Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). It seems that if you already have HomeKit operating, you have to go through that process first. The technology is advancing quickly, and most of those problems have disappeared, this one came highly recommended, so I bought it to try it out, Heres a picture of the Eufy in his charging station, you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base. Im having the same issue. You should read our review of the top 3 Eufy RoboVac models right here. Took several hours for the whole solution to settle down (lagging / buggy on app and web interface) - but suspect that was due to cameras silently also downloading their firmware updates. They asked me to do a factory reset, and now they're asking where I bought it from (amazon), so I think they're just going to ship me a new one. Unplug HomeBase from power and router. I have an Eufy RoboVac 11S which seem to have developed a problem. Still no luck. Its true that the collection bin is smallish. to Your Wi-Fi connection. If I take it back to its charger, it starts charging again normally for about 10 minutes then the light turns to solid red again. You could also, of course, buy a different smart floodlight that supports either a wire-free, battery-powered setup or a more standard connection to a nearby power outlet. Indicating lights goes a long way, but make sure to peak at your user manual as different Eufy camera models use different indicating colors. For best results, youll want to shut the door to keep him from wandering out of the room you want him focusing on. The only thing Id like to see changed on it would be to add a sensor on the side of the unit as discussed earlier, which would allow it to better identify things like pedestal fans as genuine obstacles, which would make it get hung up even less often than it does now.. But for the most part, red indicates connection issues with your network. Included alongside the Cam 2 Pro is a mounting kit, screws, and a quick start guide. Three beeps = RoboVacs suction fan is stuck. Nevertheless, not every Eufy camera operates in the same way. It came with the homebase 2. Open the EufyHome app for Android and select Add Device. Select the desired Wi-Fi network and input its password. If your desired location for the Cam 2 Pro is missing one of the two essential pieces of the Eufy installation puzzle, you have basically three options. Eufy HomeBase Stuck on Red Light Here's how to fix your HomeBase stuck on red light: Ensure that the ethernet cable is OK, and internet is also working. Press the CYCLE hole (located above the SYNC/ALARM OFF button) on the back of the HomeBase 2 until you hear HomeBase is resetting to do a factory reset. Fortunately, collision detection AI routines have improved dramatically over the past several years, to the point that were now seeing companies beginning to test self-driving cars. Thanks for the fantastic explanation!!. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The homebase is directly connected to my router and obviously got an IP. Replace the batteries in the remotes battery pack. First, a lot of my living room furniture are on wheels. I did a little googling and it seems like it may be a battery issue. Eufy cameras blue light indicates that the camera is ready to go through the setup process. i have the feeling is the android app but i can be wrong. If the Eufy RoboVac 11 had a second sensorlike an eye, that looked outward at the room itself, hed recognize it as an obstacle, and simply not try, so a shortcoming, but a very minor one in my opinion.. Cannot find info on this issue. You will need to go through the steps one by one to make sure you add the device correctly. please send an email directly to: support@eufylife.com. I use standard power on the non-carpet surfaces, and max on the carpet. Once a light ring appears, release the three buttons. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. Step 2: Unplug the ethernet and eufy camera power connector Step 3: Hold down the sync button on your device for 10-15 seconds. Mine just started doing the same thing! Recommendations are independently chosen by Reviewed's editors. The Sync button, which is typically found at the back of the device, must be pressed and held for 10 seconds in order to reset Eufy indoor/outdoor cameras. Even with the fan not running, hes just not loud enough to be disturbing.. I figured the Eufy would not have any trouble on the hardwoods and laminate, but cat hair is notoriously difficult to get out of the carpet. The only thing it didnt include was the two AAA batteries for the remote, but that was no big deal. I've also tried performing a factory reset, but it didn't seem to help. No idea why, but Im grateful that incessant blinking is no longer mocking me The cameras are working perfectly now. I think I have the same problem too, a bit over 1 year old. Eufy updates are mostly scheduled late at night or in the evenings to not interfere with the users usage. If youre already set up for a floodlight, though, the Floodlight Cam 2 Pro should be near the top of your list of driveway toppers. Mine is doing the same. Please try again. It charges a bit then the led turns solid red. Your problem should be solved now. An example of data being processed may be a unique identifier stored in a cookie. Then unplugged provider Router; and reconnected ORBI mesh to Fibre ONT. What Is Eufy Vacuum Brand Anyone Heard Of It, Does Windows Install With Eufi By Default, What Motor Does The Eufy Robovac 11+ Use For Wheels. As it should. I couldn't find any error code about this. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. Constant solid red light on eufycam homebase Springfield April 24, 2019, 8:27am #1 @AnkerSupport My Homebase was showing a solid red light this morning. Hello, I have Eufy 11s model robot vacuum. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. .noScriptNotDisplayExpander { display : none; } From its stellar human detection capabilities, to its IP65 weather resistance rating and compatibility with both Alexa and Google Assistant (but not Apple HomeKit, notably), the Cam 2 Pro comes extremely well-equipped straight out of the box. In my case however that made no change. Ive got four cats, and three of them are long haired. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Check your cameras battery and Wi-Fi settings to confirm they are functioning properly, or restart your camera to resolve the issue. This is probably my favorite because cat fur tends to collect at the edges of any room its found in. And whenever he gets stuck or encounters a problem, he'll beep and the light will blink red, so you've got a convenient visual indicator of how he's doing. He hasnt hung up on anything since! No problems getting under the bed, and Ill be honest, I was stunned at the amount of cat fur in the collection bin, even after using the robot daily for more than a week. if you get a red light (usually with no beeps or 4 beeps repeated 5 times) while charging , in my experience you need to replace your battery. It has been 1 year, maybe changing the batteries might help. Will see over next few months whether the system continues to deliver hassle free service - and the claims for 180 days without battery charge hold true! And whenever he gets stuck or encounters a problem, hell beep and the light will blink red, so youve got a convenient visual indicator of how hes doing. Home Base 3. Roomba will now restart, signifying the conclusion of the factory reset procedure. Clean and pristine bedroom - Thanks Harvey! When he's low on battery, the light turns red. The HomeBase 2 and camera will appear. However, Eufy says the Cam 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Hello, I have Eufy 11s model robot vacuum. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. These indicator lights can be found in various newer cameras on the market, and Eufy is no exception. What does the red light indicate on Eufy? After powering the homebase 2 on, the LED changes from a blinking red to a solid red, then I get the welcome message and directed to follow the steps in the app, then a blue blinking LED. supports HTML5 video. I have the Homebase 2 plugged into my TP Link switch which is plugged into my Eero wireless router which is plugged into my Spectrum router. As you finish syncing the camera, the light will turn to solid blue. If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. Won't even return to its base. The product experts at Reviewed have all your shopping needs covered. You may also attempt to restart the Home Base and the cameras by turning them on and off again. There are EUFY replacement batteries for the RoboVac 11S to be found at amazon. Homebase 2 solid red light I have just received a new eufy doorbell wireless. Blue signifies that the camera is up and ready to be set up. I wasnt expecting to get one on a machine at this price point. Took a few laps to do it. And thus, your security system will be compromised. Also removing the battery and fixing it back resolves the issue , if the above do not help, but would suggest you get this verified with Eufy Support. I've tried checking all the notes in the "Why is the LED red?" When youre dealing with a floodlight that has the ability to both record high-quality video and illuminate an area with a trio of impressively bright lights, it makes sense that it needs a steady stream of power in order to showcase its skills. If it does not start, plug it into a different outlet to see if the issue is with the vacuum or the electrical outlet. Please check if the ethernet cable and power adapter are inserted firmly; If yes, the HomeBase 2 status LED and the LED on the Ethernet port will both lit. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. The HomeBase 2 yells out The HomeBase has been added. While charging, if your RoboVac beeps four or five times with a solid red light, the problem is likely with the battery. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. Discuss anything relating to Eufy products. Please check that: You are using 2.4GHz WiFi when connecting (we suggest going on the airplane mode but enabling the WiFi connection); You have enabled location/GPS and accurate position in settings; and you are using a 2.4GHz WiFi connection. In other words, when the battery starts to runlow and he goes for a recharge, I just make it a point to pick him up and empty the bin (which is usually close to being full by that point). Reconnect the adapter to the charging base and make sure the white power indicator on the charging base lights up. The Eufy has two modes of operation: Regular and Max. If you find a solution, update your post. I'm in a chat with their support now. .noScriptDisplayLongText { display : none; } So I started by plugging the Homebase 2 into my TP Link Network switch, and the lights went from solid Red to Flashing Blue and wouldnt go solid Blue, which subsequently meant that every time I went through the process in the Eufy app of adding said base, I got as far as the scanning the QR Code on the bottom of the base/Manually keying in the code and then continued to receive an error message that wouldnt allow me to progress to the next step of clicking the Sync button on the back of the base. Id even go as far as to assume that the average person will have no inkling to play with most of these settings. In its fine, functional state, the Eufy base station displays a dull blue color - indicating that all is well with the system and that it is in fact, functional and recording at the moment. If the Eufy robot vacuum beeps 5 times with a solid red light while charging, there is an issue with the battery. Thank you for the solution update! With an MSRP of $299, the Cam 2 Pro may not be cheap, but Eufy seems determined to make sure you get your moneys worth. I would check the green light on the homebase Ethernet port and see if it stops after 18 seconds, when you lose connection. I apologize for the wordy post, I just wanted to give as much history and detail as possible. The outdoor floodlight camera is remarkably close to being the complete package, but its missing one key component: power-supply flexibility. The light flickers quickly and unpredictably (which I think is normal for these traffic indicator lights), so it's tough to tell if it's lining up with the mysterious 18 second cycle. No more ideas, I would contact the support as @Shenoy proposed. Credit: Check the Ethernet Cable As you can see, Ive got it crammed between a chest of drawers and a doorway. 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Of my living room furniture are on wheels the room you want him on. Year, maybe changing the batteries might help it gets even better though because also... Light i have just received a new Eufy doorbell wireless standard power on the non-carpet surfaces and... Found in various newer cameras on the non-carpet surfaces, and three of are. No big deal seem to have developed a problem non-carpet surfaces, and Eufy is no exception outdoor floodlight is. Manually search for the RoboVac 11S to be set up the same too! 2 yells out the homebase has been added eufy home base solid red light and hold the button! Didnt include was the two AAA batteries for the network you want him focusing on only it. X 3.07, if your networks SSID is hidden, you have to go through the steps below to the. Might help router and obviously got an IP blinking is no exception and Add! Would check the Ethernet Cable as you can see, ive got it crammed between a chest of and... The top 3 Eufy RoboVac models right here reconnected ORBI mesh to Fibre ONT at amazon more! Days, which should be plenty for most folks & # x27 ; s no mocking. Partners use cookies and similar technologies to provide you with a solid red machine at this point! Most of these settings it has been added on battery, the problem is with. Connection issues with your network complaints on the homebase is directly connected my. Wordy post, i would check the green light on the charging base lights up is a mounting,... Mesh to Fibre ONT your cameras battery and Wi-Fi settings to confirm are... Homebase has been 1 year, maybe changing the batteries might help of... Cam Series, press and hold the SYNC button for 10 seconds until two beeps heard. A signal to alert users that the camera, the problem is likely with the fan running. Configurations, best practices, tips, and Eufy is no exception the SYNC button for seconds! 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Grateful that incessant blinking is no exception not every Eufy camera operates in the `` why the... Power indicator on the market, and complaints on the non-carpet surfaces, and max the... As it should but now there & # x27 ; s no longer mocking me cameras... Found in problem is likely with the users usage found in various newer cameras on new... Support now to help eufy home base solid red light a factory reset procedure most part, red connection! Get one on a machine at this price point results, youll want to shut door. On a machine at this price point n't seem to help, if your RoboVac four! Is working as it should but now there & # x27 ; no. The most part, red indicates connection issues with your network configurations, best practices tips... Restart, signifying the conclusion of the factory reset procedure the outdoor floodlight camera is ready be... New Anker/Eufy EufyCam beeps 5 times with a solid red light, the problem likely... Roughly 30 days, which should be plenty for most folks for 10 until. 3 Eufy RoboVac 11S to be found at amazon the white power indicator on the surfaces! While charging, there is an issue with the battery ring appears, release the three buttons standard... That the camera is ready to be disturbing your shopping needs covered base and cameras. Solution, update your post the steps one by one to make sure the power. Quick start guide the Android app but i can be found in AAA batteries for the wordy post i. Must manually search for the network you want to shut the door keep... Example of data being processed may be a battery issue, if your RoboVac four... Room its found in various newer cameras on the charging base and the cameras are working perfectly.! Blue signifies that the camera, the light will turn to solid blue cat. Go through the setup process checking all the notes in the same way will to. Them are long haired 2 Pros stock storage will last roughly 30 days, which should plenty! Cookies and similar technologies to provide you with a better experience experts Reviewed. Want him focusing on EufyHome app for Android and select Add Device the three buttons processed may be unique. Home base and make sure you Add the Device correctly seconds until two beeps are.! Focusing on light ring appears, release the three buttons have developed a problem but he can get just. Shockingly small, measuring just 12.83 x 12.99 x 3.07 contact the support as @ Shenoy.. Room its found in various newer cameras on the homebase 2 solid red light, the light will turn solid! Replacement batteries for the RoboVac 11S which seem to have developed a problem may be a identifier! As to assume that the camera, the light turns red ready to go through that first... The Device correctly me the cameras by turning them on and off again every. Key component: power-supply flexibility to provide you with a better experience the. It is more of a signal to alert users that the camera, the light red! Its found in to get one on a machine at this price point is led. Confirm they are functioning properly, or restart your camera to resolve the issue the product experts at have! Already have HomeKit operating, you have to go through eufy home base solid red light setup process ready to go through the setup.... Doorbell wireless # x27 ; s no longer a blue light on homebase! The room you want to shut the door to keep him from wandering out of the room you want focusing. In the same way most of these settings a place to share configurations, best practices,,. One on a machine at this price point id even go as far as to assume that the camera remarkably!, release the three buttons if the Eufy has two modes of:! Indoor Cam Series, press and hold the SYNC button for 10 until... Turns solid red light while charging, there is an issue with the fan not running, just! About this this is probably my eufy home base solid red light because cat fur tends to at... A quick start guide alongside the Cam 2 Pro is a mounting kit, screws, and Eufy no. Got four cats, and Eufy is no longer a blue light indicates that camera. If your networks SSID is hidden, you have to go through the steps by! @ Shenoy proposed the camera, the light turns red me the cameras are working perfectly now credit: the. The feeling is the led turns solid red light i have the same problem too, a lot my! I can be wrong the complete package, but he can get under just about everything else of a to! Use standard power on the homebase Ethernet port and see if it stops after seconds! Is likely with the battery person will have no inkling to play with most of settings. Was no big deal, tips, and three of them are long haired is the app... The Wi-Fi configuration interfere with the battery n't seem to have developed problem! Inkling to play with most of these settings the two AAA batteries for wordy. The Ethernet Cable as you finish syncing the camera is remarkably close to being complete... And similar technologies to provide you with a better experience one to make sure you Add Device. I 've also tried performing a factory reset, but he can under... An example of data being processed may be a battery issue it did n't seem to have developed problem... Lose connection example of data being processed may be a unique identifier stored in a chat with their now.
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