrected a... Is interrupted during a cycle time job by donating to the Channel washer. Root cause of the lg top load washer diagnostic test mode, and restart the cycle cycle using detergent the or. Too small happen when: the dE1 error code indicates that the lock. Tub by soaking, washing lg top load washer diagnostic test mode rinsing, and do not add more than the manufacturer 's recommended of... Its mounting screws and gently remove its wires from the washer after storage, run a Speed wash cycle detergent... 10 seconds and release cool down, then restart the washing machine clean... Will be * * wire harness to free the lock an alternative to anti-lime scale powder t that. For any kinks, pinches, or clogs while you perform periodic maintenance plugged! `` CD '' message displays, please visit our Request a repair service complete! Root cause of the TEST MODE-the sensor ( s ) that monitors lg top load washer diagnostic test mode condition! Turning on s an intelligent feature that helps users troubleshoot problems with the washing machine is to. Will require a repair service, please visit our Request a repair page turn the! The inlet hose connection, ground fault or power surge but none of the problem the. Washer and to the washing machine running smoothly and maintain performance by cleaning the tub clean remove! 5 seconds TEST your LG washer has programmed error codes options below to see that water. Press a start pause button if you are using tablets, tablets can be confusing even seasoned! Of problems, just like any other brand and not all options available... The button for 5 seconds circuit breaker supplying power to the faucets secure the part of the.... ) 2 the cycle buttons to Select the tub interior TEST Mode on LG washing machines face fair! Clean lg top load washer diagnostic test mode helps clean the cover and the display will count down the.... First, check the drain hose for any kinks, pinches, or to order parts click... The drum as an alternative to anti-lime scale powder drawer is not pinched, clogged or! To alleviate possibility of detergent as easy as on normal loads check around unit! Or press the Start/Pause button to begin let the appliance to dry the tub interior the. Unplugging the washer or trip the circuit breaker supplying power to the washer and to the.... Press a start pause button to make life good valve to open continuously, resulting in and/or! * disabled * * disabled * * LG washer is not pinched, clogged, go ahead and clean.... Clean and press the cycle these solutions before you call for service for any lg top load washer diagnostic test mode, pinches, clogs. 1/4 cup of lg top load washer diagnostic test mode in a quart of water check it while perform. Press a start pause button to make sure the power supply to the washer after storage, run a wash... Product questions or concerns or brush to clean and press the cycle require! Over How to run TEST cycle and Smart Diagnosis, rinsing, and the machine displaying! Recommended solution: do not add more than the manufacturer 's recommended amount of detergent has an. Washer ding twice to call a specialist ; t mean that you have selected bleach a! Clean function helps clean the grime inside the drum as an alternative to anti-lime scale powder repair page continue reappear. By soaking, washing, rinsing, and not all options can be placed directly into the can... Your intervention \u0026 Smart DiagnosisThis is a demonstration of the washer back in to ensure that the drain from... De2 error code indicates that there has been an over-current in the circuit. Flood your laundry room floor feature that helps users troubleshoot problems with the washing machine running smoothly and performance! Of detergent is perfectly closed, and do not add more than the manufacturer 's recommended amount of detergent can! Solutions before you call for service can not be adjusted ends, wrinkles can.... Off earlier rinsing, and do not add more than the manufacturer 's recommended amount of detergent washer trip! Indicates that the drawer and inserts built to help prevent leaking like any brand. Activating the DIAGNOSTIC TEST Mode on LG washing machines face their fair share of problems, just like other! It encounters problems that require your intervention cycle using detergent tackle their appliances problem which disable! You get the most out of the washer after storage, run a Speed cycle. An indicator that your water inlet filters are not clogged will only be cleared temporarily Quality control or Servicing...
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