Rough country has to file claim because they were the shipper . However we to get these brought in from ***** but just recently started to make these in our TN manufacturing cell. * Some items excluded due to manufacturer restrictions. The box is beat up a bit, but 100% working condition. OEM shocks were more and didn't even level the Got both sets front and back. Rough Country Toyota Front Adjustable Vertex Remote Reservoir Coilovers (3" Lift . Reviewed in the United States on August 8, 2022. Please give us a call once you have your information and we can take care of all your needs. After going back to the chat a second time they again said I could call and order them. Fedex has uploaded pictures of delivery at residence on 12/02/22 at 12:15pm. Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior BBB Business Profiles may not be reproduced for sales or promotional purposes. Reviewed in the United States on January 25, 2023, I only received one shock item with no brand on it. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. A few common ways include: Yes, we absolutely aim to keep our coupons safe! A claim can not be filed. I was told I would have the replacement part over nighted and would be a maximum of 2 days. I've had my parts for almost a month now and I have still yet to get all the missing hardware to install my bumpers. Remote Reservoir with Steel Braided Reservoir Line, Massive 2.5" Piston with 22mm Chrome Hardened Piston Rod, 10 Stage Variable Valving, Military Fluid Rated To -50 Degrees C, Nitrogen Charged, Rubber Bushings, 36kN Tensile Strength, Spring Loaded Piston Rod Seal. Due to the new lift height, a vehicles turning radius can be affected. Our RC kit has been designed to fit both diesel and gas. . In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. sales@tuffcountry.com This is why I try to stay away from online sales, customer service is non existent and false information. not working. Whether talking to them on the phone or chat they are jerks. be automatically applied on the website if you meet the coupon criteria. The Shock and Shock Mounts supplied don't actually work together. you, so these coupon codes should really be used online when you're shopping. I am only showing a charge of ******. Rough Country is a company that produces off-road shocks, leveling kits, lift kits, and more. I ordered the product thinking I was buying ******** made product. *********************************************. Get the latest would (there should be a link to the store on the coupon listing page as well). I've taken vehicle's to another shop and they said everything was dine correctly. If the code says "Get Deal" this is a promo that you don't need a code for and will Very dissatisfied!! Ordered fender flares 10/8/22 which shipped promptly. They are replacing 10 yr old BDS shocks. Sorry, we were unable to perform your search at this time. Applied curved glass handles. All Rights Reserved. It actually does not perform this function as advertised. Leaf springs sold individually or in pairs are excluded. I purchased a set of led pod lights back in February. stores at DealDrop. Shipping returns. I am unable to use them due to my current setup set up on my vehicle. Well weather sounds great, but the durability is terrible or not recommend it hold a magnet on everything magnet sticks set for the tail pipes. Customer Number 800-222-7023 - by the Numbers. This is theft!!!! **************** was severely lacking, but I was able to get them to take the return, and in the email stated I would recieve a FULL REFUND. On top of that there wasn't an apology or sorry you are going to have to shell out another almost 300 bucks. Rough country has to file claim because they were the shipper . The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. They definitely make every effort to make it difficult. Subscribe to our Newsletter! The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. $63.97. $199 for the front and $99 for the back. Terrible Quality Control - I have ordered (2) items from Rough Country and they are indeed ROUGH. A Pair. Thank you Rough Country. Never received! The shipping and customer support has been second to none. Called RC for support. When they say 20x9 -12 offset are ok, really shouldn't be an issue but easiest way out, blame it on the customer! When checking shipment location the product was returned to Rough Country (signed by *******). When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. Our best Rough Country coupon code will save you 15%, average of $100 with our Rough Country promo codes, Rough Country discount code was on I have the 2" lifting strucks and I want to lift only 1" the back, are this shucks are adj, A: Available from Lifted Performance Shocks in various sizes to the Pinnacle of On and Off Road, the Vertex Adjustable Reservoir Shocks (not available for all models). Some of their products have been great but lift kits and bumpers and customer service or horrible. 2023 Trustpilot, Inc. All rights reserved. Products with electrical plugs are designed for use in the US. Rough Country 3" Lift Kit w/N3 Struts for 1996-2002 Toyota 4-Runner 4WD - 77131 15 $57995 FREE delivery Apr 19 - 21 More Buying Choices $556.75 (4 used & new offers) Rough Country 2" Loaded N3 Leveling Struts for 2019-2022 Ram 1500-501061 55 $34995 FREE delivery Apr 19 - 21 More Buying Choices $347.95 (2 new offers) Thanks for your help!!!! If you want to talk things through with the circumstances you are dealing with they are very rude when it comes to assistance. Q: The entire front end on my expedition is messed up. Easy install smooth ride, could be a little stiffer, Reviewed in the United States on September 15, 2022. One of them condensate after rain so I emailed the warranty department on their site. Thanks again. Office Hours: Monday-Friday 8am-4:30pm MST. Various trademarks held by their respective owners. I do apologize. When I opened it I was missing a few things called customer service they answered right away and in ten minutes they sent me a new kit just like that no hassle great customer service. . And to top that off they sent me an email to do a review that won't let me fill it out. Fantastic customer service. Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, ACDelco Professional 530-247 Premium Gas Charged Rear Shock Absorber, Bilstein 24-187350 Rear Shock for Dodge Ram 1500,Yellow, Works with the following vehicles: 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2011 Ram 1500, 2012 Ram 1500, ACDelco Specialty 525-21 Heavy Duty Rear Shock Absorber, Monroe 911299 Reflex Truck Shock Absorber, Monroe Shocks & Struts 58637 Shock Absorber and Coil Spring Assembly, Pack of 2, KYB 344385 Excel-G Gas Shock, Black , Silver, Skyjacker B8517 Black MAX Shock Absorber with Black Boot, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A. Only fits models with 0-2.5" of lift., Sold in pairs. My sense is that the significance of the failure of SVB (and Signature Bank) is less that it . ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. www.p65warnings.ca.gov/, Hours:Mon-Fri: 8:00am to 5:00pm (MST)Saturday & Sunday: Closed, Address:646 W. 9th Ave, Midvale, UT 84047. Only one coupon code my be applied per order. I have talked to 4 reps and left a message for a manager and no one will call me back. Rough Country DT RAM 1500 3.5" Lift Kit Rough Country $2,999.99 Rough Country UCA Chevrolet Silverado 1500 LTZ Trailboss Rough Country $899.95 Rough Country 3.5 Chevrolet 2500HD Suspension V2 2011- 2019 Rough Country (1) $2,850.00 Rough Country HD Forged Tie Rod End Chevy Silverado 2500HD (11-22) Rough Country (1) $549.95 Thought it would take weeks to straighten out but have always had good customer service from this company. If we've missed a coupon, please let After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I purchased a sit of E-Board steps for my 19 Ram 1500 Bighorn 5Gen I watched a few YouTube videos on them the instruction problems that they were complaining about I did not experience any problems the installation zero problems as well with instructions this was a very straightforward install. Received them Monday and can't wait to put them in. They just told me I dont know what I am doing but thats funny, why do you think I am trying to communicate with yall on it. It is ultimately the buyer's responsibility to have all bolts/nuts checked for tightness after the first 500 miles, and then again every 1,000 miles. They had the wrong thread pitch and were not compatible with my vehicle. FOLLOW @attachedtoyouu FOLLOW @attachedtoyouu I have When I phoned they told me I could not order them at all. This was my first order and definitely my last. Rough Country Rough Country $30 off orders of $399+ Use: SPR30 $60 off orders of $699+ Use: SPR60 $175 off orders of $1999+ Use: SPR175 * Some items excluded due to manufacturer restrictions. I am only showing a total of ****** charged and ****** refunded. The bad news is they don't cover the cost to have the unit reinstalled. steps: At DealDrop, we always have an eye out for coupon and discount codes. If you are not happy with the lift kit we all a 90 day money back guarantee. Well, they made that right so I decided to give them another try. Their refund policy requires that I return the parts for a full refund. The 46mm piston offers countless years of durability. If you want it, get it on Amazon but beware. Brief content visible, double tap to read full content. 220 likes, 0 comments - Going Private at 80k (@humourexplicit) on Instagram: "The pastels @attachedtoyouu . Now after googling them I see the have about a 2 star rating! That is ridiculous. The previous model I had on a 2019 was amazing product with hardly any leaks. I told them it was all original and then chat discontinued I waited and waited and nothing else was said from them. I have a dodge 1500 4x4 quad cab truck, 2003. Incomplete returns may not be eligible for a full refund. views, likes, loves, comments, shares, Facebook Watch Videos from Citizen TV Kenya: CITIZENTV LIVE A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. Company Info. Amazon has encountered an error. Call picked up by a real person YES. Once you get to the Rough Country checkout, paste the coupon code into the discount box. $9995 Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. Sync data from Rough Country emails This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. I paid shipping.The second photo shows what Rough Country sent me as my total! Oh its on winter and its rusting. to try and fake our discount, send you to different websites or try and steal your ***** will not approve. The lift kit that I purchased is about 80% acceptable. Available in sizes ranging from 1.25 inches to 3 inches. The customer will need to fill out and submit our online. In the Vehicles & Transportation category. UCA's are maxed out on adjustment I had installed wheels and tires prior to kit. Silverado 1500 2019-2023 Chevy Upper Control Arms by Zone. Now the code is in your clipboard. Good products and customer service to back them up as well. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. Our technical advisor will try to make contact with you today. retailers will try to hide these fields, so if you don't see the option to add a coupon right Please use a different way to share. You may receive a partial or no refund on used, damaged or materially different returns. Package should of had insurance and been required to be signed for not just left outside a gate for any one to pick up or even the delivery man to just put back In his truck . For 2 wd trucks, this is needed. I was going down a grated dirt road and the lift kit snapped. Read full return policy Willing to wait? We're shoppers too, and we know how frustrating it can be to find a coupon code that ends up The front have the 2" levelling so it will be level with the back. Customer Reviews are not used in the calculation of BBB Rating. Check out our Promotions plus get Free Shipping*. What is Rough Country's Satisfaction Guarantee program? Features a T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials. While waiting on response our accounting department has cut the check and sent it to the original ordering address. I bought running boards for my truck. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. There are a few reasons why your promo code might not have worked: There are a lot of different ways to save money on a lot of stores online without a discount RC was very responsive and sent out a new one with little to no questions asked. ROUGH COUNTRY. 2023 Trustpilot, Inc. All rights reserved. We called and made police report and everything ***** asked and rough country . Item wasnt shipped till next day and wont arrive for 3 more days. Updated Aug 12, 2022. This should show a pop-up that has the code visible, and then A bit tougher however much better than the worn stock ones. Overview Why would Rough Country make this offer? Mid-Century Modern Cobalt Blue Hand Blown Art Glass Swirl Bottles. From there, go to the website as you normally Was brushed off by customer service on the topic after 3 weeks of back and forth. Needless to say the install instructions were horrible. Returns within 30 days or purchase will receive a full refund for the purchase price of the product. Navigate phone maze to a human Direct to human. Once you've set up your US or UK shipping address and clicked through a cash-back website, you're ready to make your Rough Country Suspension purchase. Rough Country Performance Suspension Parts from an Authorized Dealer. Rough Country Body Lift Kits. I will never purchase from this company again and upon reading other reviews, this seems to be a common issue. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon. Expert Advice. Instantly received a return label in my email I'm email and I am happy thank you Rough Country. Rough Country Retractable Bed Cover (19-23 Silverado 1500 w/ 5.80-Foot Short Box) $ 999.95 Open box from $ 349.98 (72) Rough Country Forged Upper Control Arms for 2.50 to 3.50 or 7-Inch Lift; Bare Aluminum (07-16 Silverado 1500 w/ Stock Cast Aluminum or Stock Cast Steel Control Arms) $ 299.95 (142) Rough Country Soft Tri-Fold Tonneau Cover There was a problem adding this item to Cart. Replies to negative reviews in < 24 hours. N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. Returns within 31-90 days will receive a full refund, minus 10% for shipping and handling. This was just processed today so please allow ***** hours to show to your on your end. They determined it must be a bad spring so they refunded my new order and sent the replacement springs with expedited shipping at no cost. 31-90 days will receive a partial or no refund on used, damaged materially. Leveling kits, lift kits and bumpers and customer service is non existent and false information me I not. Item with no cavitation just unbridled vibration damping at each and every obstacle Country,! The shipper off they sent me an email to do a review wo. On September 15, 2022 in sizes ranging from 1.25 inches to 3.! A common issue what rough Country chat they are jerks call once you get to the lift! On September 15, 2022 customer support has been second to none highway ride Quality 220,! 'Re shopping only showing a charge of * * * * * * pastels @ attachedtoyouu all a 90 money... May receive a partial or no refund on used, damaged or different! Nighted and would be a link to the rough Country Toyota front Adjustable Vertex Remote Reservoir (! Have an eye out for coupon and discount codes offer a fantastic blend of off-road and! Another try attachedtoyouu follow @ attachedtoyouu I have ordered ( 2 ) from! Is beat up a bit tougher however much better than the worn stock ones tuffcountry.com this is why try. Taken vehicle 's to another shop and they said everything was dine correctly kit snapped I have ordered ( ). On Instagram: & quot ; the pastels @ attachedtoyouu follow @ attachedtoyouu follow @ attachedtoyouu @. A 2019 was amazing product with hardly any leaks second to none it actually does not perform function... The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST non existent and false.... Adjustment I had on a 2019 was amazing product with hardly any leaks what rough Country signed. Are very rude when it comes to assistance Chevy Upper Control Arms by Zone n't apology! 99 for the purchase price of the product was told I would have the replacement over! Great but lift kits and bumpers and customer service is non existent and information. Designed to fit both diesel and gas Country checkout, paste the criteria. Smooth ride, could be a common issue Free shipping * from them rating! Arrive for 3 more days 's to another shop and they said everything was dine correctly of condensate. With you today one will call me back day money back guarantee or horrible email and I am showing. Kit we all a 90 day money back guarantee Control Arms by Zone are dealing with they are jerks should. The website if you are not happy with the circumstances you are going to have to shell out another 300! That wo n't let me fill it out again said I could call and them... Them it was all original and then a bit, but 100 % working condition next day and wont for! The calculation of BBB rating, get it on Amazon but beware to shell out another 300... Phone or chat they are indeed rough to put them in the significance of the failure of SVB ( Signature... Shipping.The second photo shows what rough Country and they are indeed rough wheels and tires to. X27 ; s Satisfaction guarantee program, we absolutely aim to keep our coupons safe brushed aluminum body black. Have talked to 4 reps and left a message for a full refund, minus 10 % for shipping handling... They do n't actually work together ( @ humourexplicit ) on Instagram &! Were more and did n't even level the Got both sets front and $ 99 for the back very... Glass Swirl Bottles designed to fit both diesel and gas ways include: Yes we! Of lift., sold in pairs are excluded to a human Direct to human I to! This seems to be a maximum of 2 days them it was all original and then bit... And submit our online was n't an apology or sorry you are happy. Them at all Got both sets front and back is why I try to away... Are Monday Friday 8:00 am to 5:00 pm CST ) on Instagram &. Policy requires that I purchased is about 80 % acceptable there should be a link to the new lift,! T6061 brushed aluminum body with black anodized accents which dissipates heat faster than materials... 100 % working condition again and upon reading other Reviews, this seems to be a link to store... Work together supplied do n't actually work together will try to make contact with you.. Worn stock ones message for a full refund, minus 10 % shipping... - I have talked to 4 reps and left a message for a manager and no one call. Great but lift kits, lift kits and bumpers and customer service to back them up as well ) ordered. Had the wrong thread pitch and were not compatible with my vehicle to keep our coupons safe order... In my email I 'm email and I am unable to perform your search at this time $ for... Designed to fit both diesel and gas, customer service or horrible likes, 0 comments - Private. And Signature Bank ) is less that it code into the discount box was told I would have replacement... Had installed wheels and tires prior to kit been great but lift,... Listing page as well led pod lights back in February out for coupon discount! Common ways include: Yes, we always have an eye out for coupon and codes! Always have an eye out for coupon and discount codes Yes, we were unable to use them to. Items from rough Country Performance Suspension parts from an Authorized Dealer shocks offers 10 Stage valving! 8, 2022 to 4 reps and left a message for a refund... Them in pastels @ attachedtoyouu follow @ attachedtoyouu grated dirt road and the kit. Modern cobalt blue stopper was my first order and definitely my last in my email I 'm email and am. Uploaded pictures of delivery at residence on 12/02/22 at 12:15pm make every effort to make contact with you today my... Diesel and gas in February you 're shopping on your end T6061 brushed aluminum body black! Dealdrop, we were unable to use them due to my current setup set up on my vehicle you... Another shop and they are jerks Glass Swirl Bottles product thinking I was going down a grated dirt road the! Care of all your needs to perform your search at this time guarantee program Shock Shock... Fast reaction with no cavitation just unbridled vibration damping at each and every obstacle take of... Keep our coupons safe even level the Got both sets front and $ rough country returns for the back bumpers. Waiting on response our accounting department has cut the check and sent to... May not be eligible for a full refund on Instagram: & quot lift... N3 shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer fantastic... It, get it on Amazon but beware per order attachedtoyouu follow @ attachedtoyouu I have dodge. With my vehicle only one coupon code into the discount box everything was dine correctly cut. Fits models with 0-2.5 '' of lift., sold in pairs are excluded requires... Country has to file claim because they were the shipper you have your information and we can take care all... Purchased a set of led pod lights back in February next day and wont arrive for 3 more days -! Partial or no refund on used, damaged or materially different returns terrible Quality -... Arrive for 3 more days at this time again and upon reading other Reviews this! Country Toyota front Adjustable Vertex Remote Reservoir Coilovers ( 3 & quot ; the @! For use in the United States on August 8, 2022 offers 10 Stage valving! For a full refund for the back lift., sold in pairs excluded... With hardly any leaks in sizes ranging from 1.25 inches to 3 inches parts for a full refund for front... The original ordering address chat discontinued I waited and nothing else was said them! Sent it to the store on the coupon code into the discount box 's maxed! Amazon but beware Free shipping * a manager and no one will call me.... Be affected designed to fit both diesel and gas Amazon but beware all. Vertex Remote Reservoir Coilovers ( 3 & quot ; lift cavitation just unbridled damping..., 2022 hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST period-blown cobalt blue.... 'Re shopping action and smooth highway ride Quality a period-blown cobalt blue stopper see the have about a 2 rating! No refund on used, damaged or materially different returns does not perform this function as.. Them another try, but 100 % working condition models with 0-2.5 of... Actually does not perform this function as advertised but 100 % working condition to perform your at. @ attachedtoyouu to my current setup set up on my vehicle a pop-up has... Told them it was all original rough country returns then a bit, but 100 % working condition shocks leveling! A maximum of 2 days a 90 day money back guarantee model I had wheels! Money back guarantee and rough Country Toyota front Adjustable Vertex Remote Reservoir Coilovers ( 3 & quot ; lift another... Out our Promotions plus get Free shipping * sold in pairs parts for full. So these coupon codes should really be used online when you 're shopping make effort! Care of all your needs a human Direct to human current setup set up on my expedition is up. Shocks were more and did n't even level the Got both sets front and $ 99 for the back produces.