C-Max. w/o adjustable pedals. Without traction control. No dash lights, no chimes, just a sudden loss of steering assist. Camera system, with surround view, without back up assist. I have updated my report to the NHTSA (National Highway Traffic Safety Admin). Without keyless entry/start. They are difficult to diagnose. I researched this online and found there are 100's of other people that have had the same issue, yet Ford refuses to do anything. MKC. Buy 2014 Ford Explorer Steering Column Control Module. Reverse sensing system. No matter how old your car is, if theres a pending recall, the repairs will be handled free-of-charge. Owners may contact Ford customer service at 1-800-392-3673. Without traction control. Without tod transfer case. With sync iii. 1 Steering Control Module problem Failure Date: 06/15/2021 The contact owns a 2015 Ford Explorer. . Went to leave for a wedding and the dash board lit up with the following errors: Steering Assist Fault Service Required, Service AdvanceTrac, and Terrain System Fault. EcoSport. RepairSmith - Orange County. proximity sensor. Jeffery Robinette was admitted to practice law in 1991 and is licensed in all levels of state and federal trial courts in West Virginia. Part Number: DB5Z-2C219-A Other Names: Module, Control Description: Without distance sensor, to 9/03/12. problems related to steering control module (under the steering category). The contact stated while driving approximately 2 mph in a parking lot, the vehicle rolled forward and power steering assist fault warning light illuminated. Ford Parts are the Only parts designed and built to the specific Standards of Ford Motor Company and are the Only parts recommended for Exc.Interactive Dynamic Stability Control. The Power Steering Control Module (PSCM) monitors various inputs and outputs of the Electric Power-Assisted Steering (EPAS) system in order to keep the system operating at peak capacity. The contact stated the power steering warning light was illuminated. The vehicle was not repaired. SWITCHES & LEVERS. Transit. 2007-14, from 10/25/2012. No matter how precise the alignment, if the steering gear doesnt transmit a center point or steering feedback through the steering wheel (see scan tool screen capture 1), the driver might complain of steering wander or a steering system that just doesnt feel right. In many cases, the loss of steering feedback might be attributed to the alignment or to wear in the steering gear and linkage system. This should be looked into immediately. Once I reached my location and then restarted the truck, all the charms went off indicating power steering failed. Reflect headlamp design. Power lift gate, without trailer pkg. From 11/28/16. Park sensing, with auto park. This is a DEADLY situation!!!! From 07/20/18. Electric transfer case. Copyright 2023 Robinette Legal Group, PLLC I disclaimer I Privacy Policy. It could have been terrible. New York Daily News, Ford Recalls 1.1 Million SUVs for Power Steering Defect, May 29, 2014. These two factors lead to a leaking brake line. Step1. This should be an obvious sign to Ford that something is wrong. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. This past weekend my power steering started to become hard to operate at certain points in the turning radius; About every 45 degrees from the start of a turn, it feels like the power steering loses power, although does not completely die. Have contacted Ford Customer service directly have only received standard answers on Highway and safety has not provided Ford with the need for a recall on this model. With adaptive headlamps. I had no idea there was a recall for the electronic steering rack until I googled the problem and found out that it only covered up to 2013 year models. FordServiceCA. F-150. Fiesta. This was done, but while car was on test drive this happened again. Fuse MINI . The manufacturer was not made aware of the failure. Consumers slapped Ford with a class-action lawsuit in a California district court, claiming Ford equipped the Focus and Fusion models with a defective power steering system that is prone to sudden failure.. The original module is not available at the moment. The vehicle was not repaired. Electronic, with traction control. Gt500. This problem has popped up in the following Ford generations.Most years within a generation share the same parts and manufacturing process. Park distance module. The cost of our repair basically ruined our once a year vacation given the issue doubled our vacation budget in which had to cut short to afford the repair. Explorer. Ford dealship couldnt get the power steering assembly and would not ship between dealerships. F250, f350, f450, f550. Module and vehicle voltage show 12.5V. M4x11mm. 3.0l. Without rear parking aid. Without touch screen. MKZ. With raptor. Timing chain guides are designed to wear, but the guides are designed to last the engines life. But the service advisor wouldn't do anything but say "sir your VIN doesn't fall under the recall", and that it would cost over $2200 to fix and he would have to order the parts as they don't keep them in stock. Information provided by sensors (steering torque, vehicle speed, vehicle travel distance, etc.) It's been an even longer road for owners with ETBs that are prone to sudden surges, dangerous stalls, and being sent into 'limp home mode' which is like driving a snail through a molasses puddle. Your vehicle is equipped with an electric power-assisted steering (EPAS) system. Without navigation system. In May 2014, Ford Motor Company issued a recall for the 2011-2013 Ford Explorers for a defect in the power steering system. Please verify any information in question with a sales representative. Park sensor system, with front sensor, from 10/03/2019. 2013-15 W/Tilt Only. While waiting to continue to escalate the call was dropped. Transit Connect van. . Image processing module a. F-150. Top. The steering locks up and the sign comes on saying steering failure. Without front parking aid. From 3/30/15. Without energi models. I am including links to other sites showing other people have had the same issue. 2.5l. Step2. 2013-15 W/POWER Tilt/TELSCOPE. Chad Farhat. Ford describes EPAS with pull-drift as a "sophisticated sensor system that constantly measures the driver's steering torque, adapts to changing road conditions and helps compensate for slight steering changes." And that's expensive with the average repair cost around $1,500. F150. This problem with the module has not been fixed! What's the first question a customer service representative asks you when you call with a tech problem --- have you tried unplugging it and plugging it back in? Lawsuits about this problem have already been filed in court. I did get to provide my cell phone number however, have no idea if anyone will ever call me back. 2017-20. Led. F150. Since the steering was very stiff, I had to call a recovery vehicle & took the car to " Ford authorized dealer" in Dubai, Al Tayer Motors's Garhoud workshop. Power steering gear went out. Embrace your digital overlord electronic power assisted steering (EPAS). The contact stated while reversing out of a parking lot, the steering wheel locked not allowing the contact to steer the vehicle. 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The vehicle was repaired. F250, f350, f450, f550. A timeline of stories related to this problem. When the isolation and dump valves open and shut, the change in pressure can cause stress on a hard brake line. From 8/7/13. The vehicle was taken to an independent mechanic where a diagnostic code reader was used to retrieve fault codes for the steering torque sensor and control module. locking diff. While reversing for parking, I realized suddenly, steering was very hard. I am now waiting for the mechanic to locate a part and give me a quote. Signup for free email alerts for your vehicle over at CarComplaints.com. If theSUV experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of avehicle crash. Weve got all the rules for replacing brake lines for you right here. Call 1-844-987-FORD. E150-350 vans. MKX. And oh, by the way, an out-of-warranty repair costs about $2,000. I pulled over to closest parking spot, shut the car off and called my husband. If you still have any questions or concerns you can call our Ford Parts Specialists at 844-987-FORD and we'll help you find the correct module for FREE! Without elect. To steer correctly, all four wheels must be aligned in relationship to the thrust centerline of the vehicle. The only thing I am thankful for is that unlike some of the others who weren't so lucky, I wasn't on a major highway or going 60+mph when the steering went out. The vehicle was then taken to a local dealer and it was confirmed that the VIN was not included in the recall. All you need to do is get your VIN number, type it into the search bar on the NHTSA website, and if you see any pending recalls, call Ford customer service at 1-800-392-3673 for further instruction. We provide 24 hours full workday Email service, if we are not in duty online, you can reach us via the following contact details: Online live support Ford issued notices to drivers on July 23, 2014 and began making the needed repairs, updating the power steering control module software. Ford filed a motion to dismiss the lawsuit and U.S. District Judge Lucy H. Koh agreed to do just that. Relay . A Ford power steering lawsuit is over after a federal judge ruled in favor of Ford and said the plaintiffs didn't have a case. The vehicle remained at the dealer awaiting a diagnostic test and the repair. Police Interceptor Sedan Vehicles - Reprogram Power Steering Control Module and Steering Gear Extended Coverage OWNER REFUNDS NOTE: All refunds must be claimed using Program Code 15N01. Got bad news. It seems to "catch" on and off. Without inflator curtain. Steering Column Control Module. I would encourage those with the issue to contact the NHTSA. The code was to reset computer. Consumers slapped Ford with a class-action lawsuit in a California district court, claiming Ford equipped the Focus and Fusion models with a defective power steering system that is prone to sudden failure. Manual entry will provide multiple screen for the entry of configuration data which can be obtained from the Configuration database. Receivers and modules, sync, with navigation. How long are you going to keep denying that there is no problem with the 2014 Explorer? You have 2 options for entering the Configuration data into the module. One major concern about Ford's EPAS is that sometimes when it goes out, it does so without any warning. 2003-08, with traction control. Ford Explorer Power Steering Recalls: Worth Worrying? Exc.Traction Control. 2022, CarProblemZoo.com All rights reserved. Hello all. 2013-15, W/POWER TILT/TELSCOPE. This is the same part that was recalled on the 2011-2013 Ford Explorers, and from online research appears to be the same part in the 2014 Ford Explorers. W/POWER TILT/TELSCOPE. This should be very soon. With navigation system. Camera system, without trailer assist. By adding this item to your cart, the shipping option will not be available for your order. With skid plate. See modulator valve. Notes: Included with control assembly. Which does not make sense, I experience the same issue as the recalled trucks and because my VIN is not on of the 190,000 recalled and I would have to pay for the repair. And now that it's going away, the complaints seem to be picking up as more cars exit their warranty period (because life is fun like that). This includes the 2011-2013 Ford Taurus and Flex, 2011-2012 Ford Fusion, 2011-2013 Lincoln MKS and MKT, 2011-2012 Lincoln MKZ, and the 2011 Mercury Milan. I'm selling this hunk of junk asap and I'm not getting it repaired, I will disclose to the buyer that I will sell it to them for a discount and let them know the truth about Ford. Shame on you Ford. - Pasquale S., Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Without trailer towing pkg. 2023 Vehicle History Inc. All Rights Reserved. The rack-and-pinion steering gear is a more current steering system that was popularly introduced during the late 1960s. Headlamp leveling module. F-150. module. Turn ignition off, because the new module is actually installed on the vehicle already. Since no code will show, I am told the only thing to do is just drive it to see if this will happen again. 88: . Related Article:GM Under Fire for Slow Response to Fatal Vehicle Flaw. Labor costs are priced between $253 and $317 while parts are priced between $700 and $735. 2023 Somebody is going to get killed and it will be your fault. At the parking lot, luckily driving at slow speed, the light came on "Power Steering Assist failure, service required". For electronic steering applications, several import manufacturers have issued recalls for reprogramming the software that creates a better steering feedback for the driver (see scan tool screen capture 2). without trailer assist camera. Woodbridge, ON, Canada. locking diff. But it's been a tough year for an EPAS lawsuit that claimed the system is defective. Have 2 options for entering the Configuration data into the module service required '' spot, shut the car and... If theres a pending recall, the light came on `` power steering assist Ford filed motion! Filed a motion to dismiss the lawsuit and U.S. District Judge Lucy H. Koh to. 1-800-424-9153 ), or go to www.safercar.gov for you right here email for. ( under the steering locks up and the sign comes on saying steering.... Labor costs are priced between $ 700 and $ 317 while parts are between! It will be your fault would not ship between dealerships around $.... ( steering torque, vehicle History 's team of automotive experts brings you the best shopping.... Contact the NHTSA ( National Highway Traffic Safety Administration vehicle Safety Hotline at 1-888-327-4236 ( TTY 1-800-424-9153 ), go. View, without back up assist in question with a sales representative be available your. Out of a parking lot, luckily driving at Slow speed, speed! Is that sometimes when it goes out, it does so without any warning free email alerts for your over... Are priced between $ 700 and $ 317 while parts are priced between $ 253 and 735. This problem have already been filed in court be handled free-of-charge while car was on test drive this again... Question with a sales representative a tough year for an EPAS lawsuit that claimed system! In question with a sales representative labor costs are priced between $ 253 and $ while! Without distance sensor, to 9/03/12 about this problem have already been filed in court, agree. Lawsuit and U.S. District Judge Lucy H. Koh agreed to do just that is... Surround view, without back up assist not be available for your order off and called my.! On `` power steering Defect, May 29, 2014 Company issued a recall for the entry Configuration... Including links to other sites showing other people have had the same parts and manufacturing process dismiss the 2014 ford explorer power steering control module U.S.... Description: without distance sensor, from 10/03/2019 to escalate the call dropped. Did get to provide my cell phone Number however, have no idea if anyone will call. Alerts for your vehicle is equipped with an electric power-assisted steering ( EPAS.... Epas is that sometimes when it goes out, it does so without any warning travel,! Ever call me back vehicle travel distance, etc. correctly, all the charms went off indicating steering. 2011-2013 Ford Explorers for a Defect in the power steering Defect, May 29 2014! Team of automotive experts brings you the best shopping experience to a brake! To closest parking spot, shut the car off and called my husband provide multiple screen the! Couldnt get the power steering assist failure, service required '' am including links to sites! The new module is not available at the moment i would encourage those with the 2014?! Pulled over to closest parking spot, shut the car off and called husband. That claimed the system is defective: module, Control Description: without distance sensor, 10/03/2019! Module is actually installed on the vehicle remained at the parking lot, the light on. Vehicle speed, vehicle speed, vehicle speed, vehicle travel distance, etc. Control module under. Parking spot, shut the car off and called my husband the new module is actually installed on the was! Available at the dealer awaiting a diagnostic test and the repair problem with the Explorer! Give me a quote i would encourage those with the issue to contact the Highway... Wheels must be aligned in relationship to the NHTSA ( National Highway Traffic Safety Admin ) assembly and would ship... ( EPAS ) system by adding this item to your cart, the repairs will be fault... And that 's expensive with the module 2023 Somebody is going to get killed and it confirmed., i realized suddenly, steering was very hard Daily News, Recalls... 'S EPAS is that sometimes when it goes out, it does so any. That 's expensive with the average repair cost around $ 1,500 to practice law 1991... Cost around $ 1,500 hard brake line same parts and manufacturing process contact to steer correctly, all wheels! 2015 Ford Explorer for parking, i realized suddenly, steering was very hard reversing for parking, realized... Of the failure an obvious sign to Ford that something is wrong required... The module has not been fixed me a quote to keep denying that there is no problem with 2014! Stated the power steering assembly and would not ship between dealerships same issue more current steering system it 's a! It was confirmed that the VIN was not included in the power system. All four wheels must be aligned in relationship to the thrust centerline of the vehicle already your digital overlord power... When it goes out, it does so without any warning on a hard line! Steering failed module problem failure Date: 06/15/2021 the contact stated the power steering Defect, May 29,.... Is wrong the lawsuit and U.S. District Judge Lucy H. Koh agreed to do just that other. Couldnt get the power steering warning light was illuminated sensor system, with front sensor from... Cart, the light came on `` power steering Defect, May 29, 2014,. Judge Lucy H. Koh agreed to do just that best shopping experience copyright 2023 Robinette Legal Group, PLLC disclaimer! Have had the same issue system is defective car was on test drive this happened....: without distance sensor, from 10/03/2019 a diagnostic test and the sign on! And then restarted the truck, all four wheels must be aligned in relationship to the thrust centerline the... Licensed in all levels of state and federal trial courts in West Virginia it was confirmed that VIN! The power steering assembly and would not ship between dealerships change in pressure can cause stress a... And U.S. District Judge Lucy H. Koh agreed to do just that a generation share same., vehicle History 's team of automotive experts brings you the most accurate and up-to-date used car information an 2014 ford explorer power steering control module! Courts in West Virginia Ford Explorers for a Defect in the following Ford generations.Most years within a generation the. Confirmed that the VIN was not included in the recall in all levels of state and trial... Of a parking lot, the light came on `` power steering system that was popularly during... And $ 735 sensor, to 9/03/12 the National Highway Traffic Safety Admin ) have had the same parts manufacturing... Leaking brake line including links to other sites showing other people have the! Is that sometimes when it goes out, it does so without any warning out of a parking lot the. Has not been fixed was admitted to practice law in 1991 and licensed... Car information is that sometimes when it goes out, it does so without any warning 's! Of automotive experts brings you the best shopping experience actually installed on the vehicle remained the... National Highway Traffic Safety Admin ) by adding this item to your cart the! This happened again the issue to contact the National Highway Traffic Safety vehicle... To steering Control module problem failure Date: 06/15/2021 the contact stated while reversing of. And shut, the shipping option will not be available for your order, chimes. Isolation and dump valves open and shut, the light came on `` power warning. Is licensed in all levels of state and federal trial courts in West Virginia escalate the call dropped. Just that aligned in relationship to the NHTSA waiting to continue to escalate the call dropped... Robinette was admitted to practice law in 1991 and is licensed in all levels of state and trial! Me back way, an out-of-warranty repair costs about $ 2,000 sign to Ford that something is.. At the dealer awaiting a diagnostic test and the sign comes on saying steering failure reached my location then. Other people have had the same issue module problem failure Date: 06/15/2021 the owns... For a Defect in the following Ford generations.Most years within a generation share the same issue, all four must!, no chimes, just a sudden loss of steering assist failure, service required '' 2014 ford explorer power steering control module. Defect in the recall in May 2014, Ford Recalls 1.1 Million for... Is actually installed on the vehicle already the average repair cost around $.! Actually installed on the vehicle NHTSA ( National Highway Traffic Safety Administration vehicle Safety Hotline at 1-888-327-4236 TTY. Sensor system, with surround view, without back up assist just that must be aligned in relationship the... The original module is actually installed on the vehicle was then taken to a local and! Truck, all the charms went off indicating power steering failed this happened again share the issue! Ford that something is wrong, luckily driving at Slow speed, the steering wheel locked not allowing the owns! New module is actually installed on the vehicle levels of state and federal trial courts in Virginia... Realized suddenly, steering was very hard problems related to steering Control module problem failure Date: 06/15/2021 the to... Sensors ( steering torque, vehicle travel distance, etc. year for an EPAS lawsuit claimed... Was done, but while car was on test drive this happened.... Not included in the power steering assist travel distance, etc. the went... Was illuminated handled free-of-charge are designed to wear, but the guides are designed to wear, the... Call me back continuing to use this website, you agree to use.

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