I will never purchase another Ford. There was a recall in 2014 for nearly 200,000 Ford Explorers from 2011 to 2013. Over time this can wear through the insulation making contact with a positive, unfused circuit. They went back to Ford and Ford said this is final, we are doing no more. I have found 71 reported issues of this from the 2014-2016. The company. The "advance trac" light came on and hill assist and traction control. Unsubscribe any time. Lost steering all at once could not turn wheel luckily I was in my drive way when it happened I paid yes Ford 1600. Ford Explorer terrain management system faults include bugs in software, faulty sensors, and temperature fluctuations. If your vehicle uses parallel parking assist, lane assist or other advanced technology, the EPAS system might play a role in the operation. The reports are all over the place, but most of them point to a coolant leak. To learn more about the history of power steering systems and how they work, check out our in-depth look. This came as a shock since the vehicle only has 63,000 miles on it. The vehicle was not repaired. Ford just announced two recalls involving almost 775,000 Explorer SUVs and another for 2020-2021 Lincoln Aviator SUVs. The bluetooth connection is going to p**s you off if you have more than 1 phone. Inspect the fuse box and the wires leading up to the steering system. Ford added that no injuries have been reported as a result of either issue. Lets take a closer look at the system. And it took Ford years to get the issues under control. I asked if Ford had plans to cover this problem and of course, no. Before you drop a chunk of change, read this list of red flags to look out for when buying a used car. I have significant bruising from the seat belt impacting my right side hip, my mirror dislodged and hit me in the head, seat airbag bruised my left shoulder, and my neck is about as sore as it can get. I was unable to move the steering wheel at all! This vehicle is driven back and forth to work(15 miles), and is not even at 60,000 miles and there is a $2200.00 price tag on the repair. I'll try to connect to my phone several times and have it just go back to my wife's phone. The 2014 Ford Explorer has 28 problems reported for power steering failure. We put this in the dealer for service on Jan. 2nd and are still in a rental on Jan. 19th. My frustration is my input was not requested for this. Power steering is a modern marvel that many of us take for granted. No warning light was illuminated. With all my might, I was able to direct the car to turn to the right a little so I could get into a convenience store parking lot where I lost all ability to move the wheel in either direction. Most 2017 Explorers no longer carry a valid Ford-backed warranty. The wheel would not move to either side, and I was forced to stop the vehicle before entering the roadway since this posed a serious safety risk. With CoPilot, you'll save time, money, and frustration. Although mileage is 100K +, car has been well cared for. But complaints continue to roll in. No warning light or safety message was displayed by the vehicle when the issue occurred. Requires replacement of eps steering. Eventually I was able to drive it as it warmed up. Four problems related to steering is tight have been reported for the 2016 Ford Explorer. If youre considering purchasing a 2016 Ford Explorer, you need to ensure that there are no mechanical issues that will cost you money and possibly put the safety of your family at risk. It is usually on or near the engine, and can have a white or yellow reservoir. Also paint was bubbling on the hood. The. Ford says that most of the incidences of this happening are coming out of areas that cause high corrosion. I've had Fords my entire life and always had major issues with each of them. Power assistant steering, or power steering, is a system designed to make it easier for the driver to steer a car. Lawsuits against Ford for the carbon monoxide issues. There is so much maintenance to be done on it. Of them, over 550 cover steering issues. On top of that, Car Complaints says that the average cost to fix this issue was about $2,100. Malfunction" faults appeared on my dash display. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. I had just begun to execute the turn and the steering wheel locked and would only go straight. I've had other issues with the car, but I still like the Explorer. The warranty that was offered with it had hidden exemptions that were not talked about or shown to me and things like a door hanging were not included. & 2021 Cable News Network, Inc., a WarnerMedia Company. This problem started after shipping our vehicle overseas. Vehicle was towed to dealership and reprogramming was attempted with no success. Had this happened at a higher rate of speed, it would have been catastrophic. Failure Date: 08/31/2018. Urge all who have experienced this to file a complaint with NTSB..potential fatal failure. and according to the dealer this is a known, common problem. Maybe they have it sort then. The failure mileage was approximately 48,000. Late the following morning I got a call saying they found the problem, failed "Power Steering Rack". The dealership went to Ford for assistance opened up a case. May 2015: Almost 423,000 cars can experience an electrical connection failure in their power steering systems. I was luckily able to get it off the road but had I been going any rate of speed it could have caused a major crash as you cannot steer. In this guide, we explain the power steering assist system and look at what could be causing the problem. We were very fortunate to have been near an exit and we were able to get off the interstate. Mid November 2018 I was unable to leave work because my steering wheel "appeared" to be locked. The contact stated that the electrical service light illuminated. After wrestling the car to a safe site I shut if off. I was handed a bill of $2.750 for a new rack install. I also had it aligned after putting new tires on it. 2022, CarProblemZoo.com All rights reserved. Two weeks later it happened again in my driveway, unable to turn the wheel at all. The Power Steering Assist Fault message means that there is an issue with your electrical or mechanical power steering system. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. However, there was no chance I was about to drive this out on the highway so AAA towed the vehicle to my local dealer where the part has been ordered. These days, most cars use electric power steering, and in most cases, when you see this warning message, there is something wrong with this unit or its sensors. However, you should never work on the hydraulic or electric power steering system if you arent sure what you are dealing with. It becomes much more difficult to handle your car, and it can even result in an accident if you are not able to maneuver the car fast enough. Handles horrible on water or ice. Power steering assist failure indicator appeared on dashboard resulting in inability to steer car. But worse then all the issues I had with the car, was the Ford dealership. Its combination of rugged good looks, capability and practicality helped usher in the modern SUV boom that is prevalent today. internal failure pscm 16 ford explorer #steeringgear #repair #fix #fordexplorer #noise #steeringnoisePSCM Power Steering Control Module#fordtechlife #FTL #m. brand new vehicle. And to note, we do take very good care of our cars. The dealership is now escalating to find out what more they can do. Otherwise, take it to a local auto repair shop for additional assistance. RELATED: Hydraulic vs Electric Power Steering Differences, Pros & Cons. Ford Explorer Problems Cover Power Steering Failure and Exhaust Odors in the Cabin. Not changing the fluid can cause contamination, making it less effective at completing its job. 0:00 / 3:58 2013-2015 Ford Explorer. This is usually accompanied by rough idling, difficulty starting, stalling, and other engine troubles. All is covered under the warranty but Ford is back ordered on these steering racks.The service mgr. If the fluid is full and you checked the other things, this would be your next step. Given the lower mileage of my vehicle, this significant repair both from a safety and monetary standpoint would indicate this is a defect of the 2016 Ford Explorer, and it is unclear why this isn't the subject of a manufacturer recall based on other owner experiences found online. The initial investigation launched in 2016, and was closed in 2017, a couple months after the current investigation was launched the same year. Amy has built a reputation in the plaintiffs bar for delivering results to consumers and sexual assault survivors in class actions and mass torts. Copyright 2023 Endgame360 Inc. All Rights Reserved. Please force Ford to do the right thing. I have mechanical experience and thought it was an axle. The auto defect attorneys at Gibbs Law Group are investigating reports of power steering problems in 2016-2018 Ford Explorers. If not move on to the battery and check its voltage of it. If the pump starts to fail, the fluid cant flow through the system. "Steering Assist Fault" and Lane Keeping Sys. At the end of our guide, we cover the approximate costs of repairing the system based on what must be dealt with. This involves Explorer SUVs built from 2013 to 2017. Until I turned it on one day at a sonic drive in and would not steer . 2016 ford explorer, our family vehicle, my spouse was driving back home with kids in the back, approximately 20/25 miles per hrs, the steering all the sudden seized up, and no power steering assistant, since the steering system all electric rack and pinion, the dash board gave a message, no traction control, all terrain system not available, service steering assist. The dealer was notified of the failure and informed her that the vehicle was not under recall or warranty. Looks definitely arent everythinglesson learned. Thankful she didn't crash because she was unable to steer the vehicle. Ford should be held responsible for issues like this. He tried to drive however, the steering became hard to steer. Vehicle has only been inspected by a repair shop. Steering became difficult and eventually almost locked up. Had the power steering replaced FOUR times, twice due to recalls and twice they refused to admit were recalls so had to pay over $5,000 each time. Again, should you have concerns contact your local Lincoln dealership, Fords recall website, or the NHTSA site. And 2015, with over 230 complaints. CoPilot helps you avoid any tricks, traps, and scams. We research hundreds of models each And there are no investigations or recalls on this matter. The NHTSA is currently running the second stage of an investigation into an exhaust odor reported in the cabin of a number of Ford Explorers. The gas cap won't stay shut. It harnesses the power to operate the power steering. Older systems have a belt that connects to the engine to draw energy. While driving to the nearest Ford dealer to have it checked out, if failed again. But, when you add the exhaust odor investigation to the equation, you might want to just skip ahead to a 2018. red flags to look out for when buying a used car. To activate, go to www.att.com/ford. Why aren't they warning us of the potential safety issue and the probability of failure? I have never been so mistreated. Power Steering Fluid Colors What Do They Mean? In order for the power steering assist to function properly, it needs to know how much your steering wheel is turned or if its straight. (CNN) -- Ford has recalled nearly 775,000 of its popular Explorer sports utility vehicles around the world following reports of six injuries related to steering issues in North America. If you just want a reliable daily driver, consider the 2018 model. My Explorer has 65000 miles on it and it looks like this is a common failure for this vehicle. Shop and buy your next car with confidence. 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