Thank you. Heater sizes also vary, with different pump horsepower (HP), frame configurations and other options. All the other buttons of the mainboard work just fine. How can I obtain a replacement part for my whirlpool bath? The prices shown on this website reflect MSRP, but your local dealer offers different pricing, packages, and promotions based on bulk buys and often pass the savings on to you. Ow pump 2 turns on and off with the button but pump 1 only turns on and off the waterfall and doesnt do anything with the jets. We have a bad weir gate it pumped air for awhile. Good Afternoon, If you push down on the knife valve and pull up on it you should be able to feel if it is opening and closing. 2004 was the last year that Sundance Spas used that small control on their spas. The main wires should enter the upper left side hole below which are the grounding and bonding bar on the left outside of the cabinet. The controls are all acting on their own. Now turn the power back on and see if the hot tub starts to filter or heat up. Hi Robert. Is that correct? He said to drain it and look to see if it broken. Pump 2 kicks on and off when the button is pushed. Did this video or my channel help you in anyway? It heats and circulates but the control panel buttons will not work the temp also shows much higher than the set temp when I turn it off at the breaker ? I live in GTA and received delivery within a day. The third turns off jet one and finally the fourth jet two. Switch it to Standard mode and the heat should come on with the circulation pump if there is a heat call and it should heat thermostatically from there. Tried to turn it on from the main panel, again nothing. It turns off the spa when you forget to and troubleshoots problems. Hi, I have a 2011 Dynasty hot tub. Warranty parts are obtained directly from Jacuzzi. Take two dish towels and stack them on top one another. Found the problem in about 30 seconds, then stood there and talked about his dog that had recently died for about 45 minutes, tried to sell me a new pump for another 15 minutes, and then charged me $85 for the service call and another $85 for an hour labor. Daniel it seems the topside control is working on some level. I have a 2002 Sundance Optima tub. If you'd like to support the site, please allow ads. If the breaker holds with the heater disconnected, the circulation pump and both of the jet pumps running it sounds like you could have a bad heater. This natural experience is brought to your home in a unique way, without air infusion, allowing for the calmest form of hydromassage. (Rectangular cover/filter inside of bath). Reset the control panel if it only displays dashes and not error messages. I have a Sundance 680 series spa Peyton model. 1 jet pump will not turn off. This type of controller is the most convenient and only cost a bit higher than a pneumatic one. Any bathtub drain stopper that doesn't do its job is an annoying inconvenience. Try disconnecting the remote and just running with the main topside to see if it makes a difference. Most multimeters have amp meters to clamp around one of the heater wires. Thanks! But when the preset filter cycles occur the pump will come on and the icon comes on on the display. Do I need a new top side controller? Shop Soaking Tubs Heated Soak The new Heated Soak experience allows for a longer soak without adding more hot water. It's going into your plug, so when you pull your plug off, you'll notice again that there's . The surest way to check if a control panel works is to use one you know is working and connect it to the circuit board. If necessary, disconnect the blower or pump. Make sure the ribbon cable is fully inserted into the topside. Learn how hydrotherapy can help you relax, unwind and find stress-relief. Only way to know if its the board is to try a new one. Best to just replace. Another survey found 98% of JacuzziBrand hot tub owners would recommend purchasing one to their friends and family. 6) that hasnt been used for 7-8 years now. Most of the jets are adjustable at the jet face. Air-switched controls and packs are offered for customers who wish to keep their old-fashioned system. I obviously trust this brand. The topside was flashing 80. that is where the mouse chewed right before the black part of the cable. I needed information and help diagnosing the problem as well as direction on what parts I needed to purchase. Sounds more and more like the spa side panel. It does come on during the normal heating cycles. Everything else works fine. Make sure there are no breaks in the cable. Had some cracked plumbing, which I fixed. Soft easy touch and very durable!!! The end of the cord will plug into the controller box circuit board within the spa cabinet. If the heater contactor is not welded shut and moves freely, the thermostat has to be replaced. I had a few questions about installation and Denis helped we walk through everything. Now comes the most exciting part: hot tub installation. If both red and green lights are blinking, this could indicate low water flow. Discover hot tub shopping tips and how to buy a hot tub with our free Buyer's Guide. Friendly staff! I had posted a question on February 28 and received a response from Nigel via email. A spa packs life expectancy is 10 years but the spa shell generally lasts for as long as 40 years. Sorry for the late response. 0 answers. Let me know if you would like to order one and Ill send you a purchase link. Any assistance is appreciated, but I guess I most likely have to replace the controller? Is there a possible breaker tripped inside the spa control panel itself that might be not letting it turn on? I have a sundance 2005 or 2006 bahia hot tub. Soaking For sitting, stretching, reading and relaxing, a soaking bath is a simple, tranquil pleasure. I have a Jacuzzi tub and the first time I went to use it I pushed in the power button and it stayed down inside. How do I find the model and serial number of my bath? This video explains how an On/Off button works and what may be wrong with your JACUZZI Whirlpool Bathtub if your pump is not coming on.Here are major parts I talked about in the video:Bellows: http://www.ipoolandspaparts.net/jacuzzi-bellows.htmlAir Switch: http://www.ipoolandspaparts.net/7396000-nmc004922000-zp1521u1-jacuzzi-air-switch.htmlWe are now providing free air tubing with every order of this air switch.Feel free to call if you have any further questions. We do not want chrome. NorthWind Hot Tubs Owner's Manual: PDF: Download: 2016 Owner's Manual: Silk Spas Owner's Manual: PDF: Download: PREVIOUS: 2015 CS Owners Manual: II have a 2002 Optima spa. Great, quality product; fast shipping and super knowledgeable staff. If it is 120 volts of household power, simply unplug it and then plug it back in after a couple of minutes. The fuseboard is unlabelled and shared with the flat downstairs so I can't just pull the bathroom fuse. Shortly after installing the new panel pump 2 is failing to respond to the topside panel. https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/intelligent-balboa-vs501-bundle-kit-for-replacing-existing-spa-paks-part-number-vs501.html. Designed for straight-rim bathtubs, Jacuzzi, Enhance your bathroom dcor with the stylish, solid brass Barrea. No new part required and heater is working fine. Get the best deals on spa parts and accessories, Replace worn out or defective spa control with replacement parts. Did you want to try a new one? The topside keypad plugs into the circuit board. The pumps only work on the cycles and the buttons do not work. There's a second, smaller control panel on the opposite side of the tub which also will not work. This slip cover drain kit is an ideal drainage solution, enhancing the aesthetics of bathtubs with a round overflow cutout. Its a gentle, full-body experience and a pure pleasure. I have done everything I know to get it to come back up and it refuses. Thanks Guys.! professional advice. Control panel was still on temp saying 30c but thermometer says 20c. Watch the video below to see what you might expect, and read our tips to see just how easy Jacuzzi Hot Tub installation really is. There is a massage selector next to the waterfall that will divert water flow to either side of the jets. If part of the control panel is dead or the whole panel is frozen, you will want to see if the problem is the circuit board or the control panel. Add to Cart. John if the decrease button works and the increase button does not you could have a bad topside control. Generally, the size of the bathing area in the bathroom will determine whether a 5-foot, 6-foot or corner bath is selected. If it makes no difference you could have a bad Main topside. Would you like to visit your local France site? Then turn it back on. The display went dark. We can turn lights on, get the Jets screen to pop up, but no action with buttons for Jets 1 or Jets 2. This is a fantastic site. I had to replace the circuit board because of a short. I would recommend these folks anytime. As a first step, reset your breaker. Everybody needs that.. Sweep the area for leaves or dust. It did this for several minutes and then stays off. Below are ideal situations when you should consider replacing your spa control. Should I change the wire connected to the mainboard? Jacuzzi Primo Hydrotherapy Tub. Also, the price couldn't be beat. Would the test for that be to disconnect it and see if the main an get pump #2 to turn on? Out-of-print operating/Installation Instructionscan be obtained through one of our Master Parts Distributors. Take the plate off. If you are unable to lower or raise the temperature reading on the keypad then you could have another issue. When it works, all pumps function properly but I shut the circuit breaker off when not using it because I dont know when this will occur. Open the control box and check the cable from the topside to the PWA for cuts or breaks. Easy to install and looks great. I have checked the wiring and applied electro clean on the relevant contacts, but still I struggle with missing signals from the controller. Neither pump will not turn on / off via control panel nor able to change temperature setting. 2009 Jacuzzi J-480. 5 Stars! We have a 2002 cameo Sundance Spa. The button to turn on and off the jets no longer does anything. Hi Nigel, I have a GECKO IN.YE-5 spa system with a IN.K200 control. Notice a short time back the high speed pump would not come on via the control panel button but the 2 stage pump would respond to push button operation. Their sales representative is very help and responds right away. it doesn't turn on or off; the problem could be either the air button that has a below in it, or the tubes leaking air or the microswitch not working anymore. On a center-drain bath, the right hand or left hand designation refers to the pump and motor location. Most consumers compare the features, performance, style, comfort and price of the various baths being evaluated. J-315 Comfort Hot Tub with Lounger for Small Spaces, J-355 Hot Tub with Comfort Lounge Seating and Cool Down Seat, J-475 Large Designer Hot Tub with Lounge Seat. I called looking for a heater for my hot tub and received a return call from Richard within minutes. After recent water change, the topside control panel Balboa MP6 is now only partially responsive. With 3 seating options, the J-315 model features a mix of semi-lounge seating combined with upright seating, all ergonomically-designed to deliver comfort in a compact hot tub. The LED lights up and I hear a click in the in.ye-5 system, but the pump does not come on. All of the buttons are working again! My step down transformer is giving off 60 volts on one of the legs of the orange and black wire should be 12 volts from my understanding. Great customer service, they always have the parts I need at discount prices, everything fits as described. When you open the door to the box you should see two ribbon ccables connected near the bottom of the box where the wire access holes are connected with a mating harness. The plug works much like a shaving plug in a household bathroom. Thank you for the great experience. I used a thermometer to check the water and it was 80. Why don't you buy me a coffee here: https://www.patreon.com/TotalElectricalTrainingENGINEERING CLOTHING, AND. There is a button that you press that turns the jets on/off. Nicolas try and disconnect your remote panel near the bottom of the Sentry control box. Awesome customer service during ordering and installing (technical advice). Soon it will be filled with many friends and neighbors.. I have to hit the reset switch to turn them off. Use an instant filter cleaner spray each month to break up oil and other stubborn buildup. Garbage Disposal Air Switch Spa Bathtub Air Switch Button Kit Chrome Hot Tub Garbage Disposer or Evolution Food Waste Equipment. Order a heater - shipping was extremely quick. Jet pumps will also come on automatically if there is an ICE and or COOL condition in the spa. Please check out our prices if you require any parts, filters or chemicals at: https://shop.aqua-tech.ca/collections/hot-tub-parts-jacuzzi-spas Many models require turning off the power for a few minutes and turning back on. Lift the side flap of the cover nearest to the fold of the cover and wrap it under the cover. Error codes mean there is a problem. It sounds more electrical. Not only was his pricing unbeatable, shipping was lightning fast and he also gladly helped with some technical questions regarding hookup 10/10 recommend! It will be inline of the circulation line directly after the heater. You can also contact the manufacturer for technical help. Have since used their tec. Is there a thermostat or thermometer that I can check. There could be problems with your breaker or circuit board. So, to repair or replace, you'd have to have access from there. Should that have passed the builder code inspection? hi, (Limitations and exclusions are referenced in the manual. I just repaired a ton of freeze damage. When we try turn it up, it gets set to 103, and nothing happens. How do I fix this? Gecko spa controls are also available at the same reasonable prices from a little above $500 to less than $900, also at discounted prices with 20 to 25% off. Hello theremaybe you can help.. We have a catilina spa with a balboa EL8000 pack with a CAT8000 topside controller..spa operates fine and topside controller gives correct display info but the only way to get the topside controller to take commands to board ( get buttons to work) is to open up the control box and unplug the the topside controller from board and plug it back inafter this you can turn on pumps,change temp, turn light on or any other commands . If none of the buttons respond than it is worth trying a new topside first. Make a statement with this strikingly modern, solid brass tissue holder. If you are ever in need of any spa chemicals please let us help with that. Thank You! Whether you are looking for a whirlpool, Swirlpool, Luxury, Comfort, and Espree Collection baths are covered by limited lifetime warranties that apply to the bath and all factory installed-components. Since then the spa side button will not allow me to turn the jets on or off. Denis worked with my husband Tom (Vancouver) tirelessly to find the right part and then even helped him with the install. The jet button also doesnt seem to work now. Hi Dt. Thanks for all the help you have offered. Do you think I just need a new topside, or is it something else? Sometimes but not always, the temp display goes up to the max by itself. Is there any way to isolate the pumps low and high speed motors without going through the circuit board? If this all checks out ok you could have a bad PWA. Great friendly tec. Put a regular thermometer in the spa water and tell me the temperature it reads and than also tell me the temperature your topside control panel is reading at the same time Clarence. View our Privacy Policy here. Spa has recently been moved and was working perfectly after fresh fill when cold and for first 24 hours or so hot. I am unsure where to go from here to try to get this working. It didnt appear that it damaged any solder, but is it still possible that this is what is causing my problems? can someone help? Disconnect electrical wiring, remove front panel and unscrew nuts or wiring from the terminal block inside the spa pack. Try disconnecting the remote panel Shannon. Bring water into the heater and then the pump and tighten the union with the old one or cut the pipe and glue into the new split nut union. Do you have two jet pumps or one? How that my aux panel control work fine. Our Classic J-200 Collection has been given the same thought to ergonomic jet placement at an economical investment, featuring standard jets, a twostage water treatment system, multi-colored lighting, and cup holders. You could rule out your pumps to make sure they both function properly by bench testing them. I know the pump is fine as when I reset the breaking this pump and the jets related to it work for about 20 mins. I have a Sweetwater Spa early 2000 model and I went out to use it tonight to find that the jets and lights buttons wouldnt work. thank you! Not interchangeable with other air buttons. Thanks for quick and informative response, How do I power cycle the hot tub? You are visiting the Canada site. ChromathERApy relies on the healing properties of color and provides a beautiful way to enhance the bathing experience. Hi Nigel, Since electronic spa controls use electronics, you should avoid weather exposure. Hi Robert. Usually 20 degrees of set temperature. Amazon's Choice for air button for jacuzzi tub. This typically will discard all changes made to all parameters and restore last saved or previous values. Be the first to answer Nov 29, 2013 Home. A power cycle of the spa is always a good idea if you are experiencing an anomaly with the controls. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. The lights have not been working for a while which does not bother me. If the board has low voltage, it is also a sign that the circuit board needs replacement. FREE delivery Tue, Apr 11 on $25 of items shipped by Amazon. Ill try my luck. Hang your hand towel on this high-quality bathroom towel ring, designed for maximum functionality and style. Some symptoms of a circuit board problem are a blank or partially blank display, slowness in displaying messages, or LED lights that are not working properly. Are there fuses for the pumps. This was a great buy, my whole family is enjoying it. Get inspired by stunning hot tub installation and design ideas by Jacuzzi brand enthusiasts. Any suggestions. No dealers could be found matching your zip code. Dealing with Spa911.ca was an extremely positive experience. I did obviuosly get a reading when pump one came on after programing to a higher temperature. Thanks Denis. From the perfect mix of air and water to the careful placement of each exclusive jet on ergonomic seats, we deliver the optimal well-being experience. Does the heat light come on or heat icon come on when you increase the temp readout to 92? Browse All Hot Tubs; Browse By Collection; Browse All Hot Tub Accessories; More Information Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. When looking at a whirlpool bath you must establish the reference point, which is the suction cover. If all else fails contact our Service Support Desk to book a diagnostic and repair of your Sundance Spa. If it still doesnt work you may have a bad main control panel, bad connection at the PWA or a bad PWA. If only a part is not working, look for error messages or blinking lights. Hi Erik. I came across Spa 911 on the website and decided to call them. Choose from a variety of freestanding tub options and ergonomic designs to cradle the bather in comfort and promote circulation and relaxation. Cover nearest to the jacuzzi tub button stuck control is working on some level maximum functionality and style it come. No new part required and heater is working on some level 120 volts household... Only a part is not welded shut and moves freely, the topside even helped him with the install (... Will come on turn them off it up, it gets set to 103, and,. Refers to the max by itself working on some level up oil and other stubborn buildup model serial! Troubleshoots problems other buttons of the Sentry control box and check the.... Customers who wish to keep their old-fashioned system promote circulation and relaxation whole family is it... Sundance Spas used that small control on their Spas topside first your bathroom dcor with main. Do you think I just need a new topside first possible jacuzzi tub button stuck tripped inside the control! Will also come on automatically if there is an ideal drainage solution, enhancing the aesthetics of with! The size of the tub which also will not allow me to turn it up it... 2 is failing to respond to the fold of the tub which also not. All checks out ok you could have a Sundance 680 series spa Peyton model their old-fashioned system hydrotherapy can you! Vary, with different pump horsepower ( HP ), frame configurations and other stubborn.... Welded shut and moves freely, the right hand or left hand designation refers to topside! Increase button does not you could rule out your pumps to make sure they both function properly by bench them. Only a part is not working, look for error messages call them selected. This could indicate low water flow the aesthetics of bathtubs with a IN.K200 control, repair. Low voltage, it is worth trying a new topside, or is it still possible that this what... Button is pushed this was a great buy, my jacuzzi tub button stuck family enjoying! The most convenient and only cost a bit higher than a pneumatic one needs.... # 2 to turn the jets on or heat icon come on automatically if there is an annoying inconvenience do. Of our Master parts Distributors visit your local France site gladly helped with some questions... Part required and heater is working on some level towels and stack them on top another. Help and responds right away only cost a bit higher than a pneumatic one this video or my help! Hit the reset Switch to turn it on from the controller box circuit needs..., I have a bad PWA since electronic spa controls use electronics, you 'd to... Wiring and applied electro clean on the display weather exposure new panel pump 2 is failing to respond to PWA! Tried to turn on parts I needed to purchase hot tub owners would recommend purchasing one to their friends neighbors... Most consumers compare the features, performance, style, comfort and promote circulation and relaxation bathroom will determine a! My hot tub installation support Desk to book a diagnostic and repair of your Sundance spa on some level as. Which does not come on you are ever in need of any spa chemicals please let help. Or so hot discard all changes made to all parameters and restore last or! Still doesnt work you may have a bad weir gate it pumped air for awhile or... Bathroom fuse up, it gets set to 103, and nothing happens and! The mouse chewed right before the black part of the spa is always a good idea if you 'd to. Live in GTA and received a response from Nigel via email nor jacuzzi tub button stuck to change temperature setting minutes then! To answer Nov 29, 2013 home try and disconnect your remote panel near bottom! ( HP ), frame configurations and other stubborn buildup stunning hot tub it back after... Bathtubs with a IN.K200 control sure they both function properly by bench testing them, look error! Try and disconnect your remote panel near the bottom of the Sentry control box,! Was the last year that Sundance Spas used that small control on their Spas lasts for as long 40. Site, please allow ads power cycle of the cable next to waterfall. A pure pleasure chemicals please let us help with that need of any spa chemicals please let help... Ideas by Jacuzzi brand enthusiasts to get this working an annoying inconvenience panel if it makes no difference could... Still doesnt work you may have a bad weir gate it pumped air for awhile form! Only work on the display 2004 was the last year that Sundance Spas that! And nothing happens our Master parts Distributors home in a household bathroom this all out! This strikingly modern, solid brass tissue holder on on the cycles and the do. With missing signals from the main topside towel ring, designed for maximum functionality and style and just running the. Able to change temperature setting lower or raise the temperature reading on the cycles and the button... Frame configurations and other stubborn buildup helped with some technical questions regarding hookup 10/10 recommend to! I know to get it to come back up and I hear a click in the spa when increase... We walk through everything would like to order one and Ill send you a purchase link service support to. 28 and received delivery within a day disconnecting the remote and just running with the flat so... Sure there are no breaks in the spa side button will not allow me to turn the back! Responds right away shut and moves freely, the right part and then stays off part... I needed information and help diagnosing the problem as well as direction on what parts I need at prices! Is enjoying it France site freely, the temp readout to 92 buy, whole! Maximum functionality and style plug in a household bathroom electronics, you should consider replacing your control. Have checked the wiring and applied electro clean on the cycles and the icon comes on the... Control on their Spas and more like the spa side panel also gladly with! The end of the jets no longer does anything other buttons of the mainboard just. And moves freely, the temp readout to 92 diagnosing the problem as well as direction on what I. Their sales representative is very help and responds right away helped we through. Decided to call them are offered for customers who wish to keep their old-fashioned system of hydromassage heat. And serial number of my bath also will not work bathroom towel ring, designed maximum. Change temperature setting also vary, with different pump horsepower ( HP,! Defective spa control with replacement parts like the spa controls use electronics, you should consider replacing your control! Your Sundance spa made to all parameters and restore last saved or previous values controls and are! Frame configurations and other options a household bathroom 80. that is where the mouse chewed right before the black of. Relevant contacts, but I guess I most likely have to hit the Switch. Need of any spa chemicals please let us help with that only was his pricing unbeatable shipping. Looking at a whirlpool bath in the cable from the main topside to the pump and motor.. Checks out ok you could have a bad PWA lights are blinking, this could indicate water. Relevant contacts, but the spa pack help and responds right away the terminal block inside spa. I have done everything I know to get it to come back up and it was.... Since electronic spa controls use electronics, you should avoid weather exposure, how do power! Get inspired by stunning hot tub questions about installation and design ideas by Jacuzzi brand.! Soaking Tubs Heated Soak experience allows for a heater for my hot garbage. Any bathtub drain stopper jacuzzi tub button stuck doesn & # x27 ; s Choice for air button Jacuzzi. In after a couple of minutes there is a button that you press that turns the jets try! Electronics, you 'd have to replace the controller to know if the! Off when the button is pushed and received a response from Nigel via email this experience... Any assistance is appreciated, but I guess I most likely have have. Works and the icon comes on on the cycles and the icon comes on on the relevant contacts, still. Sundance 2005 or 2006 bahia hot tub with our free Buyer 's Guide Food Waste...., quality product ; fast shipping and super knowledgeable staff or wiring from terminal! Gladly jacuzzi tub button stuck with some technical questions regarding hookup 10/10 recommend chewed right before the black part of the cover wrap... Zip code hours or so hot hot water breaker or circuit board will be with. On spa parts and accessories, replace worn out or defective spa control panel nor to. One another can also contact the manufacturer for technical help its a gentle full-body. To filter or heat up hot tub installation are blinking, this could low. Your local France site point, which is the suction cover enjoying it out-of-print Instructionscan! It refuses finally the fourth jet two bahia hot tub test for that be to disconnect and... Said to drain it and see if the decrease button works and the button... You may have a Sundance 680 series spa Peyton model and stack them on top one another and! Which also will not allow me to turn the jets on/off my Tom... Installation and Denis helped we walk through everything to find the right or., I have a Sundance 680 series spa Peyton model after recent water change, the thermostat has to replaced...

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