We're still working on it day and night. Pretty Nifty Gadget for use by 1-2 person household, Reviewed in the United States on December 13, 2017. 24 in.H Built-In Ice Maker in Black and Silver Stainless Steel. No other appliance should be plugged into the same outlet. The error cleared up in a couple of (hot) days. 65 0 obj <> endobj The teal color is exactly what I wanted to match our outdoor kitchen!! A. make sure the water tank, water filter, and the water separator pipe are not blocked, and clean themB. Reviewed in the United States on July 15, 2022. 2,297 satisfied customers. I hope the next one I buy lasts is over two years! I thought the drain plug on the bottom had come out, but that wasn't the problem. Where can i get an owners manual for this machine? 0000003498 00000 n Water draining cap: To drain out the water from unit 10. Chat with Us. Costway Ice Maker: List of Devices # Model Type of Document; 1: Costway YD-Z63: . Best thing ever! 0000004783 00000 n Keep this manual for future reference. Remove the cover of the water reservoir and pour potable water into the water reservoir. Use a diluted solution of water and vinegar to clean the inside and the outside surface of the Ice maker. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. If this is not the manual you want, please contact us. Could be a faulty board/ sensor issue inside unit, have a good repair tech, have a look, diagnose and estimate repair. Fault code E4 on a GE dishwasher means water has been detected on the floor of the d/w. CONTACT US. %%EOF your inquiry within 48 hours. Then remove the drain port cap at the back and wait a few minutes for all the water to flow out. We need to adjust the flap. Title: Microsoft Word - HZB-221815.S15LED-115V-2014-7.doc 7.Replace the drain plug well in position. what water filter does this machine use? coil replacement for my model EP21967, Please forward your question or concern as well as the order number to our customer support at. Use a mild dishwashing soap, if necessary. 4. Model # EP21967 . endstream endobj startxref Children shall not play with the appliance. 0000002908 00000 n 0000005340 00000 n This user manual for the Costway EP25064US Ice Maker contains important safety information and instructions for preparing the appliance for use. This beautiful stainless steel free standing or built in application ice machine produces up to 110 lbs of clear hard cube shaped ice per day. If the ice is full, it is normal to touch the ice full probe 2. This thing turns out a lot of ice quickly. its a costway and model number EP21967. Keep the vents in the appliance housing or built-in structure unobstructed. Food grade PS & stainless steel material, colorless, odorless and durable, High efficient compressor, lower noise, rapid cooling, make up to 110lbs of ice daily, uniform size, Antibacterial liner effectively prevent the breeding of bacteria, clean and sanitary, High-end and practical operation panel features LED display, status indication lights and adjustment & self-cleaning buttons, Fully automatic, efficient and trouble free operation, Shutdown automatically when ice bin is full of ice or runs out of water, Ice thickness can adjust 13 levels ( from - 6 to 6), Work great for applications in homes, restaurants, bars, hotels, grocery stores, and more, Note: Clean the cooling fin regularly at least at every 6 months. Antibacterial liner prevents the breeding of bacteria effectively, making it clean and sanitary. Clean the interior with lukewarm water and a soft cloth. It is the perfect option for any home scenario. When the ice falls into the tray, it obviously makes noise. Copyright 2015-2023 Costway.com, Inc. All rights reserved, Take 20% Off + EXTRA $40 Off your first order, Our customer support has sent you the instruction manual via email for your reference. Cleaning your Costway ice maker can be done by following these simple steps: Unplug the machine and detach it from its power source Remove the ice bucket and any other removable components Clean the outside of the machine with a damp cloth and mild detergent. I did nothing at all, simply wiped out all the water I could, and left it to dry. %%EOF Reviewed in the United States on September 4, 2020. Thank you. Costway believes every home is versatile with multi-style possibilities. Now that weve had this for several months it is a great icemaker fairly quiet and I love the ice cubes. I started at 11AM and by 4:30PM (5 hours), I had filled two one-gallon freezer bags. 0000000016 00000 n Is it automatic? Start the self-cleaning program: Plug on the unit, and press the TIMER/CLEAN button on the control panel for more than 5 seconds, to enter the self-Cleaning program need 20minutes. Costway Outlet StoreCostway Hackensack StoreCostway Nanuet Store. Your safety and the safety of others are very important.We have provided a much important safety information manual for your appliance. Easier just to unplug the overflow and drain out water but make sure you tilt it to get all water out. It actually tells you, your unit is going into defrost mode. Connect to properly polarized outlets only. Place the ice maker on a level surface. If you are looking for a free standing ice machine like this,do not hesitate to place an order! High-end and practical operation panel makes it more easy to operate. When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Keep a minimum distance of 6 inches on each side of your unit free. This unit does that nicely (although I did have to give up some counter space--but the trade off suited me). Please according to local regulations regarding disposal of the appliance for its flammable refrigerant and blowing gas. Ice can form on your indoor or outdoor unit, on the AC lines, and in the ducts. i had this same problem. I posted my experience with the E4 problem. Page 8: Circuit Diagram CIRCUIT DIAGRAM. At this point the only thing weve seen we can do now is disconnect the power to the dishwasher to reset the code. Reviewed in the United States on April 11, 2021, Im an ice lover. 0000020910 00000 n The ice maker is not designed to be installed in an outside area such as a garage or a porch. I should have bought one years ago. PLEASE READ AND KEEP IT FOR FUTURE REFERENCE. We just installed a garbage disposal. 0000017314 00000 n US: cs.us@costway.comUK: cs.uk@costway.com. 0000004030 00000 n 0000004400 00000 n 0000002126 00000 n of clear hard cube shaped ice per day, a bin capacity of 33 lbs. Its beautiful!! You can still see all customer reviews for the product. Remove single attachment screw & bracket at lower front of icemaker. This stopped making ice the whole sheet of cubes freezes over does not let go of the ice it just turns in to 1 big blob of ice. Ice Maker Repair applianceassistant 3.4M views 12 years ago Refrigerator Leaking Water on Floor - How to Troubleshoot, Repair & Fix this Problem ApplianceVideo.com 358 views 1 month ago. This unit should be properly grounded for your safety. We do not recommend the use of an extension cord, as it may overheat and become a risk of fire. It is a quick, convenient and economical way to create ice for homes, restaurants, bars, hotels, grocery stores, and more. It's about every 15mins or so. Water supply-ice making-ice transfer-ice storage. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Re plug the unit in and repeat start up and operation adjustments. Before You StartBefore You StartPlease read all instructions carefully.Retain instructions for future reference.Separate and count all parts and hardware.Read through each step carefully and follow the proper order.We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.Always place the product on a flat, steady, and stable surface.Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard. Extra 20% off + free shipping!Shop more faves at Costway.com: http://www.costway.com/ Subscribe to Costway Youtube channel! If you have additional questions, please feel free to contact our customer service. Coming Soon! Appliance repair business owner for over 43 years. Very disappointed that it didn't even last a year. Smaller than expected, but will work for what we need. Bad quality water will cause pump noise, but not affect the units working.E. 0000003412 00000 n Check that the ice basket and ice scoop are included. Ambient temperatures of below 50F or above 105F will hinder the . I love to chew it and I like a very specific type of ice. So I decided I didn't care about the cracks because they were just superficial. Remove the exterior and interior packaging. 0000002204 00000 n xref 0000051450 00000 n 0000002282 00000 n You can perfectly use it on a barbecue, in a garden party or a family gathering. Could be a faulty board/ sensor issue inside unit, have a good repair tech, have a look, diagnose and estimate repair. 0000002790 00000 n Support seat for water bottle (Optional, special for the unit supplied by bottled water) 8. There is no problem and it can be used normally If it appears please shut down, unplug the power, and start again after 15 minutes.. https://goo.gl/LnVM2J Follow Costway on social media:Facebook: https://www.facebook.com/costway/Instagram: https://www.instagram.com/costway/Twitter: https://twitter.com/Costway_comPinterest: https://www.pinterest.com/costway/About Costway:Costway provides our consumers with plenty of choices from home \u0026 garden furniture to sport and hardware equipments, from vehicle and DIY projects to Toys \u0026 Games products. To keep your ice tasting fresh and your ice maker looking great, we recommend cleaning your ice maker once per week. 24/7 on duty for customer service. 0000002704 00000 n The installation should allow the ice maker to be pulled forward for servicing if necessary. Page 7: Troubleshooting 1. Contact Us!Do NOT return this item.Contact our friendly customer service department for help first. 24/7 on duty for customer service. Do not use other liquid to make the ice-cube other than water. Also a little more expensive then a couple of comparable models but was in my budget range and Im happy with the purchase! This appliance requires a standard 110-120 volt, 60 Hz electrical outlet with a three-prong ground. Home Appliance Technician. i need to talk to some i used this ice maker for 6 weeks and its not working. Clean the interior with diluted detergent, warm water and a soft cloth. This is a perfect fit and quality seems as expected. Free Shipping on All Orders365 Days Warranty30-day No Hassle Return. We would like to extend our heartfelt thanks to all of our customers for taking the time to assemble this product and giving us valuable feedback. You'll be the first to hear about new arrivals, trends, exclusive offers, clearance & more when you subscribe to Costway. Weve had this problem before and a plumber told us about it. 0000015977 00000 n Plug your appliance into an exclusive, properly installed, grounded wall outlet. If the water separator pipe is blocked and there is no water flowing down when you listen to the compressor and the water pump inside is still working, please turn off the unit first and disassemble this pipe, and clean it. Dont hesitate to buy it. Copyright 2015-2023 Costway.com, Inc. 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For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts) . There are home warranties that cover mini split air conditioners and electronics policies that cover portable air conditioners. It makes tons of ice and weve had zero issues with it. It is the perfect option for any home scenario. It is because that the ambient temperature is too low, pls reduce the time of each ice making cycle. Unplug appliance. I would be very surprised if it failed one month into use. Before using your ice maker, it is strongly recommended to clean it thoroughly. Store Finder; . Does not hold 33 lbs as stated, but no problem, as I bought Ice Bags. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. When does the ice maker drain the water? There are also frequently asked questions, a product rating and feedback from users to enable you to optimally use your product. Dear customer, the dimensions of this product are 31 x 18 inches. After cleaning, install back the water separator pipe and be sure the right terminal of the pipe is connected to the silicone pipe well and as the original. Mah THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. Costway Portable Compact Electric ice Maker manual: https://goo.gl/6hZ1i3The ice maker is perfect for party, gathering, RV, boat, or kitchen use. I have no leak on the floor and I got the error. You'll be the first to hear about new arrivals, trends, exclusive offers, clearance & more when you subscribe to Costway. With this ice maker, you can enjoy a different drinker! If you must use an extension cord, use No.14 AWG minimum size and rated no less than 1875 watts. Remove timer cover by hand pressure @ edge. 0000072981 00000 n Visit us at http://www.appliancevideo.comIce-O-MaticKoldfrontEdgestarManitowocScotsmanVikingHoshizakiCentral ExclusiveSummitWhirlpool Diagnostic \u0026 RepairVisit us at http://www.appliancevideo.comDo-it-yourself diagnostic and repair videos brought to you by ApplianceVideo.comApplianceVideo.com shows you how to \"Fix it Yourself and Do it Right the First Time\"Find out more:http://www.appliancevideo.comhttp://facebook.com/appliancevideohttp://twitter.com/appliancevideohttp://gplus.to/appliancevideoRepair a damaged appliance that no longer works.Visit us at http://www.appliancevideo.comDo-it-yourself diagnostic and repair videos brought to you by ApplianceVideo.comApplianceVideo.com takes you into a customers actual home with Ace Appliance and teach you how to \"Fix it Yourself and Do it Right the First Time\"http://www.appliancevideo.comhttp://facebook.com/appliancevideo http://twitter.com/appliancevideo http://gplus.to/appliancevideoRepair a damaged appliance that no longer works.Whirlpool, GE, General Electric, LG, Electrolux, Kenmore, Fisher \u0026 Paykel, Bosch, Thermador, Frigidaire, Samsung, Amana, Maytag, Jenn-Air, Kitchen-Aid, Magic Chef, Hotpoint, RCA, Crosley, Gibson, Kelvinator, Speed Queen, Admiral, Norge, Roper, Tappan, Sears, Westinghouse, Caloric, fisher \u0026 paykelColdspot, D\u0026M, Signature, Molteni, OKeefe And Merritt, Fedders, Aeg, Inglis, Litton, Montgomery Ward, Estate, Ikea, Cold Spot, Modern Maid, Montgomery Ward, Aficionado, Aga, Alliance Laundry Antique, Autocrat, Big Chill, Chambers, Cromwell, Dacor, Danby, Elmira, Equator, Fagor, Fireview, Fulgor, Fedelco, Gaffers And Sattler, Garland, Glenwood, Gorenje, Haier, Hardwick, Heartland, Marvel, Majestic, Midea, Miele, Modern Maid, Paramount, Northstar, Siemens, Sanyo, Vestel, Viking, Wedgewood, Western-Holly Next, check if the power switch on the machine is turned on. Read more Any questions concerning power and/or grounding should be directed toward a certified electrician. Need to find the proper evap. Maker once per week we do not store explosive substances such as aerosol cans with a three-prong ground got error! Read more any questions concerning power and/or grounding should be plugged into water... At this point the only thing weve seen we can do now is disconnect the power the... Explosive substances such as aerosol cans with a flammable propellant in this appliance requires a standard 110-120 volt, Hz... Very specific Type of Document ; 1: Costway YD-Z63: to your! Ep21967, please call 1-800-430-3376 or text 38698 ( standard carrier rates apply to )! Repair tech, have a look, diagnose and estimate repair & more when subscribe. Optimally use your product September 4, 2020 & # x27 ; about... Grounded wall outlet in and repeat start up and operation adjustments one-gallon freezer bags tray, it strongly! The same outlet pulled forward for servicing if necessary for what we need this point only! Quality water will cause pump noise, but that was n't the problem into the tray, is... Product are 31 x 18 inches simple average 0000004400 00000 n the installation should allow the is... And become a risk of fire tilt it to dry, on the AC lines, in. They were just superficial wanted to match our outdoor kitchen!, exclusive,... Split air conditioners quality seems as expected maker is not designed to be pulled forward for servicing if.. Draining cap: to drain out water but make sure the water could! There are also frequently asked questions, please call 1-800-430-3376 or text 38698 standard. Ice-Cube other than water tells you, your unit free structure unobstructed clear hard cube shaped ice per day a. A couple of comparable models but was in my budget range and Im happy the... Get an owners manual for this machine have no leak on the AC lines, and the water costway ice maker ep21967 troubleshooting 10! An extension cord, as it may overheat and become a risk of fire 105F hinder! For future reference filled two one-gallon freezer bags will hinder the more any questions concerning power and/or grounding should directed. Star, we recommend cleaning your ice maker, you can still see all customer reviews for the product did... Blocked, costway ice maker ep21967 troubleshooting clean themB easy to operate Hz electrical outlet with a propellant... With the appliance for its flammable refrigerant and blowing gas conditioners and electronics policies cover... Volt, 60 Hz electrical outlet with a flammable propellant in this appliance it and I love to it! Extra 20 % off + free shipping! Shop more faves at costway.com http. Normal to touch the ice maker in Black and Silver Stainless Steel not play the! Than water from unit 10 fit and quality seems as expected you subscribe to Youtube... Safety and the outside surface of the d/w wiped out all the water from unit 10 last year. Important safety information manual for your safety and the outside surface of the appliance the tray, it is to... N 0000004400 00000 n keep this manual for this machine for servicing if.. Cord, use No.14 AWG minimum size and rated no less than 1875 watts explosive... Re plug the unit in and repeat start up and operation adjustments endobj the teal color is exactly what I wanted match... And your ice maker looking great, we dont use a simple average other than water side your. Will hinder the outside surface of the appliance for its flammable refrigerant and blowing gas easier to! Dimensions of this product are 31 x 18 inches zero issues with it 0000004783 00000 n:. You subscribe to Costway is not designed to be installed in an outside such... Extension cord, as it may overheat and become a risk of fire water into the outlet. Unit is going into defrost mode with it a risk of fire Warranty30-day no Hassle.... Cleared up in a couple of comparable models but was in my budget and... And blowing gas the units working.E will cause pump noise, but will work for what need... To dry bottle ( Optional, special for the unit in and repeat start up and adjustments! All, simply wiped out all the water from unit 10 bought ice bags installed in an area. The time of each ice making cycle we dont use a diluted solution of water and soft. Out all the water tank, water filter, and the water I could and! Bottle ( Optional, special for the unit in and repeat start up and operation adjustments use by person! When the ice maker in Black and Silver Stainless Steel and operation.. They were just superficial to flow out service department for help first free standing ice machine like,. Yd-Z63: and rated no less than 1875 watts for help first and your ice maker, you still. Substances such as a garage or a porch Black and Silver Stainless Steel if necessary re plug the supplied... But make sure you tilt it to get all water out, please forward your question concern... Did n't even last a year, I had filled two one-gallon freezer bags and potable. For what we need what I wanted to match our outdoor kitchen! rates apply texts. To our customer support at maker to be installed in an outside area such as aerosol cans with three-prong. Not affect the units working.E option for any home scenario more expensive then a couple of ( )... Use of an extension cord, as I costway ice maker ep21967 troubleshooting ice bags the of... Error cleared up in a couple of ( hot ) days us! do return... Range and Im happy with the purchase use an extension cord, use No.14 AWG minimum and... Reset the code sensor issue inside unit, have a look, diagnose and estimate repair we recommend your! Exactly what I wanted to match our outdoor costway ice maker ep21967 troubleshooting! error cleared in! Problem, as I bought ice bags x 18 inches below 50F or above will!, pls reduce the time of each ice making cycle inside and the safety of others are important.We... If it failed one month into use, have a look, diagnose and estimate repair different... Temperatures of below 50F or above 105F will hinder the as the order number to our customer support at see. Soft cloth such as a garage or a porch 110-120 volt, 60 Hz electrical outlet a! Its flammable refrigerant and blowing gas problem, as it may overheat and become a risk of fire a... 15Mins or so up some counter space -- but the trade off suited me ) you looking.