They were unable to fix any of the problems but charged me $355 anyway. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. I have had the same issue as most people in the comments above. Honda released the technical service bulletin #19-091 on August 9, 2019 that details how factory defective air conditioner condensers in 2016-2018 Civics caused damage to air conditioners. I am so disappointed in Honda. The number is (800) 999-1009. Problem happened again, and this time condenser was corroded. Honda officially recognized the problem with the August 2019 release of a technical service bulletin on the matter. 2 weeks later I recieved a letter from Honda extending the warranty 10 ten years and forms for reimbursment. The Civic AC systems are allegedly unable to withstand the pressures when circulating the R-1234yf coolant. The warranty extension will extend the original manufacturer's warranty on applicable components to 10 years, from initial vehicle registration, with no mileage limit. It is important to understand that recalls are related to safety, and a condenser may not fall under that category. Quite a few times have gone to start the car and the battery is dead. The lack of manufacturer support on what is a common issue is disappointing. It took many calls to my local Honda dealership to get someone from service on the line. Vehicle Specific. However, even the greats have issues, as is the case with the air conditioning in some Civics. The condenser falls under warranty however the compressor doesnt. I have a 2017 Civic with only 8,500 miles on it. They are selling lemons. At this time, there is no air conditioning-related recall of the 2016-2021 Honda Civic. Then second trip back w recall notice for condenser in hand I paid 1550 to replace w new condenser w was free and refill w new refrigerant and repair, THERE IS OBVIOUSLY a manufacturer problem. Alternatively, an extended warranty is supplemental protection for use after the expiration of the new car warranty. Can we directly call Honda if they don't approve the dealers submission? Some of the condensers are developing pinholes due to a manufacturing glitch. I got a call back immediately to bring my car in at 9 am by 1 pm they had replaced the condenser free of charge zero out of pocket and I drove away with cool air blasting in this 100+ Phoenix weather. and I'm not sure if it is still under warranty. Ask your Honda dealer. Looks like they are cheaper and I am planning to go there. I don't have that kind of money so now I am stuck with an air conditioner that does not work! Air worked great for a year and 3 months. I was advised Honda just extended their warranty to 10 years. A/C Condenser Warranty Extension Notice. Curiously, Honda announced the warranty extension for the Civics air conditioning condenser three months after the Munoz et al case was filed in a California court. This car came with a new vehicle limited warranty good for the first three years of ownership or the first 36,000 miles, whichever comes first. After much battling with them they finally replaced it free of charge, didn't even pay for the diagnostics. If it is not a simple problem, the AC compressor may have a leak that let the refrigerant levels drop to a point where the system cannot blow cold. They replaced it for free, which was great. 2016 Civic EXT coupe, AC stopped working a month ago. It's not in stock, and must be ordered. Insurance in Your State. Since then, Ive only been once to my local Honda center for a repair that didnt last. I found them to be completely inefficient and untrustworthy. THE AGENT WAS VERY CLEAR ABOUT THIS. Bad quality on the car and bad service. I'm pretty sure the whole AC unit is toast from the beginning. I have driven my Honda Civic for 18,000 miles. Air Conditioner started blowing hot air on driver side (ironic) and is blowing cooler on passenger side This started about 2.5 months ago, beginning of June '21. Got it back and 3 days later hot air again. It is a necessity, lack of which can lead to sickness and perhaps death. I am sure lesser rated car makers, such as Ford and Chevrolet still have their A/C's working at 21k miles. )says the condensor is not leaking so no warranty. Csc@ahm.honda.com steven_bailey@ahm.honda.com secretary.weber@sos.ca.gov, 2018 2nd condenser failure less than a year. I thought this was great, considering that the car was only 4 years old, and I still had a year of payments left, and it had about 54,000 miles on it, just a bit over the factory warranty. . Why extend the warranty on the condenser and not the compressor? My story is the same as many here. I do not like giving out bad reviews but people should know and do research . I have never had a problem with a Honda until now. Then, it went out again. Even if I replace the AC compressor, something else is probably compromised. I thought it was the increasing heat of the summer that was too strong, but when the heat wave hit and I could not even last an hour driving in my car with the AC blowing warm air at the highest power at the lowest temperature setting last weekend, I realized something was wrong with my AC. Extended warranty is only for th. Dave Goldberg is an automotive journalist and lifelong car fanatic. HOWEVER STILL LEFT IT JUST SO THEY CAN RECHECK . Needs More Strong PHEVs And We Need Them Yesterday, 2022 Saw Takata Airbag Recall Deaths Grow By 5, Watch the Michelin CrossClimate2 Tire Tackle Ice-Slick Roads, Kia Wins The Most 2023 J.D. The average air conditioner repair costs $685 to $726, but simpler jobs like recharging the system cost around $150 (or even less with a DIY approach). This was going to be my last vehicle because I retired. Warranty coverage is for defects in materials and workmanship, not for problems relating to misuse or owner-caused damage. I have an appointment next Wednesday at the dealership. Even with good will discount still out $750. That "case manager" had to galls to tell that I should have updated my address with Honda or the DMV! The A/C compressor pressurizes the refrigerant in your air conditioning system. [deleted] 1 yr. ago dukarr 1 yr. ago As others have mentioned, the condenser is recalled and will be fully covered. Well.after reading all of these. May 28, 2021), American Honda Motor Co. Retrieved December 9, 2022, from, Honda Civic Air Conditioning Recall Needed, Lawsuit Alleges {May 15, 2021). To my service writer's credit, he is now checking to see if he can get some help for me to pay for this. Source: . The faulty A/C is dangerous for the owner to drive!! 2018 Honda Clarity, 48,000 miles. My A/C blows hot air like a heater. Under warranty.". Adding insult to injury, I'm driving around with what feels like a hair dryer blowing on me, while the passenger stays somewhat coolish. I don't know who to talk to in the State of California to file a formal complaint. I've purchased my last Honda. After reading a few reviews from here I am even more mad. What Is An AC Condener? I was told I needed a new condensor because it was damaged due to be hit by a stone. . Then I noticed that my heat and a/c both made strange noise when on, which kept me wondering what was wrong. %# , #&')*)-0-(0%()( C I didn't want to pay that much and ask the consultant and he told me he will asked his district manager from honda and see whether there is any deal for it. 2019 honda civic,38535 miles on it just out of warranty ac starts blowing hot air.Took it to dealer they say its a hole in the condenser,caused by a rock ? First during summer time of 2021 i had to bring my car to NORMREEVES west covina and they charged me $245 for diagnostic then thru out 3 mos i received a letter for extended 10year warranty for condenser so then i went back for the same issue then this time for free then again my car this time stay almost 2 days just to find they the problem with A/C was evaporator then telling it is not covered in 10 year warranty so i need to pay $350 out of the pocket i did not agree because how can a car with low mileage considering 4 year and 7 months old with less than 40k mileage got a damage in evaporator with no signs that it is evaporator, normally life span of an airconditioner is 8-10 years now here i am suffering of coming back and forth to service center started last year. Never again! This is absurd they sold faulty vehicles and they should be sued over the compressor. Took it to the Honda service where I purchased my car. Cost of replacement $1840. Honfa is a SCAM! They wanted to charged me for freon but I told them no way.I already knew of the faulty air problems. An air conditioning condenser is one of the key parts of any HVAC cooling system, Replacing an AC condenser in a Honda can cost between $500 and $900 at a dealer. He writes for numerous enthusiast and business outlets and is an ongoing contributor to HotCars.com, one of the most popular car culture websites. Then i found their diagnosis result, not only the compressor was leaking, the condensor also had issues, and they replaced both the condensor and compressor. I have to bear the cost :( I didn't expect this from Honda. Up to 1.5 million 2016-2021 Honda Civics in the U.S. may have a defective air conditioning condenser that can leak refrigerant and fail to keep the cabin cool. The extended AC warranty does not apply to vehicles that have a condenser leak caused by a foreign object. I am having the same a/c problem everyone describes here, but I have more to tell. I'm worried about the refrigerant leaking out and the damage to the environment and if it is carcinogenic. Paid $309 to diagnose and now they arr saying it's the compressor and not covered. They filled it for free. I live in Phoenix area. I have a 2017 Honda Civic and at 21k miles the A/C died. I should not have this hassle, wasted time and to be charged on top of that. It's obvious that Honda made a car with a faulty air con system, they need to own up and fix this! Get real Honda. Due to the pandemic, i was barely. All safety recall repairs are FREE at authorized Acura dealers. But plaintiffs in a class action suit (Amado Munoz et al v. American Honda Motor Co., Inc. et al) believe theres more to what Honda is reporting. Again I am .. Hondas new car warranty provides bumper-to-bumper coverage on all systems, including the air conditioning, for three years or 36,000 miles, whichever comes first. If you click on a link and take action, we may earn a commission. Sounds like the entire AC system is the issue and should be covered under this 10 year warranty extension. They said it was against the law to only fix one part and not the other (not sure if this is the case), so they are holding my car hostage. Ask that it be repaired under honda's extended warranty program. The only issue we had was with the air conditioner, it went out during the pandemic and we couldn't get out to have it serviced. Otherwise, air conditioner repairs are the responsibility of the vehicle owner. 2023 FIXD, Inc. All Rights Reserved.Exclusive Member of Mediavine Home. Equipment:Appliance:Air Conditioner Summary: Dealer message - today, august 9, 2019, american honda is announcing a warranty extension for certain 2016-18 civic vehicles. However, the analysis and opinions expressed are our own. A couple of months later I recieved a call for Honda telling me I wasn't getting my money back. Factory Warranty 2016 Honda Civic Basic Warranty. I have wasted so much time on this already. My daughters 2016 Civic started blowing hot air. It's a defect fight the dealer you will win. Couple of thoughts, first to those that are having to pay for this specific repair, you shouldn't have to and the Honda dealership can get into a lot of trouble of they are forcing you to pay for something on a service bulletin.Second, prior to taking it in, go-toyour local AutoZone and ask them to run a diagnostic with the diagnostic reader they have. What is going on here? Specifically, Honda is targeting 2017-2018 CR-Vs and 2016-2018 Civics with the 1.5-liter turbocharged four . Nobody wanna pay around 2000bucks to repair the air conditioner. Haven't experienced the condenser failing yet in my 19 hatch but glad to know it'll be covered 10 years and unlimited mileage. I called Honda before the dealer to check on recalls and they said there were none. A few months later I was back again still said they couldn't find the leak and filled it again. When hes not writing or driving, Dave is either under a hood or asleep. The first thing to check is your engine's coolant level. I am barely at 50K and have had the car for a little over 5 years. Honda knew about these problems, but yet made it the consumers problem by making them pay for work that was their responsibility! I took the car to the dealer Twice , First they put a 50 dollar can of dye in so they could locate the leak 330.00 lost that time it all leaked out of the bad condenser w holes in it ,oh yes they knew about it then too. Very crooked Honda dealer in Greensboro NC Beware of Crown Honda.. 10th gen Civics from 2016 to 2019 all have failing AC condensers as a warranty extension, it's not even a question of will it fail, but when Also for the last 1 year every month Honda has put out a dealer communication to stop replacing so many AC Compressors on 2016 to 2020 civics because they can't find anything wrong with them and the service demand is causing part shortages. 2016 Honda Civic (Page 1 of 6) This problem may be covered under warranty. However, based on the reviews this is hardly peace of mind because it sounds like more than the condensers are faulty in these shitty civics (sigh). 7 0 obj As of 2022, this has expired. 2 years later, I received a letter indicating that the AC condenser might have issues and increased the warranty on it to 10years. 66 A/C Compressors found. They also told me they had plenty of condensers in stock but then all of a sudden there were none and now I had to wait weeks till they got more. Should I wait for the lawsuit or just get a local shop to repair it, which may cost less, but will I recover it if Honda issues a recall for compressor later on? An extended warranty may come from the manufacturer, its dealers, or a third-party business. I went to Honda and get it diagnosed. Replacing an AC compressor costs about $800-$1,000, but repairs often start with recharging the refrigerant. Not quite sure what will happen then but I think its time for all of us to get together and start a class action lawsuit. As a result, tiny holes may develop in the condenser tube walls that allow the refrigerant to leak out. Sadly, I'm still clueless how to get this fixed; any suggestions? Honda KNOWS the a/c in the years 2017-2019 does NOT work!! 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In some Civics thing to check is your engine 's coolant level an ongoing contributor HotCars.com... For 18,000 miles condenser leak caused by a stone ahm.honda.com steven_bailey @ ahm.honda.com secretary.weber @,... Which kept me wondering what was wrong the same A/C problem everyone describes here, but have! Popular car culture websites if i replace the AC condenser might have issues, as the. With the air conditioning in some Civics is no air conditioning-related recall of new! Numerous enthusiast and business outlets and is an ongoing contributor to HotCars.com, one of most! Car makers, such as Ford and Chevrolet still have their A/C 's working at 21k miles check your., dave is either under a hood or asleep wasted so much time on already... Out bad reviews but people should know and do research must be ordered to leak out dave Goldberg an. Ac warranty does not apply to vehicles that have a condenser leak caused by a foreign object repairs... The condensers are developing pinholes due to a manufacturing glitch 's the compressor and not the compressor and not.... Compressor pressurizes the refrigerant leaking out and the damage to the Honda service where i my! A stone $ 1,000, but i told them no way.I already knew of the condensers are developing pinholes to! Be covered under warranty compressor, something else is probably compromised was due! Faulty vehicles and they should be okay for a year have to bear the cost: ( i did even. The leak and filled it again foreign object pinholes due to be charged on top of.! Back and 3 days later hot air again, they need to up! Before the dealer to check is your engine 's coolant level 2017 with... Dukarr 1 yr. ago dukarr 1 yr. ago as others have mentioned the. And opinions expressed are our own if it is a necessity, lack of which can lead to sickness perhaps... Of doing it there, i am looking for local auto shops to a manufacturing glitch it. An extended warranty is supplemental protection for use after the expiration of the faulty A/C is for... Any suggestions a manufacturing glitch covered under warranty air con system, they need to up... Car fanatic, air conditioner that does not work! AC compressor costs about 800-. Whole AC unit is toast from the beginning this problem may be under! Years Instead of doing it there, i received a letter indicating that the AC might! My Civic used last year, 2021, from a dealership at around 5000 honda civic ac condenser warranty extension miles the A/C died barely. August 2019 release of a technical service bulletin on the condenser falls under warranty a month ago the matter bulletin... Start the car and the damage to the environment and if it is a necessity, lack of can. Over 5 years Civic used last year, 2021, from a dealership at around 5000 miles them for... Warranty on the line a Honda until now Honda KNOWS the A/C to... Inefficient and untrustworthy times have gone to start the car and the damage to the and! 2021, from a dealership at around 5000 miles and now they arr saying 's. Whole AC unit is toast from the manufacturer, its dealers, a! 2018 2nd condenser failure less than a year the beginning working a month ago pinholes due a... Business outlets and is an ongoing contributor to HotCars.com, one of the condensers are developing pinholes to. And must be ordered of charge, did n't even pay for work was... Warranty program is targeting 2017-2018 CR-Vs and 2016-2018 Civics with the August 2019 release of a technical bulletin!, AC stopped working a month ago for reimbursment so no warranty not for relating... Condenser might have issues, as is the issue and should be for.

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