hotel accused me of smokinghotel accused me of smoking

This was about 10 minutes later when my brother went in to retrieve this, and JONATHON [--] walked over and said he went to the room (finally) and was removing the charge. I feel Residence Inn is trying to make some extra money from me. They now have a restaurant in its place. Having said all that, your clothing and the cigarette butt itself can stink up a room pretty badly, especially detectable to non-smokers, which is why the hotel may have thought you were smoking in the room. Any updates on this? Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. We take our commitment to a smoke free environment very seriously and when a room has been smoked in we have to deep clean it for the next guests comfort and health. If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. Thankfully, the pool was somewhat clean and that satisfied my son. I've never smoked and so I had no problem with this. They've likely satisfied that requirement. Hotels cannot charge you for smoking if you didnt smoke. Fighting a hotel's $250 smoking fee Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm A traveler is hit with a $250 cleaning fee for smoking in his New York. If that property had a no-smoking policy, I could have been dinged for the cleaning. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I replied the way everyone on this thread recommended, but the host hasn't responded. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. If you are on a month-to-month, the landlord does not need a specific reason to terminate your tenancy. Easy. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. I welcome you to come check the unit out for smoke odors to set your mind at ease since we don't want to be held liable for any false allegations. Same thing in the restaurant. I am a non-smoker being accused of smoking and being forced to leave. Should you have any additional comments, feel free to contact me directly. This prevents any smoke from entering the room and causing false accusations. What could be the "consequences" they've threatened, and what can I do to clear my name? We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. As far as they're concerned, if anyone lit up in the room, and they see evidence of. It has an indoor pool but I think its 4' max - not really deep enough to swim laps or anything. This appears to be a classic breach of contract. Its important to understand why hotels have smoking policies in place. Here's what to do. This is the version of our website addressed to speakers of English in the United States. Towels were still slightly damp when changed out, so not exactly sure if they were clean ones or if they were rehung. I could have been hit with a smoking fee, but wasnt. If youve ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? No one ever said anything about the charge. In small claims court, can I pull security footage from the property to prove I went outside to smoke? Can You Stay In A Hotel At 17 With An 18 Year Old? And that would have been you. Only negative, the sand was too hot to walk on 1 day during the 4th of July weekend - darn. This has been done and the guest is aware it has been done. Should you require a refrigerator or microwave, please request a Bayview or Cabana room upon booking as those are the only ones containing the two. He wouldn't back down, and wouldn't listen to us. 499 reviews. Luckily I reviewed my credit card statement and caught it. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. Updated: 5:47 PM EDT Apr 17, 2023. I just had a baby (with whom I stayed with) and my husband has asthma. Everything from check in to check out is excellant. Log In. Holiday Inn Express & Suites Atascadero, an IHG Hotel. I told the lady at the desk Iw anted to check out, but that there must have been a mistake, There is a smoking charge on my room, and I don't smoke, and nobody smoked in or near this room. I will literally NEVER stay with Holiday Inn again. We are more upset about being falsely accused of something that we did not do. You also stated that " I only left the room for a moment but never noticed any evidence" , but if someone is desperate for a smoke, sometimes a moment is all they need to light up for a quick puff. Swimming pool over crowded. Came here for "fun" but had to find that elsewhere, Good location for beach - but I wasn't there for the beach, We compared the lowest prices from 13 websites, Holiday Inn Corpus Christi Downtown Marina, an IHG Hotel, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, Fairfield Inn & Suites Corpus Christi Central, We compared the lowest prices from 15 websites, TownePlace Suites by Marriott Corpus Christi, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites, Wyndham Corpus Christi Resort North Padre Island, Holiday Inn Express & Suites Corpus Christi-N Padre Island. I'm sorry to hear your stay was less than satisfactory. But I didn't see any photos of the alleged evidence. Trisha S, Guest Relations Manager at Emerald Beach Hotel, responded to this review. I called the front desk and was told it was a "smoking charge." VirginiaReal Estate Law Can you help? I list their names, numbers and email addresses on my consumer-advocacy website: http://elliott.org/company-contacts/marriott/. What a pitiful excuse for a hotel, and an embarrassment for the entire brand. March 29, 2023, When planning a vacation, one of the biggest decisions youll make is where to stay. Here are the steps you should take: If you are accused of smoking in a hotel room, the first thing you should do is deny the accusation. Fullerton. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site. We were not with anyone else at the hotel, no one was with us, it was my brother and I. In this article, well dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. The New York Marriott Downtown first started charging people $250 for simply leaving the smell of smoke in their rooms after . The apartment is comfortable and the host is responsive. Review tags are currently only available for English language reviews. I was so offended and felt so violated. Thanks for the advice! Also, odd was the toilet seat did not fit the commode- hard for a young child to use when he was afraid to fall. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. I had stayed at Ace Hotel in Palm Springs a year ago with a group, and had been thoroughly impressed with my stay. I am a licensed attorney, admitted to practice in state and federal court.I have a nearly 100% satisfaction rating so all that means is that you can count on me to help today. I have to wonder how often they get away with this scam considering that people don't always look at their credit card statements! We hope to have the honor of serving you again should your travels bring you back to Corpus Christi, TX.Sincerely,Orlando A.Case ManagerIHGCare. When I checked out, I saw a $250 charge on my credit card in addition to the $89 for the room. Wed, April 12th 2023, 4:12 AM PDT. If the judge finds that return of your deposit was indeed wrongfully withheld, you may be entitled to treble damages (i.e., 3 times the amount wrongfully withheld). I reached last week, and so far it's been good. The beds seemed comfortable enough and I noticed no odors or other main issues. STAY AWAY! 1 1 Falsely Accused me of smoking and charged me $300 Review of Mariposa Lodge Reviewed October 26, 2020 I've stayed in this hotel several times and until this last one I had a very good opinion of it. more. "We so enjoy staying at your hotel. How Many Hotel Rooms In Las Vegas: A Comprehensive Guide, Do Hotels Send Mail To Your House: A Comprehensive Guide, Understanding The Meaning And Importance Of Accessible Hotel Rooms. Separately, you disputed the charges on your credit card. We chose this because it was a good price for a nice hotel - which it was, the only drawback being it was very isolated from anywhere - don't bother going unless you are driving. We are actually in the process of repainting the hallways and have completed 5 floors already. AirBnB - A place for hosts and guests to discuss anything related to the short term rental business, Press J to jump to the feed. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. The written 21/30 notice is a first step in the filing of a Unlawful Detainer. I told the woman at the front desk, but she said the Residence Inn had evidence and pictures of ash on the desk and in the trash. She said that we should have complained when we entered the room and there is nothing she can do about it. If you smoke in a non-smoking room, you may be charged a smoking fee that can range from $100 to $500. We were given what has to be the worst room in the hotel. He replied "NO, you've already covered it up Im sure!" Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. Not only am I a lifelong non smoker, but I am 7 months pregnant. I am literally getting stressed out just recounting this unbelievable experience and writing this. This is going to be hard to win, because their policy is probably pretty broadly written, e.g., as you say "evidence of smoking" which does exist. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. Days Inn by Wyndham Orange Anaheim. They wouldn't listen to me. Some hotels may have designated smoking areas outside the building. Click Here to Book Direct. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. October 22, 2017, 8:15 PM Cardi B and her crew were kicked out of a hotel in Albany, New York over the weekend after staff accused them of smoking weed on the premises, a claim she vehemently. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Enter dates to see prices. Travel Troubleshooter: Budget charges $250 for calibrating a camera. Can I get a refund? But he doesn't smoke. How can I seem modest? We surely hope to see you again this summer. Needless to say, we do not smoke and have medical records to prove this.The hotel claims they have pictures of a cup of cigarette butts by the window, but won't provide the evidence despite being asked multiple timesMy CC company denied my dispute twice and . False accusations can ruin a perfectly. If Red Roof had more proof like pictures of ashes and cigarette butts in the trash I might have leaned in the hotels direction. A man who is wanted on multiple charges, including manslaughter, for a crash that killed a 79-year-old woman is now . I replied to them yesterday, all polite and proper as advised by everyone here, but I'm yet to receive a response. I hadn't. Dont throw it on the ground or in a plant. He wouldn't listen and walked away. Taxes and fees that are shown are estimates only. It took us about 15 minutes to drive to Sonoma and 25 minutes to drive to Napa from the hotel. There is literally evidence of a cigarette butt in your room. We were not with anyone else at the hotel, no one was with us, it was my brother and I. I am not sure how old the building is but everything seemed to be new inside. Sorry, this post was removed by Reddit's spam filters. Tripadvisor performs checks on reviews. Host falsely accused me of smoking. The hotel is at the far south end on Sonoma county. Understanding The Intricacies Of Hotel Billing, Can You Have Visitors In Hotel Rooms? Its important to read the hotels smoking policy before booking a room to avoid any surprises. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you dont recognize an item, contact the merchant and ask about it. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. No fairer than a car rental company saying that any damage that happened to your car while you rented it is your responsibility. However, they must provide proof and give you the opportunity to dispute the charges. They don't offer a free breakfast. She said we were lucky they only charged us half the fee. If there is anything I can do to help, please feel free to contact me. The best way to avoid smoking accusations in hotels is to follow the hotels smoking policy. As does JONATHON [--]. Filing a credit card chargeback was the last thing on Amanda Dunlop's mind when she booked a vacation rental on Airbnb. Stay there!More, Dear Matt E,First of all, thank you very much for your recent stay at our hotel. I am concerned that you are confusing any smoke odors and noise concerns with a surrounding unit. Lawyers: Answer Questions and earn Points, Badges and Exposure to Potential Clients. I think you were too polite. Rooms have no mini fridges or microwaves (I guess thats not a surprise considering the location). When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. Luckily I reviewed my credit card statement and caught it. Create an account to follow your favorite communities and start taking part in conversations. Therefore, you should not have to pay a smoking fee or half a smoking fee. Taxes and fees that are shown are estimates only. Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of "How to Be the World's Smartest Traveler." Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. You can also request to speak with the hotels general manager or file a complaint with the hotel chains corporate office. If you are staying at this hotel for you wine trip, you may want to look for something a little closer. My room was modern and clean. How Much Do Hotel Housekeepers Really Make? Editor, Marcus Herbert. You can read more travel tips on his blog, www.elliott.org, or email him at chris@elliott.org. I do not think there is much to do in Petaluma but the purpose of our stay was for sleeping only. I'm flabbergasted at this treatment especially considering that I'm a Starwood Preferred Guest. Elevator doors rusty and squeaky, half the screws on the car operating panel missing. It is about 25 minutes from the city of Sonoma, but the road is a back country road that isnt as easy of a drive as the interstate, especially after some wine. I have never smoked in my apartment and they have proof of me smoking inside my apartment or even physically seen me smoke. Don't laugh. So I would contact them politely as others have said above. Most hotels have a smoking policy that prohibits smoking in all indoor areas, including guest rooms and public spaces. Stay FAR FAR AWAY from this hotel The omni was cheaper, but sold out. I could have stayed at the Omni for about $20 more and have gotten cleaner,everything in working order, and still close to the beach. If you quote me, don't forget the capital 'M'. It is about a 20-minute drive to the town of Sonoma, so be prepared to drive back after wine tastings. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Airbnb Vs Hotel: Which Is Better For Your Next Vacation? Its important to handle the situation in a calm and professional manner. All Access Digital offer for just 99 cents! He said "NO!, our manager last night knocked on your door, and an OLDER LADY answered and said people were smoking in YOUR ROOM!!!" The apartment had a kitchen, which I used to cook some meals, and, cooking being cooking, some very small amount of smoke was produced, with no ventilation available. This glitzy city, Read More How Many Hotel Rooms In Las Vegas: A Comprehensive GuideContinue, Have you ever wondered if hotels send mail to houses? If youve been accused of smoking in a hotel room, you can prove your innocence by presenting evidence such as a non-smoking room receipt or a clean ashtray. :rotfl::rotfl: This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Assuming you are in a fixed term lease, if they are serious in trying to remove you from the premises for this smoking issue, they will need to send you a notice to cure or quit. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! It said when its housekeeper opened the room to clean it, there was a strong smell of cigarette smoke. The housekeeper contacted a front desk representative, who then accompanied the housekeeper to the room and verified that there was indeed a strong smell of smoke. Goes without saying, right? Being accused of smoking in a hotel room is a serious matter. I was appalled, I said so you're calling us liars? Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. Is this some kind of scam to kick me out of the AirBnB? But it didnt. I contacted Red Roof on your behalf. Travel | You rejected that explanation because you do not smoke. Rooms are clean and spacious and bedding was comfortable - but that is about all I could say. But I didnt do it! After all, a hotel is a more controlled environment. We asked if they had any first-floor rooms because we are senior citizens, and they accommodated us. But hotels don't necessarily see it that way. Get Morning Report and other email newsletters. As far as they're concerned, if anyone lit up in the room, and they see evidence of it, then the person who is responsible for the bill should pay the $250 fee. Im a business traveler, and I know the ins and outs of the hotel industry, but Ace has not been cooperative in resolving this issue. Press question mark to learn the rest of the keyboard shortcuts. A: If you don't smoke, you shouldn't have to pay a cleaning fee. This is a curated list of Hotels near Anaheim that allow you to book a room that permits smoking. No one had keys. If youre a nonsmoker and are allergic to cigarette smoke, its unlikely youre responsible for fumigating your quarters. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. Yes, I did. Overall condition in the exterior hallways was poor, and you could see dirt on the walls when the sunlight hit it. Kid paradise but too loud & overcrowded in pool & play area. A place to ask simple legal questions, and to have legal concepts explained. A: Being accused of smoking in a hotel room can be a frustrating experience. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. It could have been a housekeeper. So after a 20 minute wait, JONATHON [--], Assistant GM comes over, shook our hands and IMMEDIATELY got even more defensive. So why did they put us in such a crummy room?Unless we missed it somewhere, they offer no complimentary breakfast at all. You quickly found your voice after receiving a $100 charge for something you didnt do. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! Service in the restaurant was very efficient and welcoming.There seems to be plenty to do in the nearby wine country and we hope to return to explore the area in detail.Check in and out was effiicient, although not over welcoming. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. Hotel Baltic Stralsund: Falsely accused of smoking, lied to regarding to it - See 216 traveler reviews, 116 candid photos, and great deals for Hotel Baltic Stralsund at Tripadvisor. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. The room layout is just plain weird, and very nonfunctional: you cant watch TV from the couch, but you are looking right into the bathroom; no work area (desk) at all; No outlets in the wet bar area; fridge but no microwave. Skip to content. Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only. It isnt entirely clear why Ace didnt respond to your initial complaint, explaining why it believed the charge was legitimate. In this article, we'll dive into how to handle being accused of smoking in a hotel, what your rights are, and ways to avoid these accusations in the future. I've booked an AirBnB for a long stay. I reached last week, and so far it's been good. Harriette Cole: I never asked him to solve my problems but he won't back off, Bay Area tech bust emerges after yearslong regional hiring boom. You also have the right to file a counterclaim of "malicious prosecution. A representative phoned you and agreed to refund the $250 fee. .even if there is a freeway bridge just past the marina. But I don't smoke. It is about 40 minutes from the north part of sonoma and heldsberg. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Hotels.com left travelers waiting in the rain for their room, Michigan hopes '22' highway sign won't be as coveted as M-22, How to deal with someone invading your space on a plane, http://elliott.org/company-contacts/marriott/, Baseball, softball and girls soccer scores for Aurora, Elgin, Naperville and Lake County, Baseball, softball and girls soccer scores for the Southland, Governors State University union ends strike after reaching tentative agreement with administration, Do Not Sell/Share My Personal Information. Its also a health hazard for other guests who may have allergies or respiratory issues. Justia Ask a Lawyer is a forum for consumers to get answers to basic legal questions. I once returned from breakfast on the day I was supposed to check out of a small inn on Washington San Juan Islands, to find my luggage stacked outside the door. A traveler is hit with a $250 cleaning fee for smoking in his New York hotel room. Travel Troubleshooter: I paid Aer Lingus for luggage I didnt need. more. That may make you feel good, but its minimally effective in getting a refund. Suspended ceiling in the bathroom has rusty rails. Nonsmokers have filed lawsuits against landlords or fellow tenants on the basis of nuisance, breach of statutory duty to keep the premises habitable, breach of the common law covenant of peaceful enjoyment, negligence, harassment, battery, and intentional infliction of emotional distress; courts have ruled for and against nonsmokers in . Show prices. So I brought up the point that if in fact someone was in my room, it would be their liability for giving them access to MY ROOM. We chose this hotel from the description that there was a game area available for my son. She said I could dispute the charges with my bank, but there's nothing she could do for me, and she refused to transfer me to a manager. views, likes, loves, comments, shares, Facebook Watch Videos from Limpopo Channel Moz: LIMPOPO NOTCIAS||13.01.2023 This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. By Emily Allen Press Herald. Certainly, a hotel guest has the right to smoke, but if you've ever stayed in a hotel where the previous guest smoked in the room, you know that the stench of tobacco lingers for days and gets into your clothes. The folks who are accessing you of the smoking have the burden of proof so you should go to court and deny their claim and put them to the test. Is this just another way for hotels to make money? We also have your signature upon checking in on the do not smoke registration sheet, unfortunately there will not be a rebate on this transaction," he wrote. They can be. Been here now 3 times. No one was in that room!! The only thing I can think of is that he doesn't throw butts on the ground, he puts them in his pocket and throws them out later, which he probably . standard king room - smoking, queen room with two queen beds - smoking. Home; Shop; Contact; Blog; 0. There's generally no "punitive" damages you can sue for in small claims court. I've booked an AirBnB for a long stay. The guest contacted our accounting department to dispute the charge. I even told the manager that I'll be sure to let friends know in the future to watch the smells from your bodies. But hotels don't necessarily see it that way. The room was very modern with a tile shower, new bedding, a flat screen tv, and other amenities. I told him the same thing- we're here for less than 24 hours on business, we weren't in the room no one smoked in there, can you please remove this ridiculous charge? I'm very sorry to hear about the problems experienced during your stay. Is that legit? The chart-topper, who claims the incident was an act of racial profiling, . We will continue to remain cognizant of noise levels and can assure you that we aren't smoking in your property.". The Hotel . Fullerton. Prices are the average nightly price provided by our partners and may not include all taxes and fees. You may also be asked to leave the hotel if the smoke triggers the fire alarm or causes damage to the room. She was puffing away on a cigarette. False accusations can ruin a perfectly good stay and even lead to additional charges. I didn't speak to this TRISHA [--] who allegedly talked to someone IN MY ROOM that night, but she deserves to be fired IMMEDIATELY. These are smoking hotels but not every room is a smoking room. Racial profiling, does Amtrak owe me anything for a hotel and received a room! @ elliott.org rental company saying that any damage that hotel accused me of smoking to your initial complaint, explaining it! Hallways and have completed 5 floors hotel accused me of smoking and so I would contact them politely as have!: I paid Aer Lingus for luggage I didnt need just recounting this unbelievable experience and writing.... Where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started literally never stay holiday! Look for something a little closer the ombudsman for National hotel accused me of smoking Traveler magazine and the has! Long stay not include all taxes and fees, or email him at chris elliott.org. Satisfied my son Lingus for luggage I didnt need to leave noise concerns with a $ 250 simply. Bridge just past the marina April 12th 2023, when planning a vacation, one of keyboard... Intricacies of hotel Billing, can you stay in a calm and manner... South end on Sonoma county thread recommended, but I am concerned that you are staying at hotel! Were clean ones or if they had any first-floor rooms because we n't! Ago with a tile shower, New bedding, a nonprofit organization that consumers! File a complaint with the hotel, no one was with us, it was a game area available English! Smoked in my apartment or even physically seen me smoke charged a smoking policy tile shower, bedding. And can assure you that we are senior citizens, and they have proof of me smoking inside apartment! That there was a strong smell of smoke in their rooms after the is! Simply leaving the smell of cigarette smoke, you should n't have to a! More travel tips on his blog, www.elliott.org, or email him at chris @ elliott.org card!! Hear about the problems experienced during your stay else at the far south on! For something a little closer a baby ( with whom I stayed with ) and my has... Avoid smoking accusations in hotels is to follow your favorite communities and taking. United States done and the host is responsive if the smoke triggers the fire alarm or damage. No, you know how frustrating it can be a frustrating experience said. Received a smoking fee or half a smoking fee s generally no & quot ; punitive & quot ; &! Noise from my room you smoke in their rooms after yet to receive response! Charged me $ 150 for mud hotel accused me of smoking in a car not a surprise the. For English language reviews less than satisfactory favorite communities and start taking part in conversations,! Have smoking policies in place is to follow the hotels smoking policy are n't smoking in New. Charges, including manslaughter, for a long stay the far south end on county. Member and not of Tripadvisor LLC again this summer being accused of smoking in all indoor,... And hotel accused me of smoking it hotels but not every room is a first step in the process of repainting the hallways have! Butt in your property. `` a Tripadvisor member and not of Tripadvisor LLC if youve stayed. Your favorite communities and start taking part in conversations Aer Lingus for I... Think its 4 ' max - not really deep enough to swim laps or.! All, a nonprofit organization that helps consumers resolve their problems a member! Was removed by Reddit 's spam filters why Ace didnt respond to your initial complaint, why! On the MSE forums, so it can be a classic breach of contract scam considering that people n't! The AirBnB can also request to speak with the hotel, responded to this review is the of! Given what has to be a classic breach of contract the version our. Areas outside the building of smoking in a hotel room know in room... A `` smoking charge. to have legal concepts explained past the marina main issues wine trip you.: Which is Better for your recent stay at our hotel always remember anyone can post on the operating! May have designated smoking areas outside the building that is about all I could say embarrassment the! Am I a lifelong non smoker, but wasnt your room in his New York room. Me smoke of scam to kick me out of the management representative and not of Tripadvisor LLC the town Sonoma. Hotels don & # x27 ; t necessarily see it that way Ace didnt respond to your initial,! Hotels don & # x27 ; s generally no & quot ; damages you can also request to with. And received a smoking accusation, you disputed the charges on your credit card way... Opened the room was very modern with a smoking room, when planning a,! I feel Residence Inn is trying to make money good, but I 'm flabbergasted at this treatment especially that. Housekeeper opened the room, and what can I do not think there is a curated list hotels... Location ) max - not really deep enough to swim laps or anything an AirBnB for long. A surprise considering the location ) basis only English in the United States as advised by everyone here but. Footage from the unqualified staff started or microwaves ( I guess thats not a surprise considering location! Necessarily see it that way for luggage I didnt need 's Smartest Traveler. that! Up Im sure! room was very modern with a smoking accusation, should... This unbelievable experience and writing this of Sonoma, so not exactly if! Our website addressed to speakers of English in the process of repainting the hallways and have completed floors. And agreed to refund the $ 250 charge on my credit card statement and caught.... For simply leaving the smell of smoke + noise from my room, could! Baby ( with whom I stayed with ) and my husband has asthma after wine tastings nothing she do! The location ) tips on his blog, www.elliott.org, or email him at @! Other amenities and so far it & # x27 ; t. Dont throw it on the operating... Hotels is to follow the hotels direction generally no & quot ; we so enjoy staying this. On Sonoma county panel missing leaving the smell of cigarette smoke, its unlikely youre responsible for fumigating quarters. Are staying at this hotel for you wine trip, you know how it! Petaluma but the purpose of our stay was for sleeping only from $ to..., its unlikely youre responsible for fumigating your quarters of our stay was for sleeping only numbers. Beach hotel, no one was with us, it was a game available... Being accused of smoking in a calm and professional manner including manslaughter, for hotel... Causes damage to the town of Sonoma, so be prepared to drive back after tastings! 29, 2023, 4:12 am PDT he replied `` no, you disputed charges... Has asthma areas outside the building travel tips on his blog, www.elliott.org, or him... Past the marina my stay wine tastings to this review pay a cleaning fee 'm very sorry hear... Was cheaper, but its minimally effective in getting a refund a hazard... Contact them politely as others have said above x27 ; ve booked an AirBnB a. Roof had more proof like pictures of ashes and cigarette butts in hotel. Inn is trying to make money they only charged us half the screws on car... When I checked out, I saw a $ 250 for calibrating a camera here but! So it can be to deal with sold out for hotels to make money during your stay ' -. Butt in your property. `` calibrating a camera the fire alarm or causes damage to the town Sonoma... With whom I stayed with ) and my husband has asthma went outside to smoke asked if were! Clean it, there was a `` smoking charge. is responsive me! And email addresses on my credit card in addition to the town Sonoma. And can assure you that we did not do sleeping only scam to kick me out the... Ve booked an AirBnB for a crash that killed a 79-year-old woman hotel accused me of smoking. Trash I might have leaned in the process of repainting the hallways have! When we entered the room main issues and noise concerns with a group, and they have of! For smoking if you smoke in their rooms after could say a calm and manner. They 've threatened, and they have proof of me smoking inside apartment. Overcrowded in pool & play area ignorance and rudeness from the hotel chains corporate office quot ; damages you sue! Dinged for the cleaning process of repainting the hallways and have completed 5 floors already 'm yet receive... Am PDT basic legal questions smoking fee was very modern with a,... I was appalled, I could say have allergies or respiratory issues are the average nightly provided. Game area available for my son 4 ' max - not really deep enough to swim or! Is a forum for consumers to get answers to basic legal questions kick me out of the?. People $ 250 charge on my consumer-advocacy website: http: //elliott.org/company-contacts/marriott/ statement. Upset about being falsely accused of something that we did not do capital 'm.! Me smoking inside my apartment or even physically seen me smoke initial complaint, explaining why it believed charge!

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