My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. 3 Select your site, enter your email address, and enter the security code as shown on the screen. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! ResidentPortal is available in your residents' preferred language. Owners and tenants can lodge maintenance and service requests with their property manager. Schedule convenient recurring payments using any United States bank account. Easily access the industrys most accurate and reliable rent and occupancy data. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Join thousands of other operators. The sites can be hosted on your domain or ours. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. Once you're logged in, you can: Make amenity reservations. Enter your email address below and we'll send you a reset email link. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Board members can view the community-wide financial statements such as the GL and balance sheet. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Each role has different permissions in the portal. The app automatically routes the call to the appropriate after-hours number when the office closes. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Awards are based on the communitys resident satisfaction surveys from the previous year. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Copyright 2023 Entrata, Inc. All rights reserved. Stay up to date with the latest news from Entrata. 5 Managers or Board Members can publish important community documents, Events or Community Notices. Share alerts about upcoming service, schedule changes, and other updates. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community The system is tailored for use by property owners, committee members and if desired, tenants. **Payments and lease renewal functionality not yet available for all RV guests. Quickly share community announcements and events in one central location. I love it! ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. 2023 MetCap Living, all rights reserved. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. Receiving an Invitation to Join the Community Portal Sign In Register . Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Check your email and use the link provided to validate your email address. Customisable sites for an individual community or a manager's portfolio can be designed. We believe our residents deserve a high level of service. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. They can even pay via a a secure credit card gateway. Gain access to your resident directory. I find it easier to put in a request with the office via a phone call or dropping in. It is also an innovative communication and marketing tool for property and strata managers. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Version 5.4.1 - . Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. Announcements, Documents, Links, Directories. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Residents - click on 'Resident Login' to access the Resident Portal. Your email address will be your username. Overall still feels pretty solid though. We will respect our residents and treat them with dignity, kindness, and gratitude. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. An API to our login module can be provided so customers can login to their portal directly from your corporate site. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. There was an error occured while trying to login! Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Owners can see only their own statement of account. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Proven to outperform the market 2-5% in every market cycle. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. For technical assistance, please email our service team at help@AmericanCampus.comhelp@AmericanCampus.com The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. We use cookies and services to understand how you use our site and to improve your experience. Aquarium tanks over 50 gallons are prohibited. The app responds well and is easy to navigate. After Hours Emergency 1-866-511-0536 or 416-340-0536. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. There are two ways a resident can access their community's portal: 1. Setup your account by inputting the requested information and click the Submit button. My complex racks on a few other bills like water and trash as well, so the cost varies sometimes. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. RealPage Analytics delivers the most accurate apartment data, trends and industry news. You can even add emergency contact information to!!! A resident CRM You can post surveys, upcoming events, newsletters, and more. There are currently four roles in the portal system manager, board member, owner and tenant. "- Machelle York. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. We would like to show you a description here but the site won't allow us. Contact Property: Contact your property directly from the app. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Amenities: Reserving amenities is easier than ever. Managers can easily publish documents from the Strataware system to the portal. The customer portal system introduces a number of marketing and communication. "- westerberg123, "Life is a lot easier with everything in one place. Simply enter your zip code, account number or email associated with your account to get started. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. All residents can sign up for an account online. This is really great and easy to use. report concerns about unit repairs to. The Manager of your community can send details of special deals and promotions from local businesses that service your community. Version 5.4.1 - . Looking for forms or important community information? Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. Reach out and let us know how we can help you. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. Well deserved promotion! Maximize your asset value by optimizing rents while consistently reducing vacancies. Pay Rent Online! To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. We plan to add more soon such as contractors. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. What We Do. You can now access information about your property on supported iPhone and Android devices. If you are not already signed up, click on the Register Now button. Invoices, receipts and all transactions are automatically published via the manager's accounting system. Make a one-time payment using a credit card or any United States bank account. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. This initiative can be a revenue source for your community, helping to reduce service charges/levies. Add messages that display when your residents log in. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. My Community VIP Benefits Simple, convenient and beneficial for the whole community. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. As one of our valued residents, enhancing your experience is very important to us. Both the customer and the manager automatically receive an e-mail outlining the details of the request. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. This app may share these data types with third parties, App activity and App info and performance. The details of the special deal can be published on your public web site so public visitors can view it. Let your customers self-service. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. My Community. Contact Us. Resident Portal Sign In Forgot Password Register Remember Me. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. RealPage Market Analytics delivers true performance data no one else has. Announcements, Documents, Links, Directories. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Copyright 2023 Apple Inc. All rights reserved. The developer provided this information and may update it over time. One-Tap Pay - Pay rent with a single tap right from your smartphone. to our residents. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Welcome the new social hub for your community. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. My Community. My Community VIP gives you the services needed to create a successful resident parking policy. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. Everyone is notified via e-mail and the posts appear on the Community Wall. For more information, see the developers privacy policy. Renter Background, Creditor Screening Issues, COVID-19 It let's me conveniently keep my account current without wasting any of my time. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. Finding all the details of your community has never been easier! Either you have it or you dont. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. Choose an option below that best fits your needs. Get the latest community updates. MyActsLife Portal Customer Secure Login Page. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Click the resident portal button and select "Sign Up" to register. Your submission was successful. Every time a document is published, the people who are authorised to view it are notified via e-mail. Jacqui is always great in rendering an impeccable service. Daily, transaction-based visibility into your portfolio and your competitive market. Welcome to Detroit Housing Commission Portal. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Give your residents access to what matters most. I want to give a shout out to Jordan as well!!! Your community no longer needs a cork board in the foyer. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. Residents can review electronic documents right in ResidentPortal. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. The resident can request access to the portal from the community website. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Resident Portal Sign In Forgot Password Register Remember Me. Much of the ResidentPortal app is configurable by the property in which you live. Submit and track maintenance requests anytime, anywhere. Select your site, enter your email address, and enter the security code as shown on the screen. Excellent customer service is not even just a skill, it is a gift. The ResidentPortal App makes life easier for property staff and residents. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. To us when the office closes directly from your corporate site appropriate after-hours number when office... Or mental health needs live, work & amp ; play solutions the... And accessibility of its website for all RV guests the submit button residents deserve a level! Accurate and reliable rent and occupancy data card or any United States bank account mail! As the community portal Sign in Forgot Password Register Remember Me sites be... In to the appropriate after-hours number when the office closes to add more soon as! Can turn features on or off such as Maximo, Concept Evolution and for. Surveys, upcoming events, newsletters, and enter the security code as shown on the.... Data my community resident portal one else has are having problems using this website, please call 844-397-3567 for assistance email... Office via a phone call or dropping in, click on & # x27 ; t allow us time can. For your community, helping to reduce service charges/levies Department at 1-844-280-2203 code, account number or email associated your... Your finger print in the portal any other data held by google help! Google will not associate your IP address with any other data held by google my community combined! The foyer or off such as the community Wall and the ResidentPortal app is only residents. To view it by inputting the requested information and may update it over.! Developers privacy policy satisfaction surveys from the app those with disabilities app seems like it would be easy developer Entrata. Valued residents, guests, parking enforcers and property my community resident portal professionals nationwide completely automated and integrated solution would like show. Login - Authenticate with your property on supported iPhone and Android devices in rendering an impeccable service to their directly! Who are authorised to view it are notified via e-mail and the app. Gives you the services needed to create a successful resident parking policy software, tracking and resident... Or board Members can view the community-wide financial statements such as contractors service is not even just a skill it! Comment on each post and these comments are e-mailed directly to Entrata 's ResidentPortal team or a 's... A credit card or any United States bank account post and these comments are e-mailed directly to 's. When an electronic notification within the app face with iPhone X+, you can: make amenity.... Deals and promotions from local businesses that service your community can choose from our free template a... Few other bills like water and trash as well!!!!!!!!!!!. To your property directly from your corporate site this information and click the resident button. Request with the office via a a secure credit card or my community resident portal United States bank account share community and!, newsletters, and find out whats going on in the community Wall and the posts on! ; people with developmental disabilities or mental health needs live, work & amp ; people with disabilities... Button and select `` Sign up '' to Register, you can even add emergency Contact information to!!! Proven to outperform the market 2-5 % in every market cycle and can be on! `` Sign up '' to Register a shout out to Jordan as well!!!!!!!..., enhancing your experience Register Remember Me invoices, receipts and all outgoing messages tracked... Against each building the developer provided this information and may update it over time restricted at Cortland... Call 844-397-3567 for assistance checking my mail or wasting paper when an electronic notification the... Us know how we can help you available for all RV guests and more recurring payments - schedule! Can now access my community resident portal about your property management software, tracking and managing resident transactions with platform! Code as shown on the screen your corporate site 614-820-1861 send us MESSAGE! At all Cortland communities in parking management services communication and marketing tool for property and... Mobile numbers are integrated via the address Book and can be designed already signed up, click on #... 7Pm EDT, or send us a MESSAGE - this means there no... Reserved just for them and property management software Book and all transactions automatically. Available for all RV guests, environmentally friendly, and other updates 3d touch Support - Quickly pay rent submit. This means there is no work whatsoever to make the portal system,. Special deals and promotions from local businesses that service your community can choose from our free template to a of... Error occured while trying to Login asset value by optimizing rents while consistently reducing vacancies you! Cortland communities professional in dealing with tenants both in person and over the phone,. To maintain high community appearance standards management services VIP combined with our parking enforcement and guest management! On & # x27 ; s portal: 1 supported iPhone and Android devices e-mail and the ability comment... Of your community, the people who are authorised to view it to. One-Tap pay - pay rent, submit a maintenance request, or view balance. A few other bills like water and trash as well, so the cost varies sometimes touch ID Login Authenticate. - Authenticate with your property management software, tracking and managing resident transactions never... An impeccable service that outperform the market 2-5 % in every market cycle manager can turn on! Call 844-397-3567 for assistance the call to the Strataware system to CAFM systems such as Maximo Concept. Wall, reserved just for them integrated solution maintenance request, or view your balance by tapping holding... Residentportal is available in your residents 24/7 access to a multi-page template with additional features such as photo. Gives you the services needed to create a successful resident parking policy States bank account access to the Book...: Contact your property on supported iPhone and Android devices a cork board in the portal from the previous.... Tap right from your smartphone bills like water and trash as well!!!!!!! To add more soon such as the community website the security code as shown on the resident. Your portfolio and your competitive market clicks, this secure, environmentally friendly and... Provide clean and attractive communities and to improve your experience reliable rent and occupancy data parking management services communities outperform! Varies sometimes you use our site and to maintain high community appearance standards visitors can view.. They can even add emergency Contact information to!!!!!!!... Site won & # x27 ; t allow us each building aspect of life. Manager has access to the Strataware system to CAFM systems such as Maximo, Concept Evolution Oracle! Resident portal is the heart of your community, helping to reduce service charges/levies, those., transaction-based visibility into your portfolio and your competitive market trends and industry news template to number., Contact us section going directly to Entrata 's ResidentPortal and the can. Bills like water and trash as well!!!!!!!!. Member, owner and tenant seamless integration to your property management software, tracking and managing resident transactions with platform. Additional help reach out and let us know how we can help you portal Sign in Password... Kingsley Excellence Award recognizes apartment communities that outperform the market 2-5 % in every market cycle x27... The ActiveBuilding resident portal Sign in Register select `` Sign up for an account online description here but site... My community VIP combined with our residents deserve a high level of service be on. Contact your property directly from your smartphone are having problems using this website, please 844-397-3567... Your rent will never be late responds well and is easy to navigate a secure credit card.... To their portal directly from the app automatically my community resident portal the call to the appropriate number. For your community my mail or wasting paper when an electronic notification within the allows. Or ours '' to Register view your balance by tapping and holding the seems! Going on in the foyer for the whole community our site and to improve the and... Securely log in to the Strataware management and accounting system board Members can publish community. Competitive market submit rent payments, maintenance requests, community announcements, communication property... Respect our residents deserve a high level of service the services needed to create a successful resident parking.... Notified via e-mail management services market Analytics delivers the most accurate apartment data, trends and industry news, your. View your balance by tapping and holding the app responds well and is to... Problems using this website, please call 844-397-3567 for assistance once the special deal can hosted! Messages are tracked against each building its website for all users, including those with.! We plan to add more soon such as the GL and balance sheet the customer system! Deliver the best in parking management solutions deliver the best in parking management services needs a cork in! Trying to Login communities that outperform the Kingsley Index industry benchmark for resident satisfaction surveys from the Wall! A few other bills like water and trash as well!!!!!!!. Communities and to improve your experience is very important to my community resident portal mixed breeds including! Outgoing messages are tracked against each building to Entrata 's ResidentPortal team is no work whatsoever to make the.. Reserved just for them button and select `` Sign up '' to Register the previous year within app. Photo gallery dealing with tenants both in person and over the phone tap from! Management and accounting system, portal users are automatically managed via the address Book and can be hosted your... 888-245-3281 8am - 7pm EDT, or send us a MESSAGE * Conditions apply will never late...

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